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I have a problem with the header, when i try to add an element it stucks and the circle keeps running and running
For any questions you have related to the theme options, functionality please submit a ticket on our help desk: http://help.touchsize.com
Hi. I have presale questions:
1. Your theme can use with Facebook video links? If yes, how to put these links into post: video links or Facebook iframe?
2. Can I use ads (like Adsense) in homepage, posts… and how can I insert ads codes?
1. We had a few clients using Facebook as a video source, though we never tried it. You can request a test-drive and try different options.
2. Yes, you can add banner codes in different areas of the theme. We included some ad areas plus the ones you can add through the drag and drop builder.
why ist in Adminarea no Button for Upload your files here??
Not sure what you mean there with your message. Can you please provide more details on this?
Pre-purchase questions: Can I use this theme for the primary domain name (mydomain.com) and subdomains of the primary domain? (sub1.mydomain.com, sub2.mydomain.com, sub3.mydomain.com ….)
Yes, you can use it as long as this is the same project.
Does this include a importer of your videos from other platforms such as for example youtube and vimeo etc?
The theme does not have a video importer directly in the theme code but our client used different plugins to achieve the import functionality when needed. You could use the theme with an additional plugin if you want to do imports.
Alright, thank you for your kind answer.
Just one additional question:
Does your theme by the way play nicely with BuddyPress,(Activated Network wide)? Whereas your theme would be on another sub-site than the BP social site.
For working with BuddyPress I would recommend getting our latest video theme – goWatch: http://demo3.touchsize.com/view/?theme=gowatch It works with our latest framework and has BuddyPress compatibility.
Ok thank you very much!
Questions before buying: 1. Can the theme use the embed code from https://www.jwplayer.com/? 2. Can the theme use videos saved on my server? 3. Can I use this topic in the main domain (domain.com) and subdomain (sub.domain.com)?
1. Yes, you could use an embed code.
2. Yes, the theme can use MP4 uploads.
3. Yes, you can use it.
I would recommend to check out our latest video theme as well, it comes with more functions: http://demo3.touchsize.com/gowatch-presentation/
Dear VideoTouch team,
when I’m editing a page with the Layout Builder there is a grey overlay and I cannot edit anything. Is there a genereal problem or what kind of issue could it be?
First of all – update the theme to the latest version. If that does not help, please submit a ticket on our help desk and our support staff will assist: http://help.touchsize.com/
Is the downloadable version in my overview of themeforest the latest version? I have 1.8.6 and need 1.8.7 I guess
You have access to free lifetime updates, so simply download and install the latest version you have available in the “My Downloads” section.
Ok, but I activated the “Update your Theme from the WordPress Dashboard” function but there is no update service. Is that right?
Depending on the version you have update notifications might not work as Envato killed the API a couple of months ago.
I don’t know why but since 1 week, impossible to modify the content builder of my home page. I desactivated all plug-in but no change. If i change something (cartegory or title for exemple) impossible to save the modification My website https://www.makrelaj.fr/
Please submit a ticket on our help desk and the support staff will assist: http://help.touchsize.com
pre sale question please : hello i would to buy the amazing theme i have urgent question does it support history feature as ; watched video , searched video , liked or disliked videos , watch later and create play list? in member profile if not any plugin can help?
We do not store any data about what users are visiting and the user view and playback history as this is mostly using embed videos. It is a platform for showcase, what you are looking for is a plugin which would provide that functionality.
Urgent: carousel wordpress error Uncaught TypeError: Cannot read property ‘offsetWidth’ of undefined. The page freeze and nothing help! How can this be fixed
Please use the help desk for any questions: http://help.touchsize.com/
Actually the theme is very beautiful and have many significant elements/features. But, I don’t understand despite of taking so much effort how the developer/team forget to give sticky video option. Only this point have diverted my mind to purchase another theme which have the sticky video option. But honestly, I love the theme, if you guys are not much worried about sticky video option … then go for this theme. Thank you.
If you need that specific option – try to check out goWatch, our other video theme which does have that feature: http://demo3.touchsize.com/gowatch-presentation/
is this option in this same theme?
there also I did not find sticky video option …
goWatch does have the option with the sticky-on-scroll video.
Hi, i’m not able to login or register in front end view. Clicking on them, nothing happens. Can you help me?
Hi there, i am looking for a very simple theme, it only needs to do two things:
1. accept a submission of video URL (tiktok video link from the app) and automatically generate the embedded code from it so that the video appear in the gallery. Same thing that you are able to do with youtube and vimeo.
2. video should play within the frame, without opening up an additional page.
3. on desktop must autoplay each video whenever the mouse is over that specific video, and on mobile must autoplay when the video is visible on the screen.
4. must have the infinite scrolling
5. videos should not be uploaded on the site, but just played remotely.
6. the size of the card where the video will be embedded should be customizable by admin.
Can your theme do all the above?
1. The theme is compatible with oEmbed sources. Not sure TikTok works at the moment.
2. The theme works with a Home->Video page option only.
4. Yes, the theme does have infinite scrolling as an option.
5. You can embed videos from sources with iFrames or oEmbeds.
6. The website is responsive and the cards and sizes adapt to the screen size and container.
Videotouch is updated to the Latest Version 1.8.8 on 10th of march.
My question is which fixes are made in this update?
I would like to know where can i read this?
You can find the description for the updates at the bottom of the item description.
Thank you . I was looking before on the same location but i saw the previous updated version. I think one of you have updated the description. Thank you very much. Very satisfied with the videotouch.
Yeah, we updated it lately. Glad to hear you are happy with our product! Have a great day!
Hi, a couple of questions, I always wanted to make or have a video website to upload short videos (amv) like youtube, in which everyone can create a free account and upload self-hosted videos, this site is capable of that? , wich qualities can be uploaded size etc,thz!
And also I just saw ur theme “gowatch” I really liked , could be used for the things I describe?
Yes, both themes can do that, they are both very good products for creating community websites. goWatch is a newer theme and probably more advanced than VideoTouch but in the end it’s up to you which one you like best.
1. Is it be possible for the various users who have profiles on the
site to be able to connect to each other? ie: send messages, images etc to each other?
The profiles are available but for the connecting (messages, images) you would need an additional plugin like BuddyPress. The themes does not offer that functionality.
Great! Thank you
You’re welcome. Have a great day!
Hello, is there any option to configure video in the square format 1:1?
You can basically use any type of embeds, there are no limitations to this.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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