Discussion on Vertos | Digital & Marketing Agency WordPress Theme

Discussion on Vertos | Digital & Marketing Agency WordPress Theme

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Cart 163 sales
Well Documented

Rovadex does not currently provide support for this item.

29 comments found.

Hello, there is a problem with the compatibility of your theme and Elementor. I can’t edit my pages anymore. Elementor keeps loading. If I disable ‘Rx Theme Assistant’, it does work. Is there a way to fix this?

Hello Author,

I had to re install my them and it has stucked here like forever. https://snipboard.io/a9oIe7.jpg.

Thanks

when you can answer on my support ticket pls?

​I send you some questions on May 19 22 , Can you answer pls?

Fatal error on my website. ‘Elementor Header & Footer Builder” plugin (included) does’nt work with the last version of Elementor. This theme has been out of date for over a year. Don’t buy it.

Hello Slingo6, Unfortunately, due to war in Ukraine, we have delays with support due to mobilization of our developers, we are trying to establish support route but it will take some time. If you are able to wait, it would be great, and we will find support resource as soon as possible. Since we value every client,as an option you may request the refund.

Hi there, I submitted a ticket two days ago, when can I expect an answer? Thanks a lot. Ticket #2992387

Well, the theme is neat but no reply after one week to a support ticket (#2992387) is a concern. Is the theme unsupported?

Unanswered email sent to the site contact email a week ago (and unanswered support ticket from almost two weeks). This theme appears to be unsupported.

Hello UBYX, Unfortunately, due to war in Ukraine, we have delays with support due to mobilization of our developers, we are trying to establish support route but it will take some time. If you are able to wait, it would be great, and we will find support resource as soon as possible. Since we value every client,as an option you may request the refund.

hi. i installed the demo. but it has a big white space like 300 pixels before the site starts. i mean before the menu there is a big white space ( the menu should be on top like ur demo. but it is not like that. help plz

i added this css body { margin-left: 0px; margin-right:0px; margin-top: -175px; padding:0px; z-index:-101; }

it worked on desktop , but on mobile the menu is hidden. please advise

Hi, Yes such a problem was, after updating the elementor. Please contact our support team to resolve this issue. https://rovadex.ticksy.com

Hi, Yes theme supports RTL.

I can not change the logo of the theme, because your plugin Rx Theme Assistant is conflicting with theme. When I deactivate this plugin the theme header goes missing. Help me to fix this I have also sent support ticket to you but no one replying.

Hi. We see your ticket in the support service and have already answered it.

why does the site goes over the transparent menu and not under it ?

If the problem persists, you will need to add a custom css. #masthead.site-header { position: relative; z-index: 100; }

Alright. thaank youu for ur amazinggg support

You’re welcome. ;)

hi, there is problem. page title shown on every page

Hello. Please contact our support team https://rovadex.ticksy.com and tell us more about your problem.

Hello, very nice theme, I’d like to buy it, but I’m not sure if it is compatible with the new version of Wordpress 5.7. Thank you for your help.

Hello, Yes, the theme is compatible with the latest version of WordPress.

Hi, the theme looks great. Before purchasing though I wanted to check the colour customisation possibilities. Is it fully customisable, particularly the ‘red’ used across the layout on the Digital & Marketing Agency demo? Would it also be possible to use different colours in different sections of the page/website?

Looking forward to your response!

Hello. The theme colors can be changed in the customizer https://prnt.sc/10iy0bz or on each page using the elementor. https://prnt.sc/10iy2gw An exception may be icons. https://prnt.sc/10iy314

You can also always contact our support service for help.

Hey, thanks for your response and for sharing the screenshots.

The problem mentioned bij embajt has already been reported a few week ago by us. We can not update the site. Please inform us on the status.

Hello. Sorry for your wait.

We have fixed the problems with the latest version of the element. You need to contact us by email rovadex.team@gmail.com or our support system. And we will send you the latest plugins. Or you can uninstall the plugin and install it from our server via the WordPress admin panel ( the latest version will be installed ).

​Hey, There is a problem that causes Elementor editing to be blocked. Elementor takes a long time to load and then wants to go into safe mode to edit. Check it out and fix the problem.

Thanks for your feedback, we are trying to solve this problem.

amazinggggg theme . im thinking of buying it just have one question, i want to make my own website and add a page to sell few design templates. can i do that ? cause i didnt see woocommerce inside that theme. plz advise

Hey. Thank you for your message. But the theme doesn’t include woocommerce in itself.

Thanks for ur reply. Can i add a payment to it ? Coz that’s the most important thing for me now

amazinggggg theme . im thinking of buying it just have one question, i want to make my own website and add a page to sell few design templates. can i do that ? cause i didnt see woocommerce inside that theme. plz advise

mira lo acabe de comprar pero no me deja descargar el skin diamo. no me sirve y lo necesitaba urgente.

Hey. We answered you in our support team.

I really want to but this theme. But the preview isn’t working so i cant see what its like on desktop. It only work on mobile preview.

Hey. Thank you for your message. Maybe the demo was unavailable because our server was being updated. Everything is fine now. https://wp.rovadex.com/vertos/

Hi, when I choose header from page settings it doesn’t override the current settings. https://rebrand.ly/z9ryn6u

https://rebrand.ly/vm713aj

Hi, I answered the question on the ticket. rovadex.ticksy.com

Congratulations! GLWS :)

Hey. Thanks you! :)

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