orange-themes

orange-themes supports this item

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193 comments found.

I am not able to download. It fails abruptly. I am trying since yesterday.

Hi!

Please contact envato support about this issue here https://help.market.envato.com/hc/en-us/requests/new .

Can people upload their videos?

Hi!

Only via backend and only who have editor rights.

Featured image when viewed on mobile is not responsive on single post view. The featured image which I use as the header image for the post is far too big? How can you fix this?

Great, thanks. That sorted out the problem.

How do you change the body text font size?

By adding these css lines in any custom css plugin, it should do that trick

body p { font-size:15x; }
ahmad80

ahmad80 Purchased

I have installed (admin account) your Theme, activated but when is am tryng to import (demo data) videomag.wordpress.2014-05-09.xml, i get this msg “( ! ) Fatal error: Maximum execution time of 60 seconds exceeded in C:\wamp64\www\wordpress\wp-includes\Requests\Transport\cURL.php on line 462 ” call_user_func:{C:\wamp64\www\wordpress\wp-admin\admin.php:308} ( )

ahmad80

ahmad80 Purchased

waiting for your reply

Hi!

As there are some really large files that come with the xml and seems like you try to download the media files too, then the maximum execution time needs to be increased depending on your server internet download speed.

Is because in the demo there are 3 large videos.

What are these tags/ID’s for this theme? I’m struggling to find them. - Content Container - Post Title - Post Navigation - Comments Container

Hi!

You can easy disable it via theme management panel in general -> blog just disable this option http://i.imgur.com/CnTAfz4.png

That is different to ‘Related Posts’ Under Settings > Reading it shows info about Related Posts… But there is no way to disable. Similar Posts setting is set to HIDE on mine.

In that case this could come from a plugin not a theme.

Tizzy1

Tizzy1 Purchased

I have imported your XML file but your documentation gives no answer as to how to edit the items in the homepage slider. How is this done?

Tizzy1

Tizzy1 Purchased

I added one of your Latest News Block to the homepage and it deleted the slider. Now I need the video slider back.

Hi!

You can enable the slider by editing your homepage, the homepage needs to be attached to the drag&drop builder template, in that case you will see slider options http://i.imgur.com/rCK8mV3.png here you can enable it and select the wanted categories, to show all category posts just leave the category field off, after that edit a post and in the options mark it as a main slider post http://i.imgur.com/VTp7k5a.png

How do I insert ad code below the blog post but above related articles?

For this I would suggest this plugin https://wordpress.org/plugins/quick-adsense-reloaded/ it allows you you add the ad code anywhere you want in the single post.

How do I insert ad code below the blog post but above related articles?

Maybe you have some private posts on the page and as you are logged in in desktop you see them? Because we see the same posts on both devices as you on mobile and on desktop http://i.imgur.com/wyXbYwV.png

Please make a support ticket here https://www.orange-themes.com/support/ add also wp-admin access details sop we could have closer look.

I’m using W3 Total Cache plugin, would this cause a problem.

Could be. Try to flush the cache.

hello, i try put external feature image but i can’t, How i can use external thumbnails with this theme?

Sorry, but your support license has expired, you can renew it in the item page, otherwise we are not allowed to support you.

Right now all I can suggest is to disable all plugins to see if that helps. The featured images should work fine.

i can not add embeded youtube video on my theme header,,,,like demo…plz help me….

Is any body there?????????

Can you please add a direct link? Please close the theme iframe and then you will get the direct link to the page.

Do you mean the single post video? http://videomag.orange-themes.com/universal/

meffoos

meffoos Purchased

I love the theme and bought it a few months ago. How do I remove the “search” icon from the menu?

Hi!

Sorry but your support license has expired, you can renew it in the item page, otherwise we are not allowed to support you.

Hi.

I submit you a ticket to the technical support because I can’t upload the demo content like the demo of Themeforest.

Nobody has replied me, please could you answer me and configure the web with the demo content like the demo of themeforest please?.

Regards¡.

Hi!

All support tickets should be answered by now.

Hi again.

How much is the time to get response from the tecnhical support?. I’ve sent a ticket more than 24 hours ago but I’ve had no response yet, What’s the problem?

I asked two days ago to install the demo content but today I continue without a clear reponse in the ticket I sent.

I only need to install the demo content like in the Themeofrest demo (http://demo.orange-themes.com/?theme=7712718). I don’t why the theme comes without its demo content xml.

Regards.

Hi!

The response time is ~24hours, at the moment your ticket should be answered.

febrow

febrow Purchased

Is there anyone? I have written to you 3 times through the contact form and I still have no answer !!!

Hi!

You should receive a automated answer that the support via email is discounted. Please create a support ticket here: https://www.orange-themes.com/support/

febrow

febrow Purchased

ok, than you

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