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Hello I bought this theme but it is not usable. A required plugin is not usable due to security concerns and as soon as the theme is activated PHP Notice: Trying to access array offset on value of type null in C:\inetpub\wwroot\media\wp-content\themes\videotube\includes\class-author.php on line 72
tried with PHP7.4 with PHP8.0 all other themes are running the new WP version is used. I ask for a refund.
Thanks for letting me know about the issue and my apologies to hear about that, you might be interested in my latest video streaming theme: #StreamTube
Hi. Are you affiliated with these guys? Worldpressit.com ? They sell your theme and claim to provide updates. I bought the theme before seeing it here. Please see emails thread below. You might want to take action here.
Their support email to me.
Hi there, we are not the theme authors. If the theme authors used a non supported plugin on their latest versions, then that’s how it comes.
We can exchange it for you with a different item of your choice.
On Fri, Feb 3, 2023 at 1:40 PM Ben Swanepoel – AI DIGITAL wrote:
The theme does not function right.
It requires video thumbnails plugin to work, but the plugin is no longer supported.
Can I request a refund? Thank you.
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Hope you are enjoying the VideoTube – A Responsive Video WordPress Theme! If there is anything you need help with just let us know (You can contact us here or reply to this email, and we’ll get back to you ASAP).
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Thanks for letting me know, I’m the theme owner, NO, they stole my theme.
Hi, we are ‘legit’ and it makes absolutely no sense to ‘escalate’ this with themeforest or the authors (you are the one that decided to buy from a third party GPL site for $4 and avoid purchasing from the authors for full price when reading exactly and precisely what is included on the product page, your threats do not make sense).
However, I can see that you aren’t willing to see reason (nor appreciate my suggestion to send you a replacement entirely for free even though you made the decision to buy that particular theme with that particular version, something we usually do not offer). So I will process your refund, good luck with other vendors and your projects.
On Fri, Feb 3, 2023 at 1:58 PM Ben Swanepoel – AI DIGITAL wrote:
Are you guys even legit? I will escalate this with Themeforest and the theme author. Thanks for the scam.
When installing the theme, I get this error when enabling the required plugin “Video Thumbnails”:
Something went wrong with the plugin API.
Plugin can not be installed and theme doesn’t work properly.
My apologies to hear about that, you can download the plugin here instead.
Don’t hesitate to let me know if you have further questions.
I have downloaded it, installed it, set Video Thumbnails Options -> Post Types to video and tried it. Video thumbnails are not generating (I have tried YouTube video). Am I doing something wrong?
Got it, I needed to set “video_url” in Custom Field.
I’m glad to know you found that
Hello, the redux plugin with your plugin bundle now causes the videos to break. The videos worked okay prior to the updated redux plugin a week ago. I uninstalled the redux plugin and the videos work again but the theme options like changing the logo, etc… are no longer available.
My live demo is working fine with the WP latest version and all plugins are up to date including Redux
how to remove the pagination on the home page and replace with ajax load more
Is the theme compatible with Buddypress?
Unfortunately, buddyPress is not ready yet.
Thanks for being interested in the theme.
Hello. Are there plans to make the theme Buddypress compatible? If so, can you give me a date? Thank you
Hello, unfortunately, I don’t have any plan for BuddyPress compatibility.
I write for the 2nd time. I cannot translate “Log in” button in the menu, also “Username”, “Password” in the widget in the right column. I use Loco Translate. No matter what source I choose (custom, author, etc.), the website uses the words in English.
I’m not sure I received your question before, I have updated the theme and the Videotube Core plugin, the language POT file is fixed.
After updating the theme, you can navigate to Appearance > Install Plugins and update the Videotube Core plugin (1.3.5), also, you may update the WPbakery (6.9.0) plugin as you wish.
I hope it works.
Hello, I got the skin installed unable to upload any files it’s stuck on 1% even when I used media via WordPress, it works please advise on fix thanks
can upload unto 100mb that all in backed I can upload 1gb
Honestly, VideoTube hasn’t been designed for uploading the big file size, you might be interested in StreamTube, my latest Video Streaming theme, StreamTube comes with many robust and flexible features, if you want to switch to the StreamTube theme, feel free to open a refund request here for VideoTube theme.
Thanks for being interested in my themes.
We are using your theme to host videos and articles from multiple authors. On the author page (and others) we want to show a mixed media of both videos and article posts from the same category/author, etc. When I tried to put in the post code into the existing author.php, it only shows the videos and links to videos. No regular article posts are there.
is there a way to have both regular posts and video posts on the same author or category page?
Regular Post and Video are separated, we can only show these post types on the author page, not the category page.
You may add the categories of regular post type to menu as you might know https://nimb.ws/R6NjCe
To show a mixed post from the author page, firstly, I suggest that you activate the child theme (videotube-child.zip) which is included in the All files and Documentation package, then, put this code snippet at the end of wp-content/themes/videotube-child/functions.php file.
Hi, how long ago was the last update for this theme and are you planning to release a new update anytime soon?
Thanks for being interested in the theme, maybe in the future.
If you are looking for a video theme with the most powerful features, you might be interested in my latest theme: StreamTube
How to add Fake Player function to iframe ?
or add a previous click before watching the video
Using iframe in videotube I got Google Complaint ADS (I only use iframe with 1 popup embedded)
Hi! I’m trying to translate VideoTube Core plugin. I use Loco Translate. No matter what location I use for the translation files (system, author or custom) – the plugin shows only the English words.
Hello! Tell me how to install demo data I can not find?
Please read https://videotube.marstheme.com/documentation/#import-content
Thanks for your purchase, I hope that helps.
we need an endpoint connection to the videos for our new app.
Unfortunately, I can’t find one at https://medentis-akademie.de/wp-json.
Unfortunately, such an endpoint is not ready, I’m afraid you would need to hire a freelancer for that.
Pre-sale Question: Can I upload videos from mobile device iPhone and/or Android, or can I add other file formats e.g .mov??
During a hosting migration, it seems my header (search and navigation) code may have been corrupted. For example, on mobile, the navigation bar does not work at all. My website is www.justthegays.com. Do you happen to have an easy fix for this without having to reinstall the entire theme/losing all my data? Any help would be greatly appreciated!
It seems the theme is broken, did you modify something?
If you didn’t modify any files of the theme, you can re-download the theme from your Downloads page and just update/override it https://nimb.ws/Kf5rFj
Is there a way to stop the page from scrolling to the top after hitting the “Turn Off Light” button?
I would like it to scroll to the top of the video instead of the top of the page.
Thanks. I appreciate any help.
It does not scroll to the top after hitting the button , you can check the live demo https://videotube.marstheme.com/video/katy-perry-roar/
Please view any video at firstcontactfilmfestival DOT com and activate the Turn Off Light feature. It scrolls the page to the top.
Thanx for the reply.
Please help me exchange my videotube to streamtube however if not possible a refund is also ok.
My email is email@example.com.
I appreciate your kind assistance.
You can open a refund request here, I’m not able to exchange the license for you, please let me know here if you have any pre-sale questions.
Page name https://videos.tradingview.co.za
I purchased the product videotube, my email is firstname.lastname@example.org.
I am creating a page where users will upload videos but i am failing, i have installed the theme, but do not see the page where users can upload videos.
May you please help me with this.
I appreciate your help in advance.
I suggest that you read the documentation, it may save you a lot of time.
Honestly, VideoTube is a video blog theme, it hasn’t been designed for multiple authors with their own dashboard, it has a simple upload page as you have seen.
You may check out StreamTube, our latest video WordPress theme, we have added a lot of powerful features to the theme, if you like StreamTube, We are happy to give you a refund for VideoTube, please note that we don’t refer you to purchase StreamTube, if you need a video platform with multiple authors, StreamTube is suitable for you.
Don’t hesitate to let us know if you have any questions.
I want to create a category and subcategories page on my site. I want the category titles as looks, not the videos in that category. Is it possible? I enter the content as videos, not post.
sorry for my bad i have 50+ video categories and i just want to make a page. This page show video categories name and photos if user click it and then it goes related categories videos. i try to make it alt-categories and normal categories is it possible ?
Unfortunately, such a template is not available, also the Video Category taxonomy does not support featured images yet.
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