59 comments found.
Hi, is possible to have a bigger logo ? I have a 700×700 logo but it’s reduced to the website header. I need to have a bigger logo but i can’t find how to do it.
Hello,
The maximum logo height will usually be determined by the header height option in Theme Options > Header. To illustrate this further – if your header height is set to 100px, your logo holder will have a height of 90px, and that means that the logo image that you need to upload should have a height of 180px.
The logo height can also be set with some custom css and our support agents can assist you with this. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
We also recommend checking the documentation in this link and our Knowledge Base here.
Support
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Qode Interactive
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Hi, i just bought the theme, now i’m creating a new page and i insert it onto the new menu i create. In the home page i can correctly see the menu but when i go in the new page i just created it just doesn’t appear. In all the new pages i created i cannot see the menu i create (yes, it’s applied the menu). I can’t understand what i’m doing wrong. Could you please help me ?
Thank you.
Hello,
Do you perhaps have a different header layout set in Vibra Options > Header than the one set for homepage in Header Settings on the page? Also, are you using Full Width Template on a new pages you’re creating?
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
We also recommend checking the documentation in this link where you can find more info about page templates and menu display locations (“Pages” and “Menus” sections).
Support
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Qode Interactive
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Hi, the theme includes WPBakery Page Builder v8.2, which is vulnerable to XSS. I’d like to update it to v8.4.1 or later, as it’s throwing an error. Could you please update the plugin to the latest secure version or suggest an alternative solution to resolve this issue?
Hello,
Thank you for using our theme.
Please contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
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Hi, I previously used this theme for my old website https://velvetvibes.in, which is no longer active. I’d like to use the same theme for my new website https://sanatansankirtan.com, but I’m unable to reuse the purchase code. Could you please help me transfer or reactivate the license for the new domain?
Hello,
We have deregistered your purchase code remotely. You should be able to use it again.
You should know that you can now easily deregister your purchase code via our Help Center by following instructions from this article – https://helpcenter.qodeinteractive.com/hc/en-us/articles/360020754857-Deregister-Qode-Interactive-themes-via-the-Help-Center If you are unsure about the domain where the theme was previously registered, you can enter any URL (like google.com), and in the error message, the correct URL will be written.
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Thank you
Support
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No update in 3 years?!? Why?
Hello,
The theme is supported and will continue to be updated. At the moment, we don’t have an ETA for the update’s release.
The current version of the theme is compatible with the latest version of WordPress and PHP 8.0.
In case you need an update of any bundled plugin, you can contact our Help Center, and our support agents will gladly provide it.
Support
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Wp-Bakery bundled with the theme?
Hello,
Yes, WPBakery is bundled with the theme.
Support
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Yes. No theme update means no wp bakery update.
Hello,
You can always contact our Help Center, and they will gladly provide you with the latest version of any bundled plugin.
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Also you violate Envato guidelines regarding updates [ also third party plugins ] .......Item updates to ensure ongoing compatibility and to resolve security vulnerabilities If a supported item includes a third party asset (e.g., a plugin), or is intended to work with third party software or platforms (e.g. a CMS), authors are expected to ensure the item remains compatible if the software or platform version is updated. This includes if the third party asset has a security update. Item updates of this type will generally be delivered as version updates available to all buyers. Choosing a supported item (or upgrading to extended support) ensures you’re getting an item that’s backed by the author, and enables our authors to maintain their items in these ways.
Hello,
We are constantly working on updating all our themes. At the moment we don’t have an ETA when the update will come out, however you will be notified via email when the new update is online on ThemeForest.
As we previously mentioned, the current version of the theme is compatible with the latest version of WordPress and with PHP 8. Please understand that we have a lot of themes and it is not possible to release an update for all of them instantly when a new version of the bundled plugin is released. In case you need an immediate update of any bundled plugin, you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with the latest version.
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Can we get an update to the latest templates for Woocommerce and version of WPBakery?
Actually, I just tried to install this on latest wordpress, and vibra core did not install any post types and I dont see vibra theme options.
Hello,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you with the core plugin setup, and they can also provide you with the latest versions of the bundled plugins. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Good morning. I would like to edit the Mian Home page of my site with Vibra theme, but I noticed that the slider with main home alias is not loading. I think the problem is related to the Slider Revolution update, but to proceed I need to register the Slider Revolution purchase code, which I looked for in the text file recieved with the theme purchase, but the field comes up empty. How can I solve the problem?
Hello,
Thank you for reaching us!
If you imported demo content and the sliders are missing, please note that they can be imported separately. See one-click import → Bonus tips.
The plugins that you got after the purchase (like WPBakery and Slider Revolution) are called bundled and we, as theme authors, have purchased an extended license for them. That means you don’t have to activate them and they’ll work for you regardless of that.
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon. Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated.
You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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Hey There! I’m planning to purchase your theme but have couple of questions first, if possible to assist me. First is it possible for subscribers, who create a profile / account, to upload music to the site and create their own playlist (maybe it’s a plugin option but not sure if the design is implemented already within your theme)? Is there variety of colours and designs to adjust the theme? Or only the ones shown in your live preview? Planning to add a radio station on the main page as well showing its playlist, is that possible or only restricted with your player? Do you have different designs of players shown in the main page? Thank you
Hello,
Thank you for taking interest!
Unfortunately this type of membership functionality is not a feature of the theme. We also cannot give you a recommendation for a 3rd party plugin as we haven’t tested such plugins with the theme and we cannot guarantee their compatibility.
The colors, fonts, layouts, images and more are customizable. For a more detailed overview of theme’s options please check the documentation in this link. Also, once you import our demo content you will get all the pages and settings which you can adjust to your needs.
The player showcased in the demo can be used only for self-hosted audios. You can however try to embed a radio station player if they have embed code option.
Do let us know if you have any additional questions.
Support
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Qode Interactive
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Hi !! The last update is in 2022 !! There are any update on the road??? thanks
Hello,
The theme is supported and it will be continued to be updated. At the moment we don’t have an ETA when the update will come out, however you will be notified via email when the new update is online on ThemeForest.
The current version of the theme is compatible with the latest version of WordPress and you should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
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Will you ever add TikTok icon be added to this theme??
TikTok is the BIGGEST social media channel today so very surprised that a Tiktok has not been added yet.
I’m sure if you added the TikTok icon sales from for this theme would increase.
Hello,
Thank you for your suggestion! This should be added in future updates, and for now you can add it as image or as a SVG.
Do let us know if you have any additional questions.
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hello, I am about to purchase your audio player on envato, we have an icecast 2.0 streaming link could you try it and tell us if it works on your player before purchasing? we bought another before and we had a problem with the link compatibility…
http://eco.onestreaming.com:8922/streamThank you in advance.
Hi there,
You can do this with a specific plugin and you can read more about it here.
Also perhaps you could embed the code if icecast has embed option.
Support
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how do you make the audio player be in auto play where one song plays automatically ?
Hi,
Please submit a ticket to our Help Center, explain in more detail what would you like to achieve, and one of our support agents will check this and assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket. Thank you.
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hi do you do an html bootstrap theme of this?
Hello,
Thank you for reaching us!
Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.
Do let us know if you have any additional questions.
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Last update on November 19th, 2020, no more updates coming?
Just bought the theme and already the first problem.
Why doesn’t the Music Player appear on the Main Page? Demo is imported and in Bakery it shows as integrated. But it doesn’t show up in the frontend. Do you have to activate something?
Hi there,
Please note that our developers are constantly working on updates for all our themes. We are always working on our new theme updates, where we are including the latest versions of included plugins or implementing some fixes, or adding new features but we can’t tell exactly when it is going to be released, but we hope that update will be available soon.
We would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
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I solved the problem, the mp3 was not imported with the demo and the player was not displayed in the frontend. A note: On the “Countdown” page, the timer can only be set until 12/31/2022. That should be expanded by 2025.
Thank you
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
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Hi there, my web hosting’s maximum settings for PHP post max size and time limit are lower than your recommended settings in Vibra Dashboard and it’s crashing when I try to install the demo content. Is it possible for me to access the content and upload manually?
Hello,
Some of those params are important just for demo import and you could try with XML demo import that is lighter and it is explained here.
Also, in case that you are using cache plugin, please deactivate it. It’s recommended that cache plugin stays deactivated during demo import and while the site is still in the development stage.
In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
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Hi there, really enjoying the theme! Is it possible to choose the images used for the Edge Store links?
Hi,
We do not own the copyright for the images featured in this theme. The images in question are only used for presentational purposes on our demos. These images cannot be used on your website, unless you purchase the license from a stock image website yourself.
You can send a request to our support team and they will ask designer of the theme to send them links of images (if the designer saved these links). To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Sorry I was not more clear… the edge store links are the logos for Spotify, Amazon, Apple etc. I can select those stores within the album listings but the logos appear full colour for Spotify, purple and in french for Apple etc… they are not consistent. Is there a way for me to specify which logo image is used for each?
Hi,
Unfortunately, there is no option to change these images through theme options. To change them you would need to upload them directly into the folder on this path wp-content\plugins\vibra-music\assets\img\stores with the same names they have at the moment (please see screenshot).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Hello! I would like to know if the editor WP BAKERY is included in the price of the theme or should I buy it?
Hi there,
Please note that WPBakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.
You can read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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Hi, is it possible to add to the footer next to the social link buttons (FB, Insta, YouTube) a logo for TikTok?
Hi there,
Thanks for writing in! There is no options to add this within our theme options however you can always add a custom icon and upload your own image of the icon.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
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Hello, I originally purchased and installed this theme back in August 2019 and wish to update to the current theme version.
Whats the easiest way for me to do this? Regards, Michael
Hi there,
Thank you for reaching us!
To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
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Thank you for that.
Just a quick one, I have noticed that the menu up the top of the page doesn’t drop down anymore. Here’s the site > https://alzzymusic.com.au
I checked menu and the anchor points and all are there. The theme has been updated recently as well so don’t know how to fix this.
Hi,
Please read this article here. If the menu is not working after the installation of the plugin, go to Tools and select jQuery Migrate in your left-side WordPress dashboard menu. It will open the jQuery Migrate settings. Here in jQuery Version option just change to Legacy jQuery version and click save settings button.
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Yes that fixed the menu, thank you.
On the Gallery pics when you rollover the thumbnail, there’s a colourful gradient motion that occurs, how do I remove this or turn it off? I couldn’t find where to remove it.
Hi,
You can change image behavior to “None” or “Zoom” (please see screenshot). In case you want to keep “Open Lightbox” behavior you can use custom css below to disable gradient hover effect:
.edgtf-image-gallery .edgtf-ig-lightbox .edgtf-gradients-holder {
display: none !important;
}
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Is there a plain HTML option for Vibra, or is it only a Wordpress template?
Hi there,
Thanks for taking an interest! Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.
Do let us know if you have any additional questions.
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Hi,
I have seen that in the list of available icons in the theme is not available the Tik Tok icon, could you please add it?
Thank you, Thanks.
Hi there,
Unfortunately, we don’t have an option to include a TikTok icon and you can always try to insert it in a Custom HTML widget in form of an image, if you wish to include it on your website.
If you need any further assistance you are more than welcome to submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
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