Hello. Is it possible to make the slider image full screen in mobile without destroying the whole layout?
Hi! Yes. It is possible to make like so. Thanks
I’m trying to respond to my support ticket (#1114968) but the site has been down for “maintenance” for a long time… I have no other way of contacting you. Please respond here or provide a service email address
I just uploaded the child theme and tried to log in to the admin portal of my site (which I have not done since you uploaded the demo content) and now I cannot connect to the admin area at all. What happened?!
Hi! Pls send your problem again via email support: firstname.lastname@example.org. and attach your url website + admin account + FTP info. We will check and feedback to you. Thanks
Just emailed – your support forum is down AGAIN. This theme still has many issues – there is a weird section showing on the homepage in the footer, the customize section is lacking many features (including an easy setting to change link/text colors, etc). I am now a week behind on delivering to my client. I cannot afford to waste any more time and will be purchasing a different theme – I would like a refund.
Hi! Pls give us one chance to help you to fix your website. I also replied you on email. Pls provide us your info. We will fix immediately for you well. Really so sorry for this missing.Thanks
theme is just broken. I would like a refund!
Hi! Our theme still works well. Pls tell me your problem. We will fix it for you well. Thanks
I’m getting the following error when accessing the WordPress Dashboard.:
Warning: Cannot modify header information – headers already sent by (output started at /Applications/MAMP/htdocs/csnc/wp-content/themes/vigor/inc/vendors/timetable/timetable.php:513) in /Applications/MAMP/htdocs/csnc/wp-includes/pluggable.php on line 1195
Tried multiple fresh installations.Submitted a support ticket more than 24 hours ago. No response.
Commenting the timetable if statement in wp-content/themes/vigor/inc/vendors/timetable/timetable.php:513 makes the Dashboard accessible, but time tables and KingComposer in Classes are rendered unusable.
Correction: Commenting the timetable if statement starting line 590 in functions.php.
oh mate this file having blank at top of file : Applications/MAMP/htdocs/csnc/wp-content/themes/vigor/inc/vendors/timetable/timetable.php
you open and remove it. or try to get new package in download to update for yours.
I had the newest version of the theme. The file you mention is included in the theme: ... content/themes/vigor/inc/vendors/timetable/timetable.php … and would only be when the theme is updated. The plugin is also included, but even when it is updated, the file included in the theme will not be updated.
There was a trailing space or tab after the ”?>”. Bad practice to even use a ”?>”. WordPress coding standards:
I did submit a ticket, but only received a reply 46 hours later. Atrocious support. Bad coding.
Hi! We replied you on ticket. Pls take time and reply us. Thanks
In the timetable element, all the classes in the class schedule are on a single day. Can a Class be over three or four days? or weeks? and what about multiple overlapping classes?
Hi, Why on your demo classes page do the thumbnails fill the box, as in this example https://wpopaldemo.com/vigor/classes/ where as in my site I the thumbnails are all being cropped as square. http://www.platinumtraininginstitute.com/newsite/classes-2/
HI mate! You can check your images. Maybe you choose thumbnail with size small or medium. If later you meet any problems, pls submit a ticket. We will support on it better. https://wpopal.ticksy.com/
É possível alterar a cor do tema facilmente?
Hi mate! Thanks for your comment. Our theme is easy of set up and customize. You can change color easily. Unlimited Color Skins. Thanks
Hello, is my first time with this product. But I have been several problems. Now, for example, I don´t understand how to configure my own Timetable. Check in your Documentation but I don’t get anything about that. And the Trainners too…in the Index and the Trainners page….
Can you help me please?
Hi mate! Thanks for your purchasing our theme. Pls submit a ticket to our system and post again your question there. We will check and support you well. https://wpopal.ticksy.com/
Don’t worry! Regard!
Hey hello! Yeah, I wrote the ticket already!
Thanks. We will check and reply you on ticket. Pls wait for our reply.
do you offer PSDs along with the theme files?
PSD don’t include in template. But if you want it , we will send you.
ok, so if I buy it now, can you please send the PSD in next hour?
Yes. If you buy it. Please tell me . we will send you.
Ok I am buying it now.
Please send the PSDs to email@example.com.
hey mate, have you sent it?
We are still waiting to hear from you. Please respond as soon as you see our messages.
Yes, Please check email. we have send you via firstname.lastname@example.org
Top header not working, colours in the customizer don’t cover default theme colours.
please create ticket in https://wpopal.ticksy.com/ then provide info admin account, my supporter will help you. Thanks
Demo Import is not working – “Demo Source” and “Import Type” are not appearing underneath the Vigor Sample image.
Please create a ticket in wpopal.ticksy.com. provide for us admin account, my technical will support for you. Thanks
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