35 comments found.
zip does not contain a valid theme: missing template “layout/theme.liquid” Upload a .zip file of your Shopify theme. Uploaded themes will be unpublished by default.
Hi,
Please unpack the downloaded file and install the correct zip file.
Hi,
Please refer this documentation link: http://themessupport.com/documentation/doc/virtu/
Hi,
I have downloaded the theme, but it is not showing the pages in my website after I uploaded it
Kindly send your store login details to the support mail support@wedesignthemes.com. We will help you ASAP!
Hello,
is it possible to insert a newsletter sign-up form in the home page instead that pop-up?
Best regards, Andrea
Yes, Its possible. Kindly send your store login details to the support mail support@wedesignthemes.com, We will help you.
Do you have this in wordpress?
Sorry we don’t have WordPress version of this!
Installing Theme from uploaded file: Virtu.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please unpack the whole package after downloading it from Themeforest. On that extracted Virtu-Pack-v1, You can find things like Documentation,Virtu.zip , Log.txt and Readme.txt. You need to install a file “Virtu.zip”
Refer: http://themessupport.com/documentation/doc/virtu/Hi! I’m trying to set up mega menu for 6 menus, but I was able to configure 3 of them, however the last 3 is not showing the pictures I set. Can you help me??
Surely we will help. Kindly send your store login details to our support mail support@wedesignthemes.com, we will help.
Hi I just reply with my acces detail. Also can you please check out the sliders? Didnt move automatically. Thanks
We have replied to your mail, kindly check it out now.
hello I have purchased the theme .but as i am upoading it to my shopify store .There is a error showing ..Saying Theme cannot be uploaded . Please help me soon
Hi..,
Please be more specific about your issues with some screenshots/videos to support@wedesignthemes.com so that we can check and let you know asap.
Regards., BuddhaThemes Support.
I tried to upload theme and received the following error:
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Please unpack the whole package after downloading it from Themeforest. On that extracted Virtu-Pack-v1, You can find things like Documentation,Virtu.zip , Log.txt and Readme.txt. You need to install a file “Virtu.zip”
Refer documentation at http://themessupport.com/documentation/doc/virtu/My theme is causing an issue on shopify can you please provide me with your contact details
Kindly send your store login details to the support mail support@wedesignthemes.com. We will help.
Hello Please provide your email address or phone number so I can contact you
Kindly send your store login details to the support mail support@wedesignthemes.com. We will help.
Hello, I am in the process of adding images and text to the section of the home page: Discounts.
Images are showing, links are working, bu the text that I am adding does not appear on the site.
Also, for the Wish list, I created a page, but I am not able to find a proper place to add it and my wish cart is showing a 404 page.
thank you for your help!
Halina
Hi,
Please explain briefly where the text not displaying. If its possible share your issues on the screenshot. Let we know if you have any doubts and help share to support@wedesignthemes.com
Thank you for your help! Would you please assist me with a few more issues?
On the landing page of the site, the quick product review does not load correctly.
It population with coding language when i select quick view on for each shoe on the list
Also, wish list is not working. I set up the page but it is not working.
Would you please set the side bar by default to be “closed” ? and open sorting categories/expand by choice?
Thank you,
Halina
Thanks for using our theme!
Kindly send the store login details to the support mail support@wedsignthemes.com, we will look into this.
Hello,
I am in the process of creating the side menu. It is showing on the tablet and desktop version of the site, but it is missing on the mobile (cell phone) view. Would you be able to let me know how to fix this issue?
Thank you,
Halina
Hi,
Kindly share your store login details to our support mail: support@wedesignthemes.com and we will check, fix that.
Hello,
Thank you for the theme:)I am building a site now, and for some reason after I created collections and tags, they do not populate in the side bar menu. I would appreciate your assistance. Thank you, Halina
Also, refer this video for setting up ajax filters in the sidebar.
https://youtu.be/EpcGvd9ptCAThank you for the reference material and your quick response. I believe that I am very comfortable with the process of setting up ajax filters and menu items and support documentation. For some reason, tags do not populate. Would you be able to take a look at my shopify account or would you rather want me to send you print screen of the pages?
Also, wish list page is not working, it is showing 404 page.
Hello,
I am in the process of adapting the template for my store. When I go into settings and edit the Content. I am able to add the picture, but for for some reason, on the Slideshow Text headings and subheadings is not showing when I convert it for the customer view. I am not sure what I am doing wrong. Please advise
Thanks for using our theme! May we know in which screen you are getting such issues, Bcoz we have hidden text on mobile view. Kindly send the screenshot and store details to the support mail support@wedesignthemes.com
Hello, I am in the process of translating the page. It looks like I was able to translate most of the sections. The part that I got stuck on is the Home page. The titles of the Home page menu such as: Home pages, Password page, Product page, Collection pages, Collection list, Blogs, Cart are the ones that I am not able to find the place where I could translate them to Ukrainian.
Also, under the Pages section, I added the content. For some reason, it is not showing on the website after I publish it.
I would greatly appreciate if you could help me with these two issues please.
Thank you,
Halina
Hi Halina,
Thanks for using our theme!
Kindly send the screenshot of the issue which you are talking about to the support mail support@wedesignthemes.com, Also send your store login details too. Surely we will help.
I bought and downloaded the theme. It seems like I was able to download a basic layout, but not the rest of the files. Would you be able to help please?
Thanks for using our theme!
Theme package will include theme layout with placeholder images, demo theme images will not be included with the downloaded theme. bcoz those images are copyrighted. If you want to use those images we will send image purchase url , you can buy from there.
Regards., BuddhaThemes Support.
Thank you so much!
Hi.,
Thank you.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., BuddhaThemes Support.
Hello. I am interested in this webdesign. I would like to open a shoes store in Ukraine through shopify. would you please let me know if it is possible to do it with this template? Will it allow me to accept Ukrainina currency (Hryvnya)? is it translatable to Ukrainian?
Shopify supports business in Ukraine and allows the acceptance of Ukrainian currency, and Ukrainian Translation.
I am not sure if this will also be possible with the use of this template.
Also, I am new to Shopify, would you please let me know if this template is user friendly? I might need some help with set up
Thank you,
Halina
Hi Halina,
Thanks for showing interest with our theme!
If Shopify support for your country and currency, surely you can use this theme!
We can able to help you! Also yes you can change almost everything to your language bye editing relevant fields.
Regards., BuddhaThemes Support.
Hi BuddhaThemes, we love your templates and themes. We have purchased from you in the past, Kids Life is one of them. We have a non-profit rescuing animals, and we have Shopify store, but it looks really bad. Can we hire you to migrate our products to a new theme? You have a good eye for design, maybe Virtu? Or Bikini Wear… What would be your quote for that work please? Here is our Shopify website: http://isavedapuppy.com We could really use your help to make it better so people can start buying. Thank you! Please email me here: houarim@gmail.com
Hi ,
Thanks for showing interest in our theme and service, Currently we are charging $20/hour for Shopify customization related work. If you wish to use Virtu or Bikini Wear, You need to purchase it from themeforest and send the purchase code, store login details to the support mail support@wedesignthemes.com. We will help.
Hi, I am receiving this error when uploading the file.
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Please get back to me asap!
Regards., BuddhaThemes Support.
Hello:
I’ve purchased this product; however, I’m unable to remove the vendor name from the product. Even if I chose “none,” it still displays. How do I fix this?
Hi Thanks, for using our theme!
Kindly send your store login details to our support mail support@wedesignthemes.com, we will look into this!
Regards., BuddhaThemes Support.
