175 comments found.
I am currently unable to open support tickets. I am getting an error 500 when I am trying to authenticate with my envato login or create a ticket. I see no other way writing to you than using this comment function. Once the plattform is working again you can delete my comment. Thanks!
Hi there
Thanks for reporting this problem. We have managed to fix it. Now you can open new tickets.
Thanks
Hey dear developers, i need to remove google maps (gdpr) – but i never implemented in at no site. But your theme is connecting to maps server. Can you give a workthrough?
Hi there
Please open a support ticket here: https://support.imithemes.com/help/ticket/new or share some more details about the problem and website details by writing an email to envato[at]imithemes.com
Thanks
Is it possible to show videos in the gallery (or on a standard page) using an inline player and not uploading them to youtube/vimeo?
Hi there
Yes, you can add video on a standard page either by using the block editor ‘Video’ widget or by SiteOrigins video widget. For further assistance please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Due to GDPR violation I need to remove Google Maps from this theme. How can I do this?
Hi there
Please share some more details about the page from where you would like to remove it. Theme will load maps api only if used by any of the page. For further assistance please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Hey, is there a Way to get a ical export/feed from Events?
Hi there
By default this isn’t possible. You may get a quote for the same by writing to envato[at]imithemes.com
Thanks
Hi, The theme Vestige 2.5 with Wordpress 6.02 crashes when running on PHP 7.3 Are you familiar with this issue and is there a bug fix or patch for it?
Hi there
Please update your theme to the latest version i.e. v2.8 and check if it works for you. We have tested it upto PHP 8.1 version.
Thanks
Thanks, but the Vestige 2.8 still gives errors – with the events section – when on php 8.0
Please share more details about the errors you are getting on my email envato[at]imithemes.com
Hello. I hope you can help me, although my support has expired. Unfortunately it was only this year that I was able to install and set up the template. Before that, the support was not claimed.
Now to my question: The translation of the plugin “Vestige Core” using Loco Translate unfortunately does not work. Do you guys maybe have a tip for me?
Many thanks and greetings Michael.
Hi there
Can you tell me a few examples of the translations which are not working for you?
Thanks
Hello and thank you for your help 
Example: The text “Add New Exhibition” was translated via loco translate in the plugin “vertige core”. (in the theme or theme child this text does not appear) However, in the backend this (as well as other) translation is not transferred. There is still “Add New Exhibition”.
Please send an email to envato[at]imithemes.com with your website details for me to take a look.
I made one post in the exhibition section. However, there are 6 of these posts on the list. Why? I hope you can tell me how to solve it.
https://gallery526.co.kr/current_page/I made two exhibition posts. The result is wrong. Is there no fundamental solution?
Hi there
I would suggest you to follow up on your ticket for assistance.
Thanks
Is Vestige compatible to PHP 8.1?
Yes, it is. Thanks
Thank-you.
After installing your theme and the demo content, my website doesn’t load anymore on the front end. (Backend still works, but front end just loads endlessly)
I just disabled your Widget Bundle plugin and it works. There’s a conflict with that plugin with the rest of the plugins (This was a fresh clean install, nothing else besides your demo was imported)
Hi there
Please open a support ticket here: https://support.imithemes.com/help and my team would be happy to assist you.
Thanks
hello, i trying to import the demo and said: Please don’t refresh the page until import is done completely, import time is related to your host configuration and it may take upto 15 minutes. I waiting more minutes but i didnt see something to change. Why? I tried many times
Hi there
I am working on your ticket please follow up there.
Thanks
Everything its ok now. I solved the issue. Thank you
Great! Thanks
The Mega menu does not appear on Mobile, not even on the Vestige demo on theme forest. Are you going fix this in an update?
Hi there
The megamenu is hidden on small screens intentionally in the theme since it’s launch. You can change it by adding this custom css into your website:
@media only screen and (max-width: 992px){ .dd-menu > ul > li.megamenu { display: none; } }
For more questions or concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Hi this font is not listed in the google fonts option: Otomanopee One Anyway to include that?
Hi there
I believe we are working with you on this in a support ticket? Please follow up there.
Thanks
It doesn’t appear that your theme is compatible with PHP v7.3+ ... When will an update be available?
Hi there
The latest version of theme i.e. v2.6.1 is compatible upto PHP 7.4.1 version. Make sure you are using this version. If you find any compatibility issue then please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
The social icons in the top header just disappeared a few days ago, is there an easy fix?
Hi there
As this is not a known bug so this need to be checked. For a preliminary check can you please share your website’s URL?
For quick assistance please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Thank you very much for such a quick reply. Here’s the address. [polishmuseumofamerica.org] If it is required, I will buy further support.
Unfortunately the website is not opening for me, it just keeps loading. I believe there is some firewall set for your website where you need to whitelist my IP. Email me envato[at]imithemes.com so I can share my IP with you.
Thank you! e-mail sent
Hi there,
I have a little issue with the breadcrumps: They didn’t show up, but under Page Design Options it is activated. Do I need a special plugin (maybe I deleted it accidently in the past) or is there an option under Theme Options? Can’t find anything …
Thanks in advance
Hi there
The required plugin “Breadcrumb NavXT” must be activated for the breadcrumbs to show. You can activate it from your WP Dashboard => Vestige => Plugins. For more questions and concerns please open a ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Got it, thank you – problem solved!
Hi, I’m experiencing trouble with the Event widget. It takes like 4 minutes to load a page if I’m using the event widget. https://rakursi.com/%d0%bc%d0%b8%d0%bd%d0%b0%d0%bb%d0%b8-%d0%b8%d0%b7%d0%bb%d0%be%d0%b6%d0%b1%d0%b8/
Any idea how could that be fixd?
Hi there
Please make sure that you are using the event recurring function only as required. Setting all the events to recur to max 999 times will slow down the website pages where any of the event function is used like the event widget.
For more questions and concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
vestige theme admin plugin no longer works all vestige option disappeared i downloaded and re installed the theme nothing has changed. whats going on?
Fatal error: require_once(): Failed opening required ’/home/f50m27d28iul/public_html/wp-content/plugins/vestige-core//imic-post-type-permalinks.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’) in /home/f50m27d28iul/public_html/wp-content/plugins/vestige-core/vestige.php on line 23
Hi there
Please make sure that you are using the latest version of theme i.e. v2.6
For more questions and concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new or to report this as a bug please email at envato[at]imithemes.com
Thanks
Dear Author, I extended Support but in “support tab” I can only see the old purchase-code. I need the new purchase code. Thanks
Hi there
When you extend support for an already purchased theme, the purchase code remains same.
Thanks
How can I open a ticket?
It takes a while for the support system to update the support extension. I just did it for you manually. You should be able to open a ticket now. Thanks
Now it works. Thank you.
This is a wonderful and very effective theme. And – I cannot say enough about this – every time I’ve needed help with something, the theme developer has been absolutely wonderful with very quick, thoughtful, and helpful responses. He’s made a few changes that really helped us with our first exhibition, and I’m so grateful to him. It is not often these days to find such outstanding, personal, and intelligent assistance with a WordPress theme. THANK YOU!!!
We are so glad to hear such positive feedback about the Vestige theme. From everyone here at imithemes we Thank you for choosing this theme for your project and building a beautiful website. We have now showcased your website on the theme sales page
Thank you again!
