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178 comments found.

Hello, The Customer Login page is not working in my theme. What is the problem? Can you please tell me. Thanks

Hello, you’re using a plugin for the login & registration and not the one included by default in the theme

Ok yours not working. thats why i have installed other plugins. Can you tell me how to add the custom logo with E-mails?

The e-mails are handled by WordPress directly and not by the theme. You’ll need 3rd party plugins in order to modify the contents of the mail. (but it depends on what e-mails you’re trying to edit, the ones from WooCommerce are handled by the WooCommerce plugin and I think they’re editable from the back-end from the plugin options page). The one with the registration details & other things are handled by WordPress and are probably editable with 3rd party plugins

I want to buy your theme but have just one question…is it possible to place the related products below description and additional information in a tab

Hi, the related products are already below the description. As for additional information, I’m not sure what you mean, what tab?

Hello, I was wondering if you have any video tutorials for Vigo Shop?

Also on the shop page, the thumbnails are vertical rectangular, is there a way to change that to a square thumbnail?

Thank you

Hello, sorry for the late reply, unfortunately there are no video tutorials :(

As for the thumbnails, can you please post your URL so I can see the code live?

After copper but does not switch the image when you click the thumbnail of the product page is a good, but not stand this’ s role.

Sorry but I can’t understand your problem.

Hi, our client has som problems with the child menus. When hovering the second link in the child menu it automatically changes to the parents second links child menu. Difficult to explain in words. You could have a look under “instrument” at

Nothing yet? Please let me know if you where able to fix the menu bug. Thanks!

Hello, I’m sorry for the very late reply, I’ve been away mostly this month. I see you switched to a different menu for dropdown, I tried to replicate the issue on my demo but it works just fine for me (on the “Cart” link). Do you need further assistance with it? Or you’re going to stick with the current dropdown menu?

Yes we installed a mega menu instead, the client has over 9000 products and variations so we need to a better overview for his shop. Thanks!

Hi, I purchased the VigoShop theme yesterday and working on the Home Page setup. Whenever I add either the ‘VigoShop Tabbed Products Slider’ widget or the ‘VigoShop Bestsellers’ to the home page, it breaks the page load. I am using Chrome Version 45.0.2454.101 m. I checked the developer toolbar and see the error Uncaught TypeError: jQuery(...).chosen is not a function – file vigo-shop/js/main.js on line 164. The problem is reproducible on Firefox version 40.0.3 as well. Please help asap. Thanks.

Please ignore my last post. I managed to fix the issue.

Ok, glad you managed to fix them :)

Hi again,

I have a few issues that I need help with:

1. I’ve added the ‘VigoShop Best Sellers’ widget on my site home page similar to your demo which shows three products. Mine stretches the entire row, however. Even then, it is displaying just three products. I tried increasing the resolution in FF responsive mode and, again, it shows only three products. On the other hand, the VigoShop Tabbed Products Slider appears to be working as expected by adjusting to the width properly. How do I about to making ‘VigoShop Best Sellers’ responsive? 2. When I look at my site (also true for the Vigo Shop demo site) in 320×480 resolution, the navigation arrows of VigoShop Tabbed Products Slider on the top right are too close to the tabs and the borders overlap with the text on hover. Please suggest a fix for this. 3. I see that you have added a Captcha on the Contact Page on the Vigo Shop demo site. I understand that this is for demo only. However, I’d like to add it on my site. Could you please suggest how do I go about adding it?

Thanks in advance.

Could you please share your email address where I can send you this information?

You can use the contact form that shows up on my profile

I’ve sent you a couple of support emails to your support at teothemes email address. Could you please respond to those asap? Thanks.

Hi this is my website url. in products page why i cant able to switch the image in popup window?

In old version it was there i think. In updated theme popup product image navigation not available. can you please help me how to fix the issue?

Thanks Karthik sankaran

Hello, yes, that was changed by WooCommerce in their recent versions and that’s the default behaviour now.

My client purchased your theme for her site and likes it very much. However, we have run into this in the last week or so:

Your theme (Vigo Shop) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

Any ideas what’s wrong?

Hello, those are just warnings, woocommerce submits updates quite often and you’ll get these warnings pretty much every new week, no need to worry about it. If you encounter any bugs / issues, let me know and I’ll fix it

Hey guys, I have bought the opencart version, but I would like to move the entire platform on wordpress. I’ve tested your wordpress version on mobile but I’m very dissapointed. Many of the buttons, links, for example on the homepage the section with new arrivals, featured and specials are now inline, on the checkout page, many of the buttons are now align? Can you do something?

Hello. The WordPress version is different than the other ones, they’re not built on the same HTML. If you post here screenshots of the issues, I can take a look and fix them.

Hello! I updated woocommerce to 2.5 version and after that checkout page stopped work normally:

There are some errors: 1. In first step, there are no more fields for name, adress … 2. When you choose payment method, there are two spoilers opened at the same time.

Before woocommerce update everething worked normally.

Could you make a fix for woocommerce update or suggest, how to repair checkout page

Hello. I’ll check the latest Woocommerce update within the following days, I’d suggest using 2.4 version until I update it

I keep seeing this error on our server:

PHP Catchable fatal error: Object of class WP_Error could not be converted to string in /home8/denymand/public_html/wp-content/themes/vigo-shop/woocommerce/shop/breadcrumb.php on line 162

Any idea why?

Hello, try installing this plugin as a temporary fix, I’ll take a look at the problem for the next update

Love this theme. Just wondering if there’s a built in way to add a Google Map to the Header. Flush right. Or am i going to have to code it in? Thanks!

one more: how can we toggle how many logos are shown on the first slide of the “VigoShop Manufacturers” widget? Be default it shows 4. I’d love to be able to show 6 or more. Thanks!

Hello. Where exactly would you like to add the google map? Can you add a screenshot?

For the widget, I can provide the code to show 6 per row instead of 4


rsp12 Purchased


I installed the template a time ago (july, 2014) and I wonder if you have updated plugins social networks, or please tell me how I can add instagram and youtube to the icons of the social media. I hope your comments, thank you.


Hello, unfortunately there was no update for the social icons in the theme, sorry. it would require customization in order to replace or add new social icons to the theme


how will we create child theme in vigo shop theme? can u explain ?

Hi, sorry for the very late reply, I’m currently on vacation with very limited internet access. instructions on how to create a child theme can be seen here

Hi. I’d like to know if: 1. I can change the filter names (instead of S, M, L), I can change the names to name brands. 2. I can remove the hover box (rating, quick description, like, add cart) when a product is selected via home/shop page 3. I can remove the # of items purchased/add to cart and make a shortcode/link to the place of purchase

Hi, sorry for the very late reply, I’ve been on vacation without internet access and just came back

1) Yes, that’s possible

2) I’m not quite sure what you want to achieve, I can provide the code for removing any element from the theme if that’s what you want

3) Uhm, I don’t understand what you want to do here

Uh Oh. I just purchased VIGOSHOP and tried to install it. I ordered a year from WORDPRESS.COM. Evidently, they don’t support this. So now do I need to CANCEL that and go to Would you pls give me some direction?

Hello, you will need to open a refund request here

Can you please help me with this error message: Fatal error: Cannot redeclare the_post_thumbnail_caption() (previously declared in /home/cavallac/public_html/wp-includes/post-thumbnail-template.php:244) in /home/cavallac/public_html/wp-content/themes/vigo-shop/lib/functions.php on line 656

OK sent it now

can you please let me know if you are able to fix or work out whats going wrong?

Hi, I didn’t get any ftp details on my e-mail, the only e-mail I got is

“It looks like I posted the ftp details on the comments section… can you please remove them for me?’