Discussion on Vestry - Church

Discussion on Vestry - Church

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56 comments found.

Hello, I have the same problem from “Abbasido: This theme has been very difficult to use, header wont show, logo not changing, elementor cant edit, it has been from one hassle to the next since I purchased the theme.”

Hello! Hope you are doing great

Could you please contact our Support Team directly regarding your issue and they will be able to help you.

Best regards, TrueThemes

Hello, When will there be an update for Wordpress 6.1? Thank you in advance for your reply

Hey there! Hope you are doing great.

You will see the latest updates in the app History or after you will update the theme.

Best regards

PS: dont buy this template. functionality rate 2 of 10

I have some trouble with this template. WordPress version 6.0.2 Active theme: Vestry (version 1.1.5 also tried 1.1.6) Current plugin: Aheto (version 1.0.9.5.1) PHP version 8.0.22 (also tried 7.4)

1. when generate template sometimes it will say critical error when edit with elementor. 2. if elementor success to open, the UI UX of like showing no css in certain area and tag of code like < class=”aheto-heading__subtitle”>OUR SERVICES and others.

I tried to reach the support, their respond of email is fast, but their action to fix is so slow. I found out in comment section posted by Paulos123, he had the same issue (12 months ago since I write this comment), and tried to ask the support what is their solution for Paulos123 issue and they just said “every issue are different, and we are taking care each individually”

so I wont remove my comment until my issue resolved.

Hello there!

I regret that you faced some trouble during using our theme. I’ll pass this information to our development team to proceed with your issue in the shortest terms.

Thank you for your cooperation and understanding.

Hi,

This is a pre-order inquiry. Regarding the Events section on homepage https://www.screencast.com/t/pMSpmzqdEEK – does this section automatically pull events from the calendar?

If so, how many events will scroll through in this section of the homepage https://www.screencast.com/t/pMSpmzqdEEK Can we also sort it by category or arrange events that will display on the homepage?

Thanks!

Hello!

Please, create a support ticket, so we will be glad to provide you with the best solution as soon as possible.

Hi, is this theme compatible with WordPress v6.0? There haven’t been updates on theme for a while, so wasn’t sure before I proceed to upgrade.

Hi seems to be a bug with the theme external plugin
There is a new version of Aheto available. View version 1.0.9.7.0 details or update now.
If click to update it doesn’t actually update, is this intentional?

Hey there! Hope you are doing great!

Could you please check it now? Waiting for your reply!

Best regards, Andrian

Hi where is the changelog for the recent update.

Hey there! Thank you for your reply!

Here we go: - 1.1.6 fixed typography options for menu - 1.1.5 ix events date in widgets - 1.1.4 fix url for import - 1.1.3 Aheto plugin source changed to import.getaheto.com

Best regards, Andrian

Hi, the download file shows version 1.1.5 and my site shows version 1.1.6
The update on Nov 16th is for what exactly?

Hello there,

Thank you for your question!

The latest theme version is Vestry 1.1.6. (Changelog: – fixed typography options for menu)

The theme package and assets files have been updated on Nov 16th.

Friends

I wrote to support and still have no response. How can I follow up on my support request?

Thanks!

Hi there, Could you please ceck your mail box, support ticket has been replied? Sincerely

Yes, but no answered… I must wait to Monday 4? Too late…

The load has increased drastically due to a long weekend and we are working hard to clear the backlog and just wanted to apologize for any tardiness in our response.

I can see your ticket in our system! We would check and assist you shortly!

Hello there! i am still facing same problem that i asked before to fix, its been a two weeks already no response at all from support team, please fix this issue. issue is when i instaled the demo template page , it didn’t come complety and showed some error codes on content. here is the screenshots https://snipboard.io/9ULrut.jpg https://snipboard.io/v8u2fp.jpg https://snipboard.io/zniqel.jpg

i am facing for all demo contents page when i instaled , it did’nt come with the right format. after imported done, it did’nt come with complete desging and proper desgin. Please fix this issue .

Link for the home page: https://gatheringktm.com/home/

MY purchase code :- ca04af01-6e25-4977-b449-84e286571800

https://snipboard.io/9ULrut.jpg https://snipboard.io/v8u2fp.jpg https://snipboard.io/zniqel.jpg

Hello there,

Thank you for your explanation! Appreciate it!

The issue has been forwarded to our developers for investigation. Depending on the complexity of the case, it might take some time before the ultimate solution is implemented. Therefore, we hope for your patience and understanding. Once there are any updates, we will get back to you via suppor ticket. To check if there is any news, you can also update the ticket on your end and I will provide you with the status of the request.

Have a nice and happy day! Best regards, True Themes team!

How can I update to version View version 1.1.5 details that is prompting me on my dashboard to update?

​Hello there,

Thank you for your question!

If you do not see the “Update” button in your WordPress Admin in Appearance => Themes, then please check the “Download” section of your Themeforest account and try to upload the latest theme version through Appearance>Themes.

Should you need help, feel free to contact our support team directly using the following link:

Click Here To Get Vestry – Church WordPress Support

Trying to update the pages after I imported the template and it is giving me updating failed errors, please help!

Hello there,

Thank you for using our theme!

It would be difficult to fully assess the situation via the comments section. Can I please request you to contact our support team to check this further?

Click Here To Get Vestry – Church WordPress Support

Best regards!

Planning to get this theme. I am not sure how quick is the customer support, looking at the previous buyer’s issues.

Hello there,

Thank you for your question!

We work really hard to provide the best experience for our customers. Our support team is working from 10AM -7PM EEST time, Monday – Friday.

The time taken to respond to your request can vary, as each issue has a different difficulty level.

hi ,when i go to admin login( wp-admin) it shows an error

Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in C:\xampp\htdocs\rev\wp-content\themes\vestry\functions.php:248 Stack trace: #0 C:\xampp\htdocs\rev\wp-includes\class-wp-hook.php(287): export_data(Array) #1 C:\xampp\htdocs\rev\wp-includes\plugin.php(206): WP_Hook->apply_filters(Array, Array) #2 C:\xampp\htdocs\rev\wp-content\plugins\aheto\includes\admin\class-setupwizard.php(1374): apply_filters(‘export_data’, Array) #3 C:\xampp\htdocs\rev\wp-content\plugins\aheto\includes\admin\class-setupwizard.php(1580): Aheto\Admin\SetupWizard->_content_default_get(‘full’) #4 C:\xampp\htdocs\rev\wp-includes\class-wp-hook.php(287): Aheto\Admin\SetupWizard->aheto_plugin_dashboard_pages_unset(Array) #5 C:\xampp\htdocs\rev\wp-includes\plugin.php(206): WP_Hook->apply_filters(Array, Array) #6 C:\xampp\htdocs\rev\wp-content\plugins\aheto\includes\class-aheto.php(634): apply_filters(‘aheto_plugin_da…’, Array) #7 C:\xampp\htdocs\rev\wp-content\plugins\aheto\includes\admin\class-admin.php(184): Aheto\Aheto->plugin_da in C:\xampp\htdocs\rev\wp-content\themes\vestry\functions.php on line 248 There has been a critical error on your website. Please check your site admin email inbox for instructions.

Learn more about debugging in WordPress.

please help me

Hello there,

Thank you for using our theme!

It would be difficult to fully assess the situation via the comments section. Can I please request you to contact our support team to check this further?

Click Here To Get Vestry – Church WordPress Support

Best regards!

elementor is not working .. showing enable safe mode

Hello there!

Our support team will do their best to provide you with the most effective solution. So, I would kindly ask you to create the Support ticket using the link below for further investigation:

Click Here To Get Vestry – Church WordPress Support

Best regards!

When will the problem be fixed? Please help me to fix my issues….

Elementor is not working …it showing enable safe mode

The issue has been forwarded to our developers for investigation. It might take some time before the ultimate solution is implemented. Therefore, we hope for your patience and understanding.

Once there are any updates, I will get back to you via support ticket. To check if there is any news, you can also update the ticket on your end.

Have a great day! Best regards!

Did anyone figure out how to have the Events showing the Event Date instead of the time it was created? Support hasn’t gotten back to me on this for days and I need to publish my site.

Hi there,

All your support tickets has been replied. Kindly check your email!

As for the events date issue: This has been forwarded to our developers for investigation. Depending on the complexity of the case, it might take some time before the ultimate solution is implemented. Therefore, we hope for your patience and understanding. Once there are any updates, I will get back to you via support ticket.

Hope for your cooperation!

I get this error in Blog Category page:

Notice : Undefined variable: atts in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/aheto/templates/blog/list/index.php on line 166

How do I fix this?

it is fixed. I imported a blog template from Aheto then set it as blog post page. It is working now.

Great to hear! Appreciate your reply!

Wish you a great day!

Hello!! Thanks for this great template. However I am having issues with importing properly demo site just like @cbasilone. It has the following message on the Aheto plugin dashboard – “Please make sure your memory_limit is greater than 256MB. All the settings are correct after contacting Bluehost when checking the PHP limits. Please let me know the solution to this problem since I need to get working on a church site which needs to be done in 2 weeks. By the way, I’m using Elementor to edit.

Hello there!

Our support team will do their best to provide you with the most effective solution. So, I would kindly ask you to create the Support ticket using the link below for further investigation:

Click Here To Get Vestry – Church WordPress Support

Best regards!

I am having issues with importing properly demo site, this is the hardest template I dealt with. It still asking me “Please make sure your memory_limit is greater than 256MB.” where all settings are correct. Please respond ASAP, I nee to sort this out, its been now 3 days at least

Hello!

I can see your ticket in our system. Our support representative will contact you shortly!

Best regards!

This theme has been very difficult to use, header wont show, logo not changing, elementor cant edit, it has been from one hassle to the next since I purchased the theme.

Hello, Abbas!

Such issue could happen when the theme doesn’t meet system requirements or conflict with server configurations. I can see your ticket in our system, our support representative will contact you shortly.

Best regards!

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