78 comments found.
Will you have a new version coming up?
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.
Current version of the theme is compatible with the latest version of WordPress and if you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Mikado Portfolio part of
Qode Interactive
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you will do same theme with elementor?
Hi there,
Verdure theme is a theme that comes with WPBakery and it is not Elementor supported you can check a variety of Elementor theme developed by us here.
Thanks and let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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I updated woocommerce and i now receive the following message: Your theme (Verdure Child) contains outdated copies of some WooCommerce template files.
Hi there,
Thanks for writing in! You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Please check my helpdesk request. it’s been 3 days and my client are asking for update. thanks
Hi there,
Thank you for writing in! We do see that your request was handled so please continue the conversation with our support team if any further assistance is needed.
Thank you for your patience.
Support
Mikado Portfolio part of
Qode Interactive
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Is it possible to get the WPBakery Page Builder’s version 6.10.0 please for the update?
Hello,
You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Mikado Portfolio part of
Qode Interactive
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How to set footer of home page as footer of other pages
Hi there,
You can set the global footer options under Mikado Options > Footer and if you wish to have different options on some other pages you can check the Page Options > Mikado Footer, since those options override the global ones. If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hello,
The last time I had this theme from you guys and I theme happy with it. However, the WPBakery Page Builder plugin has been updated for some time now. The version that I have is 6.0.5 installed. The current one up to date version is 6.8.0. Not this site but one of my websites got hacked the reason was outdated plugging. I was wondering can you advise me on how can we get an update on the plugin mentioned above.
Hello there,
Thank you for reaching us!
WPBakery is bundled plugin, and bundled plugins do not come with licenses for end-users hence they do not have access to automatic updates. For more info, take a look at this article: Activating Licenses For Bundled Plugins
To get the latest version, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
Support
Mikado Portfolio part of
Qode Interactive
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I received an update yesterday, how can I upload it?
Hello,
Thank you for reaching us!
If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Support
Mikado Portfolio part of
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I cannot import slide template
Hi there,
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.
Support
Mikado Portfolio part of
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Hello! I can’t open the Widget menu from Appearance, WordPress tells me that there is failure with the theme. I receive this error message:
Hiba részletei
A(z) /home/infinit5/public_html/wp-content/themes/verdure/framework/modules/woocommerce/widgets/woocommerce-dropdown-cart/woocommerce-dropdown-cart.php fájl 38 sora egy E_ERROR típusú hibát okoz. Hibaüzenet: Uncaught Error: Call to a member function get_cart() on null in /home/infinit5/public_html/wp-content/themes/verdure/framework/modules/woocommerce/widgets/woocommerce-dropdown-cart/woocommerce-dropdown-cart.php:38 Stack trace: #0 /home/infinit5/public_html/wp-includes/class-wp-widget.php(393): VerdureMikadoWooCommerceDropdownCart->widget(Array, Array) #1 /home/infinit5/public_html/wp-includes/widgets.php(1977): WP_Widget->display_callback(Array, Array) #2 /home/infinit5/public_html/wp-includes/rest-api/endpoints/class-wp-rest-widgets-controller.php(630): wp_render_widget(‘mkdf_woocommerc…’, ‘mkdf-header-cen…’) #3 /home/infinit5/public_html/wp-includes/rest-api/endpoints/class-wp-rest-widgets-controller.php(122): WP_REST_Widgets_Controller->prepare_item_for_response(Array, Object(WP_REST_Request)) #4 /home/infinit5/public_html/wp-includes/rest-api/class-wp-rest-server.php(1140): WP_REST_Widgets_Controller->get_items(Object(WP_REST_Request)) #5 /home/infinit5/public_html/wp-includes/rest-api/class-wp-rest-s
Could you please help me how to fix this? Thank you.
Hi there,
Thank you for reaching us!
In case that you are running latest WordPress version, please note that we haven’t tested our theme with WP 5.8 yet, however you can try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.
Support
Mikado Portfolio part of
Qode Interactive
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I got many errors when installing plugin all of error show this Warning: sprintf(): Too few arguments in M:\wamp\www\xxx\wp-admin\includes\class-bulk-upgrader-skin.php on line 152
Hello,
Thank you for reaching us!
The message you got is a warning, not an error, however, we did test Verdure in local installation, and everything works as intended.
If you have additional questions, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi there I have some presale questions :
1.Does this have a one click install to install the exact demo I want.
2.Does it install the photos/media as well or will it blank place holder photos.
3.Can the site be set to full screen for rosehip instead of the boxed version.
4. Can videos be used in the home sliders?
5. Does this use wp-bakery? or does it use elementor?
6.With the ad to cart button is it possible to show a pop up gesture that item has added to cart eg a slide in notification showing add to cart eg like on this https://preview.themeforest.net/item/shopkeeper-ecommerce-wp-theme-for-woocommerce/full_screen_preview/9553045?_ga=2.36633504.1232962073.1627948054-442198354.1611753184
Because we are selling clothing and tea, so the page refresh/reload sometimes doesn’t register to customers that their item was added to cart and they don’t notice the notification at the top so sometimes a side pop in notification works better does this theme allow for that?
7.Is there hover effect over the products in the shop?
Hi there,
Thank you for taking interest in our theme.
1. Once you import our demo content you will get all the pages and settings which you can adjust to your needs. For demo import you may find this article helpful – How To Import Demo Content Using The One-Click Demo Import Feature.
2. You will also get the images with the imported demo content, however please note that we do not own the copyright for the images featured in this theme. The images in question are only used for presentational purposes on our demos. These images cannot be used on your website, unless you purchase the license from a stock image website yourself.
3. The Rosehip homepage can be set to full width, it’s just necessary to set page padding to 0px.
4. The theme is compatible with Slider Revolution plugin which comes as bundled plugin with the theme and this plugin allows adding videos both as slider backgrounds or slider layers.
5. Demo content of the theme was built with WPBakery Page Builder which is included as bundled plugin with the theme. The theme is not compatible with Elementor.
6. Such an option, unfortunately, does not exist within the theme. You can try adding this with some 3rd party plugin, however we cannot give you an exact recommendation as we haven’t tested such plugins with the theme and we cannot guarantee it’s 100% functionality. Thank you for your understanding.
7. The default hover effect is displayed on the Shop page. For product list shortcode you can also set info to show over image on hover (please see screenshot).
If you have any additional questions please let us know.
Support
Mikado Portfolio part of
Qode Interactive
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Thank you for the response the only question I’m still not clear about was with the last question is the only hover effect the one in the shop. Just to confirm is there a hover effect to show maybe two different pictures eg front and back of the product?
Hi,
You’re welcome. Unfortunately image change effect on hover is not a feature of the theme.
Let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, I have activated WP-BAKERY. i updated the plug-in. But it doesn’t make me save the templates that I have structured. How can I activate this function?
Hi there,
Alright, please send us a mail and include your purchase code and one of our agents will provide you with the latest version of WPBakery.
Support
Mikado Portfolio part of
Qode Interactive
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solved, thanks
You’re welcome.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, I’m having an issue with the fonts on the blog preview text. Please see this screen shot to see what’s happening. https://snipboard.io/lOcSG8.jpg . We want it to look like the top one (it only works on the first post, the rest are in all caps and in the larger font). The live page is: https://toptreeherbs.com/blog/
Hi there,
Alright, please send us a mail and include your purchase code and one of our agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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How to Translate “PRODUCT CATEGORIES, FILTER BY PRICE, LATEST PRODUCTS” in product-category page.
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
Support
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Hi Dear, I have a problem. I can’t open Page Builder full width. Can you help me? Thank you!
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi Dear, good job. I read your Documantation 3 Times but i can not found a solution.
I have many Problems
1. I can´t use WPBakery Page Builder on the Sites
2. on Menu on the leftside WPBakery Page Builder: WPBakery Page Builder In order to receive all benefits of WPBakery Page Builder, you need to activate your copy of the plugin. By activating WPBakery Page Builder license you will unlock premium options – direct plugin updates, access to template library and official support.
3. On Menu>(RollOver Button) Shop > Product List: no products are displayed
4. On Your Documentary are “ou can use the Poedit software” but this plugin is Deleted on WP
5. How can i Translate all Text in German (i usw Loco but i can´t translate all files e.g. “Search Products > in German “Produkt suchen”?
6. Where can i past the Purchase codes?
Hi there,
Thank you for reaching us!
Please note that WPBakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.
You can read more about it here.
And for all additional assistance please, since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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I have big problems hiding autor, date and category in Verdure. I read all nights and try with css or style file – but can not manage. Someone with an idea? I need help
Hi there,
If you refer to the blog single page you can try to add this code to Appearance > Customize > Additional CSS
.mkdf-blog-holder article .mkdf-post-info-top {
display: none;
}If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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I bought this theme but there is no key license code for wpbakery and therefore I am not able to use it nor have updates. When I try to submit a request to the help centre it doesn’t work. the site is not responding nor letting me login so I am stuck to get any advise. Very fustrating.
Hi there,
Please note that WPbakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.
You can read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hello Support, I want the product img thumbnails to open in the main image box only when clicked and disable to open in lightbox functionality… Please let me know how do I achieve that? Thanks
Hi there,
Within our Mikado Options > WooCommerce > Product Single you do have only the option to choose between 2 lightbox features. So this is not possible within our theme options, unfortunately.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, If it is not possible via options can you direct me to a correct template file where I can modify the code and achieve this?
Hi there,
These are WooCommerce files, and if you wish to extend the features you can consider using some of the WooCommerce official extensions or addons.
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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