phpface

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3738 comments found.

mehow80

mehow80 Purchased

why VIDEO post don’t have a available custom field function via / post / edit?

Hi,

Did you ask about the video embed and upload fields? if so, please make sure that you activated all required plugins at Appearance->Install Plugins page, it must work.

And make sure your WordPress and all activated plugins are up to date.

I hope this helps.

mehow80

mehow80 Purchased

I ask about admin panel edit post from video taxonomy – is a missing custom field option – even if you check on the top of the page. and plugins don’t have nothing to this!

Hi,

My apologies but I’m not sure I fully understand the question, if possible, share me a screenshot about that, I will have a look into that.

Thanks.

m-unger

m-unger Purchased

Hi, I want my site to be exactly as your demo.

I couldn’t do it, What I did was: 1) Activate the template 2) Installed & activated all the plugins 3) Imported the videotube.xml, but then I got an error:

ERR_INCOMPLETE_CHUNKED_ENCODING

and it seems like the data was partially imported – some images, but no video, and empty pages

What can I do?

Also, how can I import the widgets?

10X

Hi,

My apologies for late reply, could you re-import content again? if no luck and possible, just share your website url and the wp-admin credentials via this form, I will install the theme for free, then you could adjust something as you wish.

Thanks.

jon66

jon66 Purchased

Hello, Is it possible to add infinite scroll in categories ?

Hi jon, unfortunately that’s currently unavailable.

Thanks for your understanding.

Hi I want to buy the Theme, wanted to ask if the demo pages are editable with visual composer? like adding, deleting, changing. Thanks!

Hi there,

The front page built by widgets, called widgetizer.

Another pages under “Home” dropdown built by Visual Composer.

The rest pages are static page.

Let me know if you have further questions.

Thanks for your interest.

Hi, thanks. So can i edit all pages under “home” with visual composer? and add new pages with visual? thanks

Hi,

Sure, you can edit these pages by VC except these two infinite scroll pages,

Keep in mind that you could always create new pages by VC if you wish.

Thanks for your interest.

Hi, how do i import the demo pages in wordpress? i installed the theme and plugins

Hi,

In order to import demo content, you should import the videotube.xml file in XML folder, please read the “IMPORT DEMO DATA” section in documentation for that, it has all things you need.

The XML folder can be found in the “All files and documentation” zipped file.

Don’t hesitate to let me know here if you have any further questions.

Thanks for your purchase.

mgkim

mgkim Purchased

Hello,

I’m trying to change the fonts from Lato to Proxima Nova for the headers and Source Sans Pro for the body text. So far, I’ve been able to change everything to what I wanted through the Typekit Font plugin and playing around with the CSS rules, but I’m having trouble with changing the title of the sidebar widgets and the titles of the footer meta section (in the screenshots, it’s the “Categories” and “About”). Do you know what the problem is?

http://imgur.com/mT2fRVK http://imgur.com/htkAfkC

Hi mgkim,

Firstly, make sure that you have configured the “Video Thumbnails” plugin as detailed in documentation:

Step 1 Go to Settings > Video Thumbnails

Step 2 Click on Video in Post Type section

Step 3 Enter video_url in the “Custom Field (optional)” field.

Step 4 Your settings should now look like this, remember to save your changes.

Youtube and Vimeo video thumbnails must work fine, but unfortunately the slideshare is unsupported.

I hope this helps.

mgkim

mgkim Purchased

The screenshot you sent us is exactly how it is set up, but it’s still not working.

That’s strange, if possible, just share your website url and the wp-admin credentials via this form, I will have a look into that shortly.

Thanks.

kengyk

kengyk Purchased

When I turn on or off any plugin in my wordpress seem like theme options not work anymore http://prntscr.com/g8634e and in custom template can’t click on save http://prntscr.com/g863sg seem like save button not working anymore so seem like template are block so what I have to do ? then I have to rollback for that but if I turn on / off any plugin gonna happend again so please check on it what happend

Thanks

kengyk

kengyk Purchased

Ok I did

kengyk

kengyk Purchased

nvm I fix it just removed all plugin and install again so it’s fixed now

I’m glad you found that.

Let me know if you have further questions.

Thanks.

Hello PHPFace,

Couple questions:

1. Is there a way to turn off “required” for the video upload link? For instance, most individuals submit videos via phone. I would love to capitalize off this.

2. Is there a way to upload a “video file” from my phone without using a “video link?” (Similar to question “1”)

3. If an individual uploads a video via cellular phone, do you have built in MP4 or any other video format for this theme? I would like to have my own player instead of using Youtube.

Hi,

1 and 2: You can choose what kind of video type at Theme Options->Submit Form->Video Type field.

3. This is a simple question but it’s very complex, I replied to the same question here https://themeforest.net/comments/16898052

Let me know if you have further questions.

I hope this helps.

Thank you PHPFace! Your description on how to add a video file option was accurate and easy to follow. Perfect!

Now, is there a way to eliminate/turn off the “submit an image” with the video link or file they submit?

That is hassle for most. For instance, if you want to submit a video from your mobile phone, it is an inconvenience to have to send an image with your video. People really just want to send their video.

Hi,

I’m glad that helped, I highly encourage you to update the theme to latest version, current version is 3.0.6, I improved the form a lot, the image isn’t mandatory in this version, user could upload their own image or just ignore the field, and so, you shouldn’t worry about that, however as always you could paste this css snippet to Theme Options->General->Custom CSS for hiding the image field if you wish:
form#mars-submit-video-form .video_thumbnail {
    display: none;
}
I hope this helps.

Hi can users submit videos to the site like youtube or do they need to be approved by an admin before they are seen on the site? Can visitors register and then create their own channel and upload content?

Hi there,

1. We have an option on the theme options panel, this allows you to set the video status to public or pending before appearing, this means you can manually approve the video or leave it public without review.

2. Visitors can register and upload videos as you have seen the live demo.

The user channel page is the author page (demo), each user only owns a channel page.

Don’t hesitate to let me know if you have any further questions.

Thanks for your interest.

Hi, can you tell me if flv player or flowplayer can be integrated in template videotube?

Hi,

Unfortunately that’s unavailable, you may try this plugin if you want to use the VIDEOJS player for streaming video file such as mp4 format.

I hope this helps.

Hi,

I am attempting to add additional fields to the video submission form. I was able to create the fields when I accessed the form in editor however when users complete the form, I would like the entries to show up in the post editor and right now they are not. The site address is www.connect1dawson.org

Hi,

You have to understand WP coding knowledge for that, in case of saving the submit data from the form, you should use the APIs such as update_post_meta and get_post_meta, these two APIs allow you to save and retrieve values from database.

Unfortunately this is customization work, it requires some modifications, so I’m afraid you would need to hire a freelancer for that, You should take a look at Envato Studio: http://studio.envato.com/ they have great and affordable freelancers.

Thanks for your understanding.

Helo, i have a problem. I dont see thumbnail i my site. What am i doing?

Hi,

My apologies for late reply, I guess that happens because no thumbnail images were found, you would need to manually upload the images or use this plugin if you have embedded videos from youtube or vimeo, if so, please read the “Video thumbnails” section in documentation for setting up this plugin.

Don’t hesitate to let me know if you have any further questions.

I hope this helps.

Thanks for your purchase.

Hi I know I don’t have anymoresupport but can you just help me for this because it’s first time i’m using this theme because I don’t had time to do , but can you please tell me why when I use my own uploaded video direvt link ino a post I just can see link for wideo not a player ? that is mean theme not supporting self uploaded videoes or I do somethink wrong ?

Is it support Ads Inside Video?

Hi there,

Unfortunately the preproll ads is unavailable.

Thanks for your interest.

Good morning I’ve faced with the problem when using “Submit” form. I discovered that it’s impossible to upload my own video made from iPhone. The error is following “Please upload a video instead. How can I use this form properly using cell phones?

And second question. How can I translate captions in the”Submit” form to another language.

Many thx, Roman

Hi Roman,

- That happens because the upload file format is unsupported or unplayable on browser, I guess you have tried to upload the .MOV format and if so, unfortunately this file format is unplayable on browser, this isn’t something we could solve, you should convert your file to mp4 format instead, read the same question on stackoverflow for more details.

- Here is tutorial for translating the theme.

I hope this helps.

Hello, every time I try to save a change in wordpress admin the message appears: There was a problem with your action. Please try again or reload the page. What should I do?

Hi there,

My apologies but please use the account that you purchased the theme on to write comments, otherwise I cannot verify your purchase.

My suggestion is to make sure your WP core and all active plugins are up to date.

Thanks for your understanding.

erojp

erojp Purchased

edit:

Problem solved, sorry

I’m glad you found that :) let me know if you have any further questions.

Thanks.

Hello, I bought your videotube theme and tried to install it. I activated the theme and it shut down my whole site and spit out this error:

is currently unable to handle this request.

HTTP ERROR 500

I checked your comment section for this error and you claimed upgrading php helped. I asked my webhost and they said php is fully upgraded to the latest version and they don’t know why the theme would spit out this error.

Hi there,

My apologies to know about that, that’s strange message, actually I have never seen that message before, I’m not sure what causing that trouble.

Can you access the site through FTP or Cpanel? if so, you could remove/rename the videotube folder at wp-content/themes/ directory

And enable the WP debugging log (tip), then activate the theme again and share me the log file content in /wp-content/debug.log, I will have a look into it shortly, this file should contain the details of errors.

Thanks for your patience.

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