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I would like to purchase this theme, Before i have a query. Is is possible to add video from youtube instead of others player that you have?
Yes, it is possible you just need to add the link of video which you want to display.
Hello I just purhased your theme but for some reason no matter what I try the elements of video listing and video go do not work they do not display any posts at all please help
For this need to check your WordPress install. Can you please open a ticket at http://crunchpress.com/support with your site URL so our team can inspect it for any conflicts.
ok thank you I just did
You are welcome.
I’m still waiting for my refund.
I’ll like to know if just anyone can upload content to the site or only registered users (in case I install the registration/membership plugin). And do the uploaded content by users await an admin approval before they are made public on the site?
Thanks for your interest in our product.
Yes, you can control who uploads the content to the website (your users) and content can be set to moderation, once it is uploaded and admin or editor can approve the content first.
Once you have purchased the product, please open a ticket at http://crunchpress.com/support
We would love to help you.
Hello, I just purchased the theme and can’t find the demo/dummy content
You can find the dummy content importer inside the Dashboard > Options Panel.
You can also find dummy xml file inside the theme, Theme > Framework > Extensions > Importer.
In case of any problem you can contact our support at http://crunchpress.com/support
Do this theme have multilingual support?
Yes, the theme supports multi lingual setup using WPML.
Hi There! I’m very interested in buying this theme, but I’ve a question. I’ll need put some Adsense Ads in my blog. Can I choose the places for my ads in Widgets?
Thank you for your interest in our product.
Yes, you can certainly do that.
I’m about to buy this theme, first I want to make sure that you can upload videos from youtube, the option to categorize them and filter them
Thank you for your interest in our product,
Yes, this specific functionality is available in our theme. You can use the youtube videos.
DO NOT BUY THIS THEME IT DOES NOT WORK! YOU WILL NOT GET A REFUND. IT WILL TAKE 24 BEFORE YOU GET A TICKET RESPONSE. JUST GO BUY A DIFFERENT VIDEO TUBE THEME
We like to provide support to all of our customers. If you have a ticket ID, then kindly share it here so I can escalate your ticket.
hey I just purchased this wordpress theme and tried to install but giving this error “The package could not be installed. The theme is missing the style.css stylesheet.Theme installation failed.”..... I want my money back….. or solve this issue
Thank you for purchasing this theme. All you have to do is to extract the package that you have downloaded. It also contains other files that is the reason why you are facing this problem. After extracting it, you will be able to find the theme folder inside the complete package. Only install that theme folder and you will be able to resolve the issue.
If you are unable to do so, then you can use our free one-time installation service by opening a support ticket at http://crunchpress.com/support
I do not understand. Can not you install the theme on wordpress.com? I hired the top hosting that allows all features. I need you to solve my problem, or give me credit for another compatible topic.
The theme is not compatible with WordPress.com
I had them return the hosting from wordpress.com to default, as you requested. Send the data to you. So far he has not done any action. I need to solve my problem. It is absurd to say that your theme does not work on the best wordpress hosting in the world. Tell me if you will solve my problem so I can make my decisions and seek my rights. Thank you
Can you please share the ticket ID so we can expedite it for you.
That rectangular shape that your logo is in… can that shape be deleted so that there is no shape around the logo? Or can the color of the rectangle that is around the logo can be changed? Also the red background.. can that be changed?
Thank you for your interest in our product.
Yes, the logo can be changed according to your requirements.
Today’s Best Video on your theme, cant using youtube url. Title video name not showing.
We have a dedicated support and you can open a support ticket at our support forum by visiting http://crunchpress.com/support
Our technical support representative will help you resolve the issues that you are facing.
Some Issue I have solved now.. Thank you for your help..
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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