I was really happily surprised by the customer support. It has been beyond my expectations which, were very low. I thought I was just taking my chances buying this theme. But, they actually have good documentation.
I emailed customer support the replies back have been really clear. They understood my issues and fixed them right away even though the email response was not immediate it was within 24 hours. I highly recommend this theme and the developer.
The theme itself has great features and very good integrations!