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hi! No changes have been made to video backgrounds.
It appears that the error is connected with the new YouTube “no autoplay” policy.
In the page settings, disable audio:
Sometimes it works, sometimes not.
There are (as you can read in the linked Google official article) thousands of angry developers because of this dictatorial monopolistic decision. Plus, the systems Google says should work (as autoplaying muted videos) doesn’t always work (it seems to work randomly).
They also are changing how it works every few hours and updating documentation every few hours.
We are trying to find a solution in order to provide a stable fix, but until Chrome is not stable itself, is like trying to calm a sea wave with an iron.
There are companies who are loosing hundreds of thousands because of this, which is totally out of our control, and for the momenth i don’t have a final solution.
Try the suggested one and please stay tuned for the updates. i hope we will come out with some news shortly.
Update: it seems that muting the video and disabling sond autoplay in the customizer allows the video background to work. unfortunately no sound. No solution for that, until the people don’t click a website can’t reproduce any sound anymore. And we all have to thank the kind people putting horrible noisy autoplay advertisement in their websites.
Hello thx for reply, My video is soon muting befcause we don’t want the sound in background only an animated one with a dynamic design and the player “autoplay” function is desabled too…but no video background anyway…
it was ok 1 min before i upgrade vice to your last update yesterday…
the website should be online this week and the video background parralax style of your theme was one of the most important feature for choose your great theme…i’m desapointed…i have to find a solution today…
UPDATE: i have tried a mid solution…in the modular page i have deleted the background image wich seems to overide the video background since last update… the video background is now showed but not on chrome
Regarding the background image I’m going to check the z-index, this is something that was changed inn latest version, but once you received the background image, the video background in chrome is related only to the chrome update explained in the previous post.
Once muted the video and disabled audio autoplay, delete browser cache and reload few times because it seems that Chrome’s stores some flagging about which site has to be muted. I found out it will start working only after a few reloads.
Please read the links posted in the previous answer regarding chrome and autoplay.
yes i have worked with your page-modular.php to try understanding…
at this time when you clear the cache with chrome with audio disabled there’s no video background but if you open another page with main menu and come back to home page the video background appears…after that if you close chrome and re open it same thing no video except if you open any page of the websie and come back to home…
when looking chrome console the data-audio field appear without any value (whith audio activated on settings data-audio=”1” > disabled should be “0” ?
perhaps something to see at this side…
hope you ll find a final solution
I’m about to publish an update with the background z-index level fix, and with forced 0 to the sound, I hope this will fix. Please stand by a couple of hours until the udpate is out, thanks!
Thx for your reactivity anyway !!
i have many issue with chrome since several month with all theme i’m working with…when it’s not chrome it’s edge or safari…
i have tried to force data-audio to 0 this morning in child theme but the result was the same when opening chrome first time as if we have to open another page before the data were compiled by the navigator even if the chrome consol was showing the good value..
what about your new theme including visual composer ?
have a good day !
I’m rewriting all the backgroundsa part and changing the video API from OKvideo used in Vice to YTBG library used in Kentha which seems working stil fine. Doing a big work to make it right, will be back as soon as i have it done.
Good news! Video backgrounds now works again perfectly!
I’ll do another test to see if I can also enable the album or radio autoplay before pushing the udpate on Themeforest. I’ll keep you up to date when available on this thread.
Thanks for your kind collaboration.
perfect ! waiting for the update and think i will buy your next theme to when ready !!
The update has been sent to Themeforest, it will be available within minutes. You can check the update time in the product description, right column
Thanks and let me know in case you see any issue still.
I’d also like to point out that the autoplay policy will now be “suspended” for some sites and reintroduced in a month or so, for this you may see websites with autoplay and other without, but fur common mortals it will never work.
Update is out and available for download
great job and thx for your reactivity !!
Well done excellent job (i mean it independently of the theme, nice colors, font and image selection).
When moving domain, we use a plugin called “better search and replace” where you can set the query string to replace in your entire database (backup it first). It works perfectly and we always use it when moving a site.
Doubts before purchase.
Your theme is very beautiful, problem is that your Play De Musica “PARA” when changing page, this is very bad for who is browsing, how you want to fix it.
Hi, the music doesn’t stop except if you click on shop links, because WooCommerce can’t be loaded with ajax.
The music stops only when visiting WooCommerce products or shopping cart pages.
Hi. I see that your podcast page supports mixcloud and soundcloud, but all my shows are uploaded on hearthis.at. Is there any way to use your theme with Hearthis? I would love to buy it but without Hearthis support i cannot use it. Thanks!
Hi! I’m sorry we are not going to implement hearthis for the moment, sincerely is the first request we have for this site in about 7k customers, I know the site and is really great, simply is not used enough to justify a full implementation. I mean, in the future is maybe possible, but for the moment for sure not (until next year).
I understand. The site is great but is indeed missing the popularity. I thought maybe there is an easy way to add hearthis instead of soundcloud in the player.
Hello, first sorry for my english….i’ve got a issue with the bakcground video since the last update…the video don’t work…other thing the overlay pattern option is no longer in effect on the backgroup image…all was fine before i update the site today…you can see it here: http://www.gwadivoir.com/ thaks for hep.
Oups sorry the overlay pattern work fine…but not the background video…
can you post your video URL please?
I just checked the video background is working fine, please be sure that your video is public, without copyright restrictions and country restriction, and that it has a standard structure
The video is public, without copyright restriction and the structure is fine…still not working… this is the video url : https://www.youtube.com/watch?v=HR_qOFvA2t8
I just tried it, and works very well:
the settings: https://d.pr/free/i/IDc0mN
Please be sure to have Vice 1.8.2, if you had an older version it may not work.
I have Vice 1.8.1 the last version on themeforest…
Any other idea? can i give you my id and wordpass on a email adress if you want see by yourself? thanks for help.
I’m sorry I really cannot log into your website. Please try with this URL: https://www.youtube.com/watch?v=LyUbc65AwTs
and please be sure to clear your cache.
I’ve been checking your website and the only issue seems to be with the video itself. The problem can be related with the audio or with something else. If you try with the wide I gave you it will tell us what is wrong with your video (more or less),
For information i updated the site with the plugins envato market…may be this plugins broke something?
No, it is the best way to update If you have language translation files as .po .mo in Vice/languages be sure to save them in local before updating.
Also, I think you had previous version of vice, you can now download 1.8.2
Ho my god! the 1.8.2 solved the problem! thanks you!! Thanks you for your patience and your speed of answer!
Thanks to you glad it helped
Presale Question: Is it possible to use SSL and still display metadata to listeners? If so, how can one do it?
For a radio station, to obtain a similar result as Vice but do what you need, you have to go with kentha + Kentha Radio plugin or OnAir2. Your stream has to support SSL thou. Let me know if you need more info
Thanks for the tip! Kentha theme + radio plugin looks like it is pure magic! Amazing job man! Totally blown away! Gonna buy that.
I’m very happy you like it, we work really hard to make unique products. We can test your radio stream in advance if you want, just send your details to email@example.com. our themes supports most of the major providers but if we encounter new ones we usually implement the support as well.
Looking forward for anything else you may need
ive got a new issue with mixcloud importation settings…
when importing “impossible to set featured image” with the image of the podcasr on mixcloud…so we have to set it manually which could be long in my case whith 44 podcast online… without featured img no link to open the main podcast page
the content description text from mixcloud where my client let his playlist and other thing is not importing either…
2 related podcast are not showed in the main podcast page…
thx for help
Hi, it seems Mixcloud API is being dropped, they are not providing the info anymore, as you say. Playlist was never provided but featured image yes, while now I’m afraid this feature is not working anymore.
Unfortunately many 3rd party services as Mixcloud, Soundcloud and Beatport are dropping API support, it seems this is a sign of the music market trend, and there is not much we can do.
Hundreds of hours were spent to provide those functions, but now it seems that we need all to go back to manual creation of the contents, I’m sorry but is out of our powers…
i would likenot to have the artwork image behind the player background…but css could be modifed….
Thanks for your proactive collaboration, actually iframe player is only a small integration, I’ll explain you some under-the-hood detail of the theme and importer:
var embedcode =
2) Instead, the import function connected to the API is different. It is based on json API from Mixcloud, and the code is in
This code creates a new post under the podcasts post type, importing the featured image and creating categories and contents, but unfortunately the API is not working fine anymore, and it’s updated pretty often.
Therefore, as the Beatport importer now that Beatport locked the sample resources, I think this functionality is doomed.
You can check out the mentioned code to see if there is any update that can make it better, but as experimental functionality, together with the Beatport one, these are not really part of the theme itself, and barely used from the customers, so I can’t warranty that is gonna work perfectly.
As soon as possible I’m going to do some testing and tweaking, but now we are in summer and also big Themeforest and Wordpress changes are coming, we have to prepare the themes for WP 5 and Mixcloud importing is a minor/side feature, so have to prioritize the main product functionality.
When there is any news on this I’ll publish it on the theme’s changelog. Can’t promise any date for the moment, sorry (is a pretty heavy period and next week we are closing a bit for holiday).
thx for your reply…i m working about since a few hour…trying to find a solution…the custom embed code from their website is pretty good with the image and even playlist and the next button open a slider with all the podcast from a playlist…but it’s the thumbnail are too small for my needs and can’t be customise with css and the list isn’s showed while we are clicking on the next button of the player…
at this time i have imported 22 podcast from the mixcloud profil of my client and have to add the featured img one by one same thing for description and playlist…a curious thing is that the cover image of the podcast is used as background of the player (chich i want to remove because it’s not “design” i think, but can’t be imported as featured image…i will try to make more search about this issue when finishing other project waiting…
Mmmm i don’t know if I’m understanding correctly, but I think you may want to customize the embedding in the single podcast page…
In this case, you can customize single-podcast.php lines 50…
Basically, the div with attribute data-autoembed will be replaced with the player.
You can add an IF condition on the $pUrl variable, to use an alternative embed code if it is Mixcloud. If you check the Mixcloud embed codes, they have quite some variables.
The theme uses same embedding across all the site so it works fine everywhere, and nobody really used much Mixcloud among our customers, but you can certainly work out some custom result from your customer in this way.
Sorry ! i speak english like a spanish cow…and even much more when i ‘m working at the same time…lol
I understood your message perfectly, my english is probably worst as I’m italian
By the way the picture behind the player is always from Mixcloud, never from the featured image, so you can adjust the design of the player by creating an embedding code in MixCloud with the design you like, then using that structure for your custom embedding in the theme.
thx for all i will try to modify the native php file for my needs in child theme..
i just have another well known issue because my client has uploaded file with accentuate caracter and the podcast sounds file are not imported in wordpress even if there are ok on mixcloud…it could be important for french people who buy your excellent theme…always waiting for the newt one with visual composer !
This is a known issue, it can’t be solved, its origin is in the way WordPress sanitize the database entries at low level of the WP core. While Mixcloud allows accents and special characters, WP doesn’t, and they are encoded. When they are encoded, those URLs can’t be loaded from the API, and doesn’t work.
We spent tons of hours looking for a workaround but we never found it. Unfortunately that URL with accent structure has been a pain for many french users, really the WP sanitarization system is a big issue in this case, but there is totally no solution. For those podcasts you will need to add them manually.
i was thinking about one other solution which seems to be very interesting using djpod well known podcast portal…this website seems to offer much more fonctionnality such download podcast as mp3 , playlist and synchro with itunes….
as far as featured image is concerned i made many try this night with your native code and the url you get from mixcloud api is good and open the large image when we open it in the brownser but the issue seems to come from set_featuredimage_by_url($picture,$post_id).. but i haven’t found where is this function in your theme…
despite of your help with the player background image, i don’t know where to add code in the theme to change the layout of the player automatically for all podcast imported from mixcloud…...
last thing that i can suggest you for the podcast carrousel in the modular page is to have a button which add url with ‘see more” linked to the archive main podcast page…because when we set for exemple 12 or more to show, the list scroll is too long on mobile or tablette layout
i think i will try to add it in your code in child theme
thx for all !!
Good point, we can add it, but to do that I need you to please submit a formal request to the helpdesk forum so it will be recorded and enqueued. Thanks!
PS specify in the request that the idea was already approved by Igor in the themeforest forum with elixirlab
Hi, Is it possible that in the artist under “music” only the releases are listed and not all mixes?
Has it always been like this? I can not remember that, unfortunately?
If that is not possible otherwise, it would certainly be better if at least the corresponding mix would stand next to it.
At the moment you see (if there are 4 mixes, for example) 4x the same release title.
Hello Chris and thanks for contacting us, in the Vice theme there have never been the artist’s podcasts, I’m sorry.
Hi, unfortunately you did not understand me correctly.
I did not mean podcasts, but music versions of the release:
Sorry for the misunderstanding. Are they in separate releases?
he he no problem
Of course, they are separate releases:
That all mixes are displayed in the overview is already irritating.
Especially when they all have the same name.
It would be cool if you can see only 1 Release.
What do you think?
Thanks for the clarification, I asked just to be sure, ok then I have to check in the code but I thing it is because of reduplication process.
Will check asap but I need to ask you a bit of patience please.
hello, where i could change the copyright date please?
Hello! appearance > customize > footer
Hi there great theme. Was hoping to upload the demo content for a base to start off with but was unable to locate the xml file in my downloaded zip.
read the updated documentation was able to get the demo content up and going
Good, thanks for the update, please for a faster reply make use of our helpdesk for your next requests
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