hello im interest to buy your theme, can you inform me if the theme has a sticky header ?
Thanks you for contact us. Yes, the theme have option to enable sticky header (keep header) you can enable it on backend of theme settings.
Is Demo6 (Lookbook) available for Magento 1 ??
The lookbook demo 6 just available for magento 2 for now. If you want the demo homepage, we will update for the theme magento 1 quickly.
How mucho time do you need to update magento 1 forma demo6 lookbook and How much is The cost for that service?
We will update the theme design for magneto 1 on 1 day. We will release it on tomorrow.
Are you considering all functionalities of Demo6 (Lookbook) on Magento1 release ?? because you mention “you want demo homepage”........I need exactly the same animations, menus, layout of Demo6 (Lookbook) of Magento2.
We just made the content layout and style for main content of lookbook demo6. For megamenu we are having different code Magento 1 and Magento 2, So, we will not change the megamenu.
I’m trying access your demos but it doesn’t load. Is it ok ??
The demo site is working now. Thanks you
Hi I am looking for Maento 2 them and I have found out your them which it seems will meet my expectations. I am about to buy it. There is only one concern – when I am trying the demo the them is loading too slow. I am wondering is that slowness caused by the them itself or it is something else? If so will I need to do something or buy something else to make it faster. I might be wrong then please excuse me. Hope to hear back from you, because I really do like the theme.
Thanks you for your comment.
Yes, our server on few day are working slowly, because we are have more demo magento 2 sites at here. We are finding solution and move some demo site to other server. It just is problem about server.
I have interest to buy your theme,
url : http://demo4coder.com/fashion/default,
but i need fixed mega menu header too (when i scroll down on the page),
Is your theme include fixed mega menu header?
sorry for my poor english,
Thanks you for your comment.
Yes, we can enable keep header when scroll down. You can enable/disable it in our theme settings backend.
I’m planning to purchase your theme but I have 3 questions: 1) when I add item to cart, fancy-loading icon is black block/square, is there way to change it to gif image or something else? 2) is it compatible with Magento 2.1.4? 3) footer issue: http://imgur.com/a/Zg7Cg when I toggleUp the footer block and change responsive to bigger screen, website footer is blank http://imgur.com/a/HdjTB
1, Yes, we can change the icon loading.
2, Yes, the theme is compatible with magento 2.1.4
3, Yes, because the theme is responsive, so if you click toggleUp on mobile (small screen) it will apply changes for larger screen. If you open on right device, the toggle work fine.
Hello! I bought the Ves Fashion theme in December 2015 for use in a Norwegian webshop. My current Magento version is 22.214.171.124. However, my Internet provider tells me that I have to upgrade my webstore to the newest version because of security issues. The latest Magento version is 2.1.5. We are very satisfied with the Ves Fashion theme and want to continue using it. Is the Ves Fashion Theme I bought in December 2015 compatible with the latest Magento version – or do I have to buy a new version of Ves Fashion? Also, we have “fine tuned” the webshop to look exactly as we want. Is there a way to transfer everything from the old Ves Fashion Theme to the new Ves Fashion Theme?
The latest package of the theme on themeforest we included latest version of theme to compatible with magento 126.96.36.199 and magento 2.1.5 You can download and update for your site.
Our demo quickstart have problem. We are going to setup it again. The theme is compatible with magento 2.1.5 we tested it on local.
We opened a new ticket last Thursday, April 6th, we were asking you about two things in product page, the first one is about product image zoom and the second was about product image size. Yesterday, April 10th you replied us asking for the access credentials of the admin and ftp account. Today’s morning we found a lot of problems appeared in the homepage such as: top header changed also home page items and font size which is not related to our questions
We got no response from you on the ticket, so we decided to write you here. Could you please reply me why all these changes happened?! May I ask you to fix it as soon as possible.
Have a nice day!
We are working hard to answer all tickets on our helpdesk. Our supporter will check your ticket soon as possible to answer it.
Hi, is there a way to arrange the order of the feature items when using the shortcode?
For now the carousel block in our theme dont support control the order of items.
With featured products you should change position number in admin > catalog > category > products.
we are using magento ‘2.1.6’ on godaddy server with default option. but it is not working with this theme for some days. our client is wating. we might need to pay for the penalty becasue of delay. please hurry to fix it, and inform us when you can make this theme works in magento 2.1.6. our test server is vinarun.com
this theme discription has “Compatible: Magento 2.0.x, 2.1.x, 2.1.2, 2.1.3, 2.1.4, 2.1.5, 2.1.6” but I think it is not. it is not working on 2.1.6
if it take long time to make it work on magento 2.1.6. could you please tell me that it is working well on margento 2.1.3 or not? I need to make sure, if you are sure that it work on 2.1.3 well. we will delete all that we maid on 2.1.6 until now. and we will re-install 2.1.3 version.
Please send us a email to email@example.com we will give you the latest version of theme files, or please wait 1 – 2 days we will release latest version of theme on themeforest.
I am having LOT OF TRUBLES with thise theme. It is just unstable. Things just breaking up. i am trying to get support but it takes DAAAYS and still no solution.
Please give me the ticket ID. Our supporter will check it.
Which ID i have 20 issue tickets. its not one problem there are LOT of problems, and like i see you asking very kindly about the problem, but i dont see the SOLUTIONS.
ID 1191569: is about card link dosnot work.
ID 1191461: Onepagecheckout is not working with this theme
ID 1192725: My home page is gone.
ID 1191461: My page builder not working any more, cannot edit any page.
Lets see if you can fix them.
Where is your support?
I sended you all IDs but hiere nothing from you.
This is how you support yout theme.
Actually i would like to refound this them as i dont like you are going to fix the errors.
And i would not recomend anyone to bye this theme.
Im very sorry for late response. I just assigned the issue to our developer team to check and fix it quickly
Hope it help!
Your developer today fixed some issues BUT after that is my footer of the home page is gone ! This is what i mean that the code quality is puuur, they fix something but something else breaks down. And we are days waiting still to fix the issues.
I just assigned the issue to our developer team to check it now!
Which issue did you assigened? I have still about 6 issues open some of them very important becouse main slider is not working, i cannot add any image to it, so i cannot use it. This issue is in the core of the template and is still not updated. We have to go live but i have issues open.
I am still waiting for fix of the main slider. ID is 1132497 without slider we cannot lunch the site. Do i have to poosh here for each ticket ????
Im very sorry for late response. I just assigned the issue to our developer team to check and fix it late on end of today.
Hope it help!
Yes you assigned but they are not able to solve it?? HOW IS THIS POSSIBLE?
Are they learning this theme just now, or what?
Have a nice day!
I’m sorry, I’m Lieu. I will check all ticket for you!
Pls contact spkype with me: lieu_design
Pls add my ip : 188.8.131.52
Now, i can not login to your ftp account
Error: Could not connect to server
Status: Connection established, waiting for welcome message…
Response: 421 Too many connections ( from this IP
Error: Could not connect to server
Status: Waiting to retry…
Hope it help quickly!
i want to show category tree in left sidebar. i have added subcategory to parent category but my parent category stiop showing in sidebar. please help out. i am using magento 2.0.13.
You can go to admin and add new widget http://prntscr.com/fj5bn1 and use widget menu http://prntscr.com/fj5cii
You can assign to posittion http://prntscr.com/fj5fuh
Hope it hlep!
i have tried this https://prnt.sc/fj9ya3 but this is disabled.
there is no drop down to select position http://prntscr.com/fja0q8 .
Please sent to me your information site to my email: firstname.lastname@example.org
I will check it and fix for you!
Thanks! problem resolved
OMG i am tired of this, now they change something and my google maps are not wroking in de frontend and backend.
Hallo will someboddy look at the problems? Again one day without solution!!!!!!!!!!!!!!!!!!!!!!!!!!!!
please let me know what the magento version of your site? the problem because missing google map api key in map on contact page. Please try to update the contact form phtml file to resolve it or submit a ticket at here: https://venustheme.ticksy.com/ tell us your magento version, we will send you the file.
Hi I am planning to buy theme but before that I have questions;
1. Does this theme support multi-currency such as INR, AED, BHD, etc ?
2. Will it support Arabic language?
3. Do we need to buy additional plugins to integrate payment gateway, logistic app, etc.
4. For SEO, is there a plugins required?
5. For CRM, is there any plugins to buy or do you provide?
6. Who to contact for support if developer gets stuck with issues?
Please do let us know asap. We need to take a decision.
- Yes, our theme is support multi currency and rtl language.
- You can install package language : https://github.com/Magento2Translations/language_ar_sa
- Module payment gateway: http://inchoo.net/magento-2/implementing-payment-gateway-magento-2/
- i sugges to you purchase this extension: https://mirasvit.com/magento-2-extensions/advanced-seo-suite.html
- i will support to you about theme and they will support to you about extension
thanks yes it helps. Will be buying it. Hoping for the good support from you.
For any additional question, you can add a reply here or create a new ticket https://venustheme.ticksy.com/, our team will help you out.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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