designesia

designesia supports this item

Supported

This author's response time can be up to 2 business days.

1166 comments found.

MainFox

MainFox Purchased

Hello, I installed the theme in my domain: cabañasanrafael.com.ar And the contact form does not work and the “RESERVE NOW” button does not work either.

I enter the captcha and it does nothing, it stays still.

Hi,

Can you try to deactivate all your plugin then try again to make sure what this issue related with any plugin or not.

MainFox

MainFox Purchased

It is still the same, neither the contact form nor the booking button works.

Hi, can you send me your website url, also If you can allow me to see your admin page for further investigation. Please send message through my profile.

Hello, before i decide to buy this theme, i want to ask some question: 1) I want add a list “Tour Offer” under and the same as “Our Room” on hompage. 2) “Tour Offer” have same functional like “Our Room”, and detail for tour have little difference. 3) can menu top show phone number and stick ontop when scoll up and down.

Can you answer me as soon as possible, Do i need your support to do that or any extra fee for these?

Hi,

When new update release?

Hi, can you answer me , when’s your new update release?

Hi,

Please wait, we will release an update at least by next two weeks.

Hi, I had purchased this theme long back, to be precise on 09 Sep 2014 but hasn’t used it ever. Now when i am trying to use it for one client the revolution slider is not working properly.

I am not able to import any of the free slider templates available. every time i try it gives me this message

“importing template slider settings and data…”

and nothing happens for hours.

Hi, if you can allow me to see your admin page for further investigation. You can send message through my profile.

Hi, I have sent you the temporary admin access details as you requested. Please check your email. I have sent it through your profile.

Hi, most of issues there was cause of server(PHP) setting of max_execution_time which is 30 seconds. Normally servers allow script to change this value and they respect this change as well. You can change value max_execution_time. Also you can ask your hosting provider to do it.

Hello, I’m using qtranslate-x and the language selector is missing in the menu. What can be done about it, please?

Thank you for help.

Hi,

You can create it from Appearance > Menus. Look at Custom Links then create new menu by insert menu name in Link Text field then insert #qtransLangSw?title=none in url field.

Thank you very much, appreciate it!

Good day. I have a problem with Importing demo data. When I try to import it, there is has an error. Error: Widget import data could not be read. Please try a different file/ What a problem could it be?

Hi,

Please try again, we have issue with server previously. All imported data is connect to our server. We have fix it, you can try again now.

Hi How can i setup multi language (English, Vietnamese) for website

Hi,

You can use this plugin to make multi-language website, you can download the plugin here

Thank, i did it Can i setup phone number on menu bar? can you help me?

Hi,

Please wait i will make it possible in latest theme update.

Hi! I bought your template – Vierra. It`s very cool theme. I have some questions about tuning this theme. I use friendly plugin for this theme - qTranslate to create multilanguage site. I need translate my logo. How can I do it? Thanks!

Hi,

Thanks for your purchase! :)
Sorry it currently not possible to translate logo. I will research for this.

Hi! I bought your template – Vierra. It`s very cool theme. I have some questions about tuning this theme. I use friendly plugin for this theme – qTranslate to create multilanguage site.

1. I create multilanguages site. How I can translate field like “Email Heading Text”, “Email Footer Text”, “Reservation Success Message” on reservation message, “Footer Text” on site? I tried to use this “[:uk]UK-text [:ru]RU-text” and this ”<-:-><-:->” methods – without success. Help me, please! 2. I need to translate name of month and days on calendar (data-picker). How I can make this? 3. I need to make monday first day of month. How can I make it? 4. I need to add surname and number of children fields to booking form. 5. I need translate my logo. 6. I have mistake after press button “BOOK NOW” – I get 2 messages of reservation and 2 letters on client email. How I can fix this problem? 7. On mobile version after press “Booking now” I move to top of page, and I need to scroll again to get booking form.

Help me, please!

Hi, I want to remove 1 item at “Our room” from 4 to 3 display room, and fit with width of layout, can you help me?

Hey, I didn’t receive any reply or update after send you admin log in

Sorry for delayed but you sent wrong website url on email. I have fix your website using latest version of this theme.

Oh, I didn’t notice, sorry. Thanks much, I checked, it working now

Hi! I bought your template – Vierra. It`s very cool theme. I have some questions about tuning this theme. I use friendly plugin for this theme – qTranslate to create multilanguage site.

1. I create multilanguages site. How I can translate field like “Email Heading Text”, “Email Footer Text”, “Reservation Success Message” on reservation message, “Footer Text” on site? I tried to use this “[:uk]UK-text [:ru]RU-text” and this ”<><:->” methods – without success. Help me, please! 2. I need to translate name of month and days on calendar (data-picker). How I can make this? 3. I need to make monday first day of month. How can I make it? 4. I need to add surname and number of children fields to booking form. 5. I need translate my logo. 6. I have mistake after press button “BOOK NOW” – I get 2 messages of reservation and 2 letters on client email. How I can fix this problem? 7. On mobile version after press “Booking now” I move to top of page, and I need to scroll again to get booking form.

Help me, please!

Hi,

Sorry we still works on update. Approximately for this month.

Hi! Can you help me with my questions now?

Hi,

Sorry for delayed. Update is available now. Please read below regarding your questions:
1) Now these fields are translatable. You can use format below to translate [:en]uk-text[:ru]ru-text
2) & 3) You can change languages for and make monday first day of month by modify file ‘js/bootstrap-datepicker.js’ . Look at line 372 – 376. You can directly change it.

               days: ["Sunday", "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday"],
               daysShort: ["Sun", "Mon", "Tue", "Wed", "Thu", "Fri", "Sat", "Sun"],
               daysMin: ["Su", "Mo", "Tu", "We", "Th", "Fr", "Sa", "Su"],
               months: ["January", "February", "March", "April", "May", "June", "July", "August", "September", "October", "November", "December"],
               monthsShort: ["Jan", "Feb", "Mar", "Apr", "May", "Jun", "Jul", "Aug", "Sep", "Oct", "Nov", "Dec"]

4) & 5) Currently not possible
6) Please try again
7) Done

Hi, do you have access to the documentation? Im interested to purchase but wont to know more specifics about how the booking process works and what features are available.

Thank you, Bodhi

Hi,

You can send message to my profile, i will send you documentation files.

Hi, I have problem with theme, if I use Our Room with 3 item, they didn’t auto fit width of layout. Here is my website: www.goldenlandhotel.com (don’t public url, plz). Already active Child Theme I already send admin acc through your profile message but didn’t recieve any reply in 2 week ago. I need support to fix these thing ASAP.

Hi,

I have fix your website using latest version of this theme.

Hello,

I am not able to get email from this page : http://parashotels.in/reservation/

Please provide me steps to solve this.

Thanks

To Author, wating for reply .

Hi,

Sorry for delay. What email address did you use? May you can try to create a new email address email@your-domain.com. If issue persist i would suggest to ask your hosting provider for permission to send php mail.

i can’t change the logo? how to change it?

Hi,

Thanks for your purchase! :)
It’s easy to change logo. You can navigate tp Appearance > Theme Options > General Settings > Logo

Hi, is this compatible with Wordpress 4.8?

Hi,

Thanks for your interest! Yes it ready.

hello i installed v3.0 with qTranslate but i cannot find a way to make rooms and resevation pages translate. how can i set mutliple language for these pages and contents best regards

Hi,

Sorry for delayed. To translate ‘room features’ you can insert code like below for ‘room features’ name: [:en]English[:de]Germany. As example you want to set 2 language for ‘Fitness Area’ in English and Germany so you can insert code below [:en]Fitness Area[:de]Fitnessraum

For reservation currently English only.

Hi I want to know how to add item or post to NEWS page and paging it

Hi,

Sorry for delayed. Create new page (Page > Add New) then select “Blog” from template. Once you done you can start creating content by navigate to Post > Add New.

Hello, is this theme compatible with a page builder like siteorigin, visual composer or other?. Thanks!.

Hi,

Yes this theme compatible with VC, but we not yet try it with siteorigin.

Hi

How can i add some chose post to display on homepage?

Thx, Mark

Hi,

Sorry currently no short-code post available. We will consider to make it on next update.

Hi, my php version is not compatible with one click demo plugin… is there another way to install the demo data?

Hi,

Sorry it’s the only way to instal demo plugin. How you know your php is not compatible with one click demo plugin?

by
by
by
by
by
by