CrunchPress

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32 comments found.

I would like to purchase this theme, Before i have a query. Is is possible to add video from youtube instead of others player that you have?

Hi there,

Yes, it is possible you just need to add the link of video which you want to display.

Best Regards.

Hello I just purhased your theme but for some reason no matter what I try the elements of video listing and video go do not work they do not display any posts at all please help

ok thank you I just did

You are welcome.

I’m still waiting for my refund.

I’ll like to know if just anyone can upload content to the site or only registered users (in case I install the registration/membership plugin). And do the uploaded content by users await an admin approval before they are made public on the site?

Greetings!

Thanks for your interest in our product. Yes, you can control who uploads the content to the website (your users) and content can be set to moderation, once it is uploaded and admin or editor can approve the content first.

Once you have purchased the product, please open a ticket at http://crunchpress.com/support

We would love to help you.

Best Regards.

Hello, I just purchased the theme and can’t find the demo/dummy content

JohnAilya

JohnAilya Author Team

Hi,

You can find the dummy content importer inside the Dashboard > Options Panel. You can also find dummy xml file inside the theme, Theme > Framework > Extensions > Importer.

In case of any problem you can contact our support at http://crunchpress.com/support

Thanks.

Do this theme have multilingual support?

Greetings!

Yes, the theme supports multi lingual setup using WPML.

Thank you.

Hi There! I’m very interested in buying this theme, but I’ve a question. I’ll need put some Adsense Ads in my blog. Can I choose the places for my ads in Widgets?

Hi there, Thank you for your interest in our product.

Yes, you can certainly do that.

Best Regards.

I’m about to buy this theme, first I want to make sure that you can upload videos from youtube, the option to categorize them and filter them

Hi there,

Thank you for your interest in our product,

Yes, this specific functionality is available in our theme. You can use the youtube videos.

Best Regards.

DO NOT BUY THIS THEME IT DOES NOT WORK! YOU WILL NOT GET A REFUND. IT WILL TAKE 24 BEFORE YOU GET A TICKET RESPONSE. JUST GO BUY A DIFFERENT VIDEO TUBE THEME

Hi there,

We like to provide support to all of our customers. If you have a ticket ID, then kindly share it here so I can escalate your ticket.

Best Regards.

hey I just purchased this wordpress theme and tried to install but giving this error “The package could not be installed. The theme is missing the style.css stylesheet.Theme installation failed.”..... I want my money back….. or solve this issue

Hi there,

Thank you for purchasing this theme. All you have to do is to extract the package that you have downloaded. It also contains other files that is the reason why you are facing this problem. After extracting it, you will be able to find the theme folder inside the complete package. Only install that theme folder and you will be able to resolve the issue.

If you are unable to do so, then you can use our free one-time installation service by opening a support ticket at http://crunchpress.com/support

Best Regards.

I do not understand. Can not you install the theme on wordpress.com? I hired the top hosting that allows all features. I need you to solve my problem, or give me credit for another compatible topic.

Hi there,

The theme is not compatible with WordPress.com

Best Regards.

I had them return the hosting from wordpress.com to default, as you requested. Send the data to you. So far he has not done any action. I need to solve my problem. It is absurd to say that your theme does not work on the best wordpress hosting in the world. Tell me if you will solve my problem so I can make my decisions and seek my rights. Thank you

Hi there,

Can you please share the ticket ID so we can expedite it for you.

Best Regards.

That rectangular shape that your logo is in… can that shape be deleted so that there is no shape around the logo? Or can the color of the rectangle that is around the logo can be changed? Also the red background.. can that be changed?

Hi there,

Thank you for your interest in our product.

Yes, the logo can be changed according to your requirements.

Best Regards.

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