Pirenko

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332 comments found.

i need to change the domain associated to the purchase code. how can I do it?

thanks

Hi,
Thank you for purchasing!
Please send me a private message (contact form on this page https://themeforest.net/user/pirenko ) and I will assist you. Cheers!

exuse me, i have installed in a dev environment, to check if all running good. Now i try to install in the main domain and i got error. License already activate. How can i change the main domain??Thanks.

Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!

pommard

pommard Purchased

Hi, I see there’s an update of the theme. What are the main updates? Thanks.

Hi,
Thank you for purchasing!
You can check the theme changelog here https://themeforest.net/item/verve-highstyle-wordpress-theme/14758884
Cheers!

Hi Pirenko, All my best wishes for 2018 !

I have PRESALE QUESTIONS :

1. when using WPML, in 2 languages : I want the user click on the flag language switcher BEFORE clicking the menu, since they arrive on the home page. I don’t want the flag INSIDE the menu.

1A > on desktop vesrion : can i put a round flag switcher in the left black menu, betwwen sandwich bar and” I”, just above the “i” ? Same than here https://rafaelnadal.com/quotes/ but with flag and above the Social icon 1B. > on MOBIL vesrion : can i put a round flag switcher in the menu, betwwen logo and sandwich bar ? like here http://nativewptheme.net/thirty_ninth/

2. can i get a STICKY MENU in the TOP SCREEN area , like you use it on the portefolio page with “back to the portefolio” ? BUT I would like to get the same (a bit thinner) with a BREADCRUMBS and a “colored” text for active page. So that the user can always know where he is.

3. using YOAST is OK ? 4. using Contact form 7 ? 5. Using Gravity form ? 6. What Cache plugin do you recommand ? 7. on mobile phone version, image or thumbail can be displayed on 2 colums ? like on a iphone, with the Photo Application when viewing ALBUMS

8. Can i get a search icon linked to a search page or window in left black menu ? near the “i” or “side the square full screen icon ”?

Thanks for your help

Ok… About the Hook theme: the answer to both questions is yes.
About number 7: you will need a plugin to achieve that.
Let me know if you buy one of these themes and need help with something.
Cheers!

Hi Pirenko Team, If i want to reproduce this kind of “vertical pannel slide portefolio” inside a page, but not in a header, can i do it ? can i do it with Slider revolution ? or do i need special other tools or coding skills ? Thanks again,

You don’t need any coding skills and you can have it on the middle of a page (it does not have to be on the upper part). Thanks!

Teclas

Teclas Purchased

Hi Pirenko,

I hope you are fine :-) I need a new license of The Verve but I need to work on a test area first. As far as you know, there is a problem if I buy a new license and then activate the license on a test area and then move the entire website to the final domain? I think the license move with me when I transfer the website to another domain, right?

Thanks for letting me know.

Best regards.

Hi, there’s nothing to worry about. You can do that for sure… Just send me an email when you want to change the licensed URL and I’ll take care of that. Thanks for the continued support :)

Teclas

Teclas Purchased

Thanks to you, Pirenko! This theme is quite great. I’ll do that and when I’ll be ready, I’ll tell you the URL.

Thanks again and have a nice day :-)

Thank YOU ;)

Teclas

Teclas Purchased

Hi Pirenko,

Thanks a lot for ticket number #1397! You are the TOP! It was very very simple fix that issue.

Thanks and have a nice day!

Thanks for the kind feedback!
​By the way, if you have already have a solid opinion about the theme, please take a minute and rate it here http://themeforest.net/downloads . No need to write any fancy review, a simple rating would be great. Oh! And if the rating is not 5 stars please let me know what I need to do reach that level.
Cheers :)

pommard

pommard Purchased

Hi, I’ve updated the theme but when updating the required plugins i’ve got this error message

Downloading update from http://www.pirenko.com/theme_plugins/verve/verve_framework.php?prk_version=33&prk_key=d12cd9aa-298d-4437-91fd-926bb14e3f3b&prk_domain=https://www.clipdisplay.lu&prk_theme_id=14758884…

Unpacking the update…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Same problem for the clipdisplay.fr website

pommard

pommard Purchased

Ok. Done via FTP. Regards.

Ok, thanks! If you have any other trouble please let me know. Thanks!

Hi !

I have a problem with my “recent portfolio” widget. Some “youtube” words appear on my footer. I think it’s a problem with iframe portfolio. Could you help me ? my website : pil-z.com Thanks !

Hi,
Thanks for purchasing!
For support with any of our themes please open a support ticket here https://support.pirenko.com/
Cheers!

Hi, Instagram feed is not working even in newest version (every plugin updated also) on clean installation. Please work on that.

Hi, thanks for purchasing! Issue will be checked and eventually fixed on next update. Will be available in the next 24h. Cheers!

Update is available now. Thanks!

Hi, the plugins (Visual Composer, a slider etc) are not in the .zip file. Where are they?

Hi, thanks for purchasing! The bundled plugins are not included on the file package. If you need to update them go to Appearance > Install/update plugins. Also, in the future if you need support please open a ticket on https://support.pirenko.com
Cheers!

Yep, I forgot…thanks

You are always welcome here :)

Hi, where can I change the hight of the footer?

Hi,
Thanks for purchasing!
For support with any of our themes please open a support ticket here https://support.pirenko.com/
Cheers!

I’m trying to set the homepage to have four column portofolio items without having to scroll as per the demo. I can’t work out what to change to do this. Can you tell me how?

Hi,
Thanks for purchasing!
For support with any of our themes please open a support ticket here https://support.pirenko.com/
Please include the WordPress login details so that I can analyze your homepage setup. Cheers!

Hi I have raised a ticket. Did you get it?

I don’t have any ticket from you. Can you please try again? If you still have trouble please send me a private message (contact form on this page https://themeforest.net/user/pirenko )
Cheers!

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