Reviews for VideoPro - Video WordPress Theme

Reviews for VideoPro - Video WordPress Theme

Cart 5,318 sales
Well Documented

237 Reviews

I made the mistake of not taking the time to read people's comments and opinions. Otherwise I would never have bought this theme. The problem I encountered is one that other people have encountered before me, they have described it well here in the comments and reviews! I couldn't even upload this same, getting an error message! I tried other themes after that, just to test and I didn't have any problem.
Plus you have to have a "ticket" to see their tutorials!!! They told me afterwards that it was a "mistake" and that they have corrected it. I was already displeased and gave up the idea of using their theme. Money lost

for Feature Availability

Most of the plugins needed don't exist anymore and the ones that you can get are super expensive. Gutted.

for Feature Availability

Does not work as advertised. Poor customer support also rude and unprofessional people not willing to even hear the issues with the plugin. Plugin key did not work and when reaching out they were rude and pretended to not understand me stating something simple like the plugin key does not work.

The theme has too many bugs, looks beautiful but always crashes on small tasks. I so much regret buying this theme

for Bugs

Do not buy if you want to avoid a headach and gray hair. I have had (3) different developers instal this theme besides me, and still problems. If you pay the author they will install no problems, but no one else...

for Other

at this point the whole theme is unusable. obviously since more than a year WPBakery Page Builder is not usable and the theme crashes without this plugin.

for Code Quality

1. Membership Plugin doesn't work. They asked me to use other paid plugins, even those other plugins are not working properly with the theme.
2. Sample data download takes so long its unbearable.
3. There are so many bugs that you get stuck every now and then.
4. The site becomes very slow.
5. Even though the design is very good, its inconsistently responsive, quite often elements break the design.
6. I would suggest avoid buying this theme until it becomes better, and comes with all the claimed functionality. Ask for a demo and only buy if they assure you assistance in installation and setup, coz you will never be able to set it up on your own properly coz the theme is heavily buggy

for Other

Avoid. They will take your money, do not engage and refuse all legitimate requests for refunds. I hope they enjoy the $29.38 as Cactus Themes obviously need the money more than I do!

for Customer Support

Another theme that I can't get support for and I just paid, downloaded it about an hour ago. Link Expired! Go figure... Now lets see if I can get my money back and find another theme that I can use...

for Customer Support

Had to buy this twice to get the download. Still haven't received my refund for the first purchase.

Item ID:
16677956

Item Purchase Code:
1d4ad883-7854-4c71-a234-e1af33597748

Purchase Date:
2020-12-30 20:06:29 UTC

Tons of runaround. They get my money twice but never again after this.

Author response

Hi,

Sorry, for the download product issue, please contact to Envato instead. We do not handle that process.

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