634 comments found.
Hello Vidmov,
I’m reaching out because I need assistance with adding a home button to the mobile menu bar of my website. Could you kindly help me with this? If possible, it would be great if you could provide the necessary code and instructions on where to add it. Alternatively, if you could let me know the location of the phone bar menu, that would be helpful too.
Thank you, and I appreciate your support.
Hello,
For technical support, please create a ticket through the support tab.
Thanks!
They take times to answer even I buy extra support
Hello,
I see that your support period is still available and you don’t need to buy more at this time.
Maybe your ticket is in the queue and they will respond as soon as it’s their turn.
Thanks!
Hi Can i delete this Bar section that appear on phones
Hi,
If you need technical support please create a ticket through the support tab
Thanks!
How do I set only one thumbnail to post the video and the other to the player
Hello Sotnikam,
The featured image will also be the image displayed on the player. It currently doesn’t support separating the two.
Thanks!
Hello, I try to contact you but my emails are returned with “Mail delivery failed: returning message to sender” How can we contact you?
Hello,
Please check your email again, or use a common account such as Gmail. To make sure that all information is not omitted.
Or send our technical support directly to this email (including purchase code): support@beeteam368.com
Thanks!
Pre Purchase Question. i am very interested in buying the theme, But wanted to hear if its possible to change the default video player loading icon (The displayed logo when a video is loading)
Hello,
Unfortunately, VidMov doesn’t have that option!
If you need further advice, please contact our technical through the support tab: https://themeforest.net/item/vidmov-video-wordpress-theme/35542187/support
Thanks!
How can we set embedded players to always disable scrolling?
Hello,
Please create a ticket through the support tab.
This is our technical support area: https://themeforest.net/item/vidmov-video-wordpress-theme/35542187/support
Thanks!
How can the embedded video height on mobile devices be automatically adjusted?
Hi,
I want to upload a video as admin then assign it to a different channel/user. Is that possible?
How to set a user channel url – depending on user name? Currently it reads like mysite.com/channel/channel-id/2/
Hello,
Please visite WordPress Dashboard -> Theme Settings -> General Settings (tab) -> Use Username instead of ID (option)
Thanks!
Thanks, found it under Theme Settings – Channel Settings.
Is there an option to let people visit the original video link? How to make embedded video links from iframes clickable?
Hello,
The iframe is another website and you just embed those websites in one area of your website.
You may not change or interfere with those websites.
If you are referring to something else, please let us know in more detail about this question.
Thanks!
How can I add a link to the embedded video website?
Don’t really understand your question, but you can’t change the elements of another website.
Thanks!
How can we make source video links clickable? See image spacealpha.com/clickable-source-video-links.jpg ps. use translate.google.com
Hello,
VidMov’s player doesn’t allow clicking on Youtube iframes.
If you need assistance with this please create a ticket through the support tab: https://themeforest.net/item/vidmov-video-wordpress-theme/35542187/support
We do not provide technical support in the comment area. Here I can only answer basic questions.
For advanced technical support, you need to create a ticket through the support tab.
Thanks!
Hi, there. So the Theme My Login slugs do not work. The sign in structure works but not the slugs, such as the password resets slugs, log in/out slugs, and register slug. When you press the profile sign in in the top right on the website, it will allow you to login in if you already have an account, but not register. Please help 
And, by the way, the slugs redirect to a message that says: “There has been a critical error on this website.”
And how do I edit Theme My Login’s registration fields?
Never mind, I found out how to get it to work! Thanks!
Search on my website doesn’t search through Videos. It only searches for blog posts. How can I fix it to search videos instead?
Hello,
VidMov’s search box works not only for regular posts, it also searches for video, audio, playlist, series posts.
If you need to check for another issue, please create a ticket through the support tab or check the WordPress query-interfering plugins you are using.
Thanks!
Hi! Do I need Buddypress? Or can I just use ARMember? If someone signs up with a ARMember signup page, will they get the Buddypress-enabled features?
Hi,
Currently, VidMov does not support buddyPress so you don’t have to worry about it.
With Membership feature, you can refer here: https://vm-demo.beeteam368.net/documentation/#membership
Thanks!
Please consider to add user role option for upload / embedding. Currently all users can either upload or embed. Ideally user role a can upload, user role b can embed content, and user role c can upload and embed.
Hi,
I will forward this suggestion to VidMov development team.
Not sure about this option, because currently there are only roles for specific post types (audio, video, regular post)
Thanks!
Please add a feature to fetch x comments amount.
Hello,
Unfortunately, VidMov does not support fetching for that metric.
Thanks!
How can we disable the Most Liked Videos, reactions and views? See spacealpha.com/theme_trends.jpg
Hello,
Please go to widgets, find it in the main sidebar to set it up
Thanks!
Thanks!
Hi there! Hey, can I set a page that is to export videos from the playlist on Youtube? I want it to automatically fetch videos that will be on the playlist whenever it’s added there
Hello,
Please use this plugin: https://codecanyon.net/item/wordpress-automatic-plugin/1904470
If you need instructions on setting up custom fields, please create a ticket through the support tab!
Thanks!
HI,
what kind of blog post layouts come with the theme ie. elementor elements ?
for live streaming recording, where is it stored? can it be stored at bunny.net? automatically ?
thanks,
Hello,
1/ Blog Post Layouts:
A/ https://vm.beeteam368.net/layout-default/
B/ https://vm.beeteam368.net/layout-alyssa/
C/ https://vm.beeteam368.net/layout-leilani/
D/ https://vm.beeteam368.net/layout-lily/
E/ https://vm.beeteam368.net/layout-marguerite/
G/ https://vm.beeteam368.net/layout-rose/
J/ https://vm.beeteam368.net/layout-orchid/
2/ No, the recording will be stored on the WordPress Stream server. However, VidMov provides functionality so that you can save that recording to your server (and BunnyStream)
Thanks!
Thanks for blog layout links
They look like presets
1. Can these layouts be modified customized STYLING changes etc.
2. Does the theme front end youtube upload auto fetch YT video title, date, description, video thumbnails when a user put in the Youtube video URL ? and create the video post auto fill all the data fields??
Thanks,
Request: Trending page option to disable the bottom row with views and likes. That would be great.
Hello,
Unfortunately, VidMov does not support a specific option for trending pages, please disable it in Theme Options -> Blog Settings
Thanks!
How can we disable the Audio feature. I only want to support videos.
Hi,
This is a core feature of the theme, you cannot disable it!
If you need more advice you can contact our technical support.
Thanks!
