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When I add text to the slider images, the slider gets hung up. I tried enabling the text editor and that worked for about 5 minutes.
Hi, sorry i not clear with your issue. I not see any issue on your website. Have you managed to fix it?
Sorry for the inconvenience, but the date format in the mail is m / d / y to serve me in Italian format d / m / y.Come can I fix it?
Hi, to change date format you can edit file in folder ‘vierra/js/bootstrap-datepicker.js’ then look at line 26 below:
this.format = DPGlobal.parseFormat(options.format||this.element.data('date-format')||'mm/dd/yyyy');
You can change ‘mm/dd/yyyy’ to ‘mm/dd/yyyy’.
Once you done you can upload the file using ftp software or make zip from ‘Vierra’ folder then re-upload the theme.
we have a strange problem with this theme. Sometimes, pages change their template or menu sort page randomly, without a human action. How can it is possible?
Hi, sorry not clear with your issue. Can you explain more regarding your issue, maybe with screenshots?
I am not receiving emails from reserves. It’s URGENT. Thanks!
Hi, i thought you use a Gmail. A solution used by some people is to simply create a new email address firstname.lastname@example.org. If issue persist i would suggest to ask your hosting provider for permission to send php mail. Also try to check your spam folder.
Where have you seen that use a gmail account? I have the email email@example.com
How I can change it?
Hi, your hosting seems not support php mail, you can try to ask your hosting provider.
I can not get the Blog masonry style to work at all. I have the latest version of the theme 220.127.116.11
I created a page “News” selected the “blog masonry” template and “selected picture” for background. The background picture works fine but not the template. I have set settings>reading>posts page to “select” or undefined.
If I select the “news” page under settings>reading>posts all settings for the page should be controlled by the theme options but the theme options settings actually does nothing. I can’t get the background image to display or the sidebars.
So there still seems to be some bugs with the blog page.
Hi, thanks for your notice. I will release quick update for fixes this issue soon.
Hi I love the look of the theme.
Before I buy though I would like to know two things.
Instead of rooms I would like to change the url to read wines.
Can I add Woo Commerce with no problems?
Hi, it required modify source code. I currently not available for custom work, but i can guide which files to edit. Open file ‘vierra/designesia/de-theme-post-type.php’ then change all text ‘room’ with your new text then rename ‘single-room.php’ to ‘single-custom.php’. For WooCommerce I haven’t tried with this theme.
on the room page in english is some content that isn’t ok.
Room Facilites—> Room Facilities
Booking now—> Book now
Maybe you can fix it in the next update.
Hi, thanks for your notice! I will fix it on next update.
So I purchased the theme as promised… What I don´t get are three things:
1.) If I turn Autoslider off in theme options, it does autoslide anyway on my start page
2.) As qtranslate is not properly working with WordPress 3.9.1. I tried mqtranslate – works fine so far, but I don´t manage to get it to display only the flags instead of Flags and Langage name as a list
3.) How can I force the footer to be seen without scrolling and how do I get footer and header to be full width?
Hi, thanks for your purchasing! Please read below regarding your questions:
1) I will look for this issue.
2) Latest qTranslate (developer version) is work with this theme you can download here: http://downloads.wordpress.org/plugin/qtranslate.zip. For mqtranslate i will try to integrate this theme with it.
3) You can insert code below in custom css by navigate to Appearance > Theme Options > Color Settings > Custom CSS > insert code below:
For full width header:
For full width and static footer:
Change background value with same value that you set on theme options.
Thank you so much for your support. Sadly the qtranslate constantly deactivates itself “because it is not tested with my wordpress version (3.9.1) yet”
Used this code – everything is fine – except now there are now arrows shown any more…
(i unforced the footer now – not only because of the disappearance of the arrows but also because in case I do so, the design gets unusable on an iphone 4 (you only see header and footer and even can´t access the menu)
Hi, we don’t get the boxes in “Gallery” are show as in the original template, I mean, not horizontally aligned.
On our website, the rows of boxes is aligned horizontally.
The difference between the original template and ours, is that we only have one category of images.
Can you help us?
Hi, sorry i not clear with your issue. Can you send your website url so i can see your issue exactly.
Seems your theme not the latest version. Please download latest version for fixes gallery page as you can see on preview. If you have did some modification within theme source code, you can copy file name ‘page_gallery.php’ from latest theme.
next problem: I can’t get the rooms I add to accept any “featured image”. The additional images are working fine, no chance for the “featured image”.... what did I do wrong?
Hi, did you mean featured image not work? Can’t you upload image on there? What WP version did you use.
I do use WP 3.9.1 – and for new rooms as well as new pages (posts I did not test yet) I can do “choose image” for featured image again and again – I am even led to my medias. But whatever image I choose – it does not appear afterwards. For “Slider (Home)” it works, however…
works fine now… whyever…. my colleague and me got crazy yesterday
Hi there, I don’t have a ‘shortcode button’ on the page creator in wordpress. I have tried solving this issue by using tables in the pages but when you look at it on a mobile device it comes out of alignment.
Please can you tell me wordpress codes or help me resolve this case of a missing button?
Also what is the optimum width and height of a background image, mine seem to be coming up short.
Thank you very much.
Hi, for missing shortcode button issue has been fixed on latest theme version. You can login to your Envato account then go to download tab to re-download the theme. Then replace your current theme with the latest one.
For image size i suggest to use 1280×800 size of images as you see in preview.
Thank you so much for all your support… Love the theme!
Hi, on new update you must insert your full code of Google not just src value. For background issue on iPhone i will research for this issue.
The default rooms page is OK on Firefox as I changed, but it is with default colours on IE.
What should I do?
Hi, thanks for your notice. Just wait until i release fixes for it.
The trick for changing “Booking Now” link doesn’t work properly:
<a href="http://my-url.com" class="btn-custom"><i class="icon-calendar" /><span class="on"><?php echo __('Booking Now','Vierra'); ?></span></a>
It changes the form (font type, size, calendar icon) of Booking Now, as well as the footer (font type).
Do you have a better or different suggestion?
Also disabling seems not working either:
I thought it works, other customer has managed with same code. For hide booking now button just replace your code with below:
Hello, when I try to upload an Additional Image to my rooms page, nothing happens. It just stays blank. Can you please help me as soon as possible? I have to deliver the website.
Thank you in advance,
Hi, after select your additional image make sure to click “Update” button. If problem persist, try to deactivate any plugin you’ve install if there’s any. If the problem still exist please let me know.
The problem is still there, I have no plugins installed. Do you think that I would be such an idiot as to not click the update button? I am late for my delivery. Can you please come up with a solution?
Hi, please do not be angry I did not mean it. If you can allow me to see your admin page for further investigation. You can send message through my profile.
Ok, thank you. i am sorry, but I am already late for delivery. I am sending you the codes right now.
Hi, please check your email.
How can I extend the menu as shown on the image?
Hi, did you mean to make menu area larger? Yes it’s possible. You can have larger menu area by change it’s container name.
Navigate to Appearance > Editor > Header
I changed “col-md-3 logo-container” as 2 and “col-md-9 menu-container” as 10 on header.php, thank you so much.
I have recently purchased this theme and it is amazing. Only I have an issue Id like to mention:
After I read most of the similar comments and your replies to them I am still not able to make the slider work. I am able to set the featured image and it displays that along with the description I have put. But when I add more pictures through (Add Media), nothing works anymore.
I need to have both pictures and description in the middle of the slider. I have tried to remove any space or additional paragraph… Even when I delete the whole description, as soon as I add a picture (other than the featured image), slider doesnt display anything.
Please let me know how I can address this issue. Thanks.
Hi, thanks for your purchasing!
Sorry for some technically reasons, homepage slider wouldn’t work if there any complex html content. But if you want to keep using image try using code below:
<img src="my-image.jpg" />
Please use single quote mark ( ’ ). This comment section seems automatically replace it with double quote mark.
Thanks for quick reply, i just want to have a few images rotate in slider just like in demo. even if i remove all description text, the images do not rotate/display in slider. i jut see the loading wheel…
could you please let me know how i should have 3 or 4 images on the slider and have them rotate? because it doesnt wrk even without any text on description.
I appreciate your feedback,
Hi, if you can allow me to see your admin page for further investigation. You can send message through my profile.
I have sent you a private message with login information. Please let me know if you have received them.
Excuse me designesia, i need to have more than just one picture on the slider just like the demo. Now it only has the featured image. can you please login again and add any random few pics from my media and make the slider work like the demo? Id really appreciate. Thanks in advance.
What you need is make new slider item (Slider > Add New) then upload you image in Featured Image.
thanks a lot for the great support. I got that working now
I only have one more question about language. I only need to install french language on the site without any language switching option. So the site will only be in French. Could you please let me know how I can do it?
Thanks a lot in advance
Hi please read http://codex.wordpress.org/Installing_WordPress_in_Your_Language. Language code for french is fr_FR.
thanks a lot! really great support
Hi there, I am wondering how I change the brown colour on the homepage slider and on the rooms page where it has the link for the room detail. Also is there anyway to change it so when you click on the photo of the room it will link through to that room and not pop up with a photo.
Thank you very much!
To change slider text background color you can navigate to Appearance > Theme Options > Color Options > Slider Color. For the rooms page you can change it by change accent color on theme options. Please make sure you use latest theme version.
For image link to room details, it can be done by some modification.
I want to activate four languages…
what do I do?
What language plugin did you use, WPML or qTranslate?
Hi. I have used Polylang but I don’t know how to configure it.
Also, when I have done some changes, the logo and the colours changed for original…
Hi, sorry i have never try it before. I would suggest to use WPML or qTranslate for language plugin. Can you send your url? Did you mean theme options not save your settings?
Next question: Is there any way to change the order of the rooms on the room page?
Is it really correct that in French the “room” is translated as “salle”? AFAIK it is more “chambre” – so how can I change that?
and to get a possibility to have room categories in a menu would be great either…
You can use plugin for re-order, by this plugin you can drag n drop to order slider/post/room/gallery. Click here for the plugin http://wordpress.org/plugins/post-types-order/
You can find file language for French in folder Vierra/languages/fr_FR.po. You can edit this file using http://poedit.net/
Thank you for great support!
How do we translate footer area on Theme Options? I change the language and change the text but it changes in all languages.
Hi, i will try create function for translate text on footer. I will release new update once it done.
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