Discussion on VirtuSky | Responsive Web Hosting and WHMCS WordPress Theme

Discussion on VirtuSky | Responsive Web Hosting and WHMCS WordPress Theme

Cart 318 sales
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themelooks supports this item

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83 comments found.

Hello, Help me to remove license from (freelancinghost.com)

Hello,

There is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now.

If your previous installation does not exist then provide us your purchase code using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) to reset it to reuse.

Best Regards,

ThemeLooks Team

Thanks,

I’ve sent request.

comment je peux avoir une 2éme LICENCE RÉGULIÈRE??? normalement le produit est acheté je ne sais pas pour quoi il faut demander une licence autre fois pour l’utiliser !!

Hello,

Please write in English.

Best Regards,

ThemeLooks Team

how can i get a 2nd REGULAR LICENSE??? normally the product is purchased I do not know why you have to ask for a license another time to use it !! :/

Hello,

For your kind information, a purchase code/license is for only using one active domain/sub-domain/directory/sub-directory. To activate the theme on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now or you could buy another license to use the theme separately in a separate domain/sub-domain/directory/sub-directory.

There is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now.

Best Regards,

ThemeLooks Team

Why is this not updated anymore? hence the reason I stopped support. You can’t just abbandon themes?

Hello,

When a theme need an update we will do it. It’s our duty. So, please keep patience.

Best Regards,

ThemeLooks Team

I am having issues getting my WordPress header menu and footer menu to show up on the WHMCS template, it seems the header menu and footer menu that shows up on the WHMCS page is not only different than my WordPress menus, but they are linked to your website as well. Can you please advise on how to include the main header menu and footer that is on the rest of my WordPress pages. Thankyou, Chris. Main site (which has correct top header menu and footer) https://www.roguevalleywebhosting.com, WHMCS page (which has a different menu and footer links that are connected with your website)

Hello,

please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/virtusky/

Best Regards,

ThemeLooks Team

Is your theme support – GoDaddy reseller WordPress plugin?

Hi,

As a WordPress theme it will support all of the WordPress plugin. However, based on your needs it needs to be customized.

Best Regards,

ThemeLooks Team

Hi Team, I’m interesting in this theme. I want to use this theme for my service that is not Web Hosting, Domain services. So I don’t use WHMCS. My service is selling software. Can I use this theme for that purpose? Thank you for your support.

Yes, of course, you can use this theme for your purpose.

Best Regards,

ThemeLooks Team

I mean I don’t want to install WHMCS, because it have license

Mainly, our item is a WordPress Theme and we are just providing a custom WHMCS Template for FREE of cost with our WordPress Theme. Hence, you don’t need to install the WHMCS to use the WordPress theme. You can use the theme without WHMCS.

Why is WPBakery so far behind? You have version 6.0.5 installed. Update to 6.4.0

I got the site back up what a pain

Your snide remark is not needed. Site maintenance is performing a function with an expected result. it’s a pain because your site maintenance failed and crashed an entire site, and what I had to do to recover was not part of your so called site maintenance.

Is site maintenance also changing the colors from the admin back end but not all the colors change on the front end causing the site to have mismatch colors? Or is that a theme developers failure? Uploading images only for them not to be seen on the front end when used? Or is the theme filled with all sorts of bugs causing us to perform site maintenance for days?

See snide remarks go both ways and are very unproductive.

If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue including your website URL, here https://www.themelooks.com/support/forums/forum/virtusky/wordpress-theme/

my Purchase code is not working please check the snapshot and see the issue https://prnt.sc/u030j6

Sorry for the inconvenience. However, it’s not possible because all of our clients are using our support forum without any issue like that you are saying. Please try again and provide us the step by step screenshot using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) that you are doing when submitting a support ticket.

P.S.: Our support team has no access to reply here to your inquiry and I am here to redirect you to the right section based on your inquiry.

I have messaged on Support URL now Please as help me out and I have already Gived the Wp-admin , so can you please install the Same theme there , because I am facing Lots of issues there to install theme

Our team already replied your message.

Does your template require whmcs pro bridge or does the whmcs bridge work fine ?

Hi,

This theme is fully compatible with the whmcs bridge. So, you don’t require to buy the whmcs bridge pro.

Best Regards,

ThemeLooks Team

Hello, I want to buy the theme but I have a question, I see that the theme contains the integration for WHMCS but I would like to know if it also contains the integration designed for the client area? I mean when a client logs in and enters their account. The design of the panel within the customer’s account.

Hi

This item includes a custom WHMCS template. We are providing a WHMCS template for FREE of cost with this theme by customizing WHMCS default six template’s header, footer, and color based on this theme.

You can register to review the client area.

Best Regards,

ThemeLooks Team

Can I use this theme without WHMCS so that domain search and everything including custom hosting packages can be sold thru woocommerce?

Yes, you could use this theme without WHMCS but the domain search will not work without WHMCS. However, you will able to sell hosting packages through WooCommerce.

Font awesome doesn’t get loaded on my installed site- https://webhost.kloud.net.bd/index.php/datacente

Please make sure, you are registering as “Envato”, not “ThemeLooks” (Check out the screenshot as reference http://prntscr.com/ocwkig ).

It seems without registration you are not going to do anything.

Yes, tried on ENVATO.

By the way, can you tell me what is my PURCHASE CODE??? I didn’t find any term called PURCHASE CODE in my envato/themeforest portal- rather found Invoice or Order ID…

Your support system is buggy and instead providing solution, I am at a loss!

We are sorry to say that our support team has no access to reply here. They are only available to provide support through our support forum.

Download your License certificate & purchase code (text) from here https://themeforest.net/downloads (Check out the screenshot as reference http://prntscr.com/gja0gk )

How to import demo content? Besides, no documentation found in the downloaded package from themeforest….

Hi There,

Well Sorted Documentation included in “documentation” (folder).

If you need more assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/virtusky/wordpress-theme/

Best Regards,

ThemeLooks Team

http://themelooks.us/demo/virtusky/wordpress/

Not Found The requested URL was not found on this server.

i can not see demo

Hi There,

Thanks for informing us about the issue. We will fix the issue ASAP and let you know.

Best Regards,

ThemeLooks Team

The issue has been fixed. Now you could see demo.

Hi there,can you tell me whi import data has so many errors? on a clean server

Hi There,

Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details with some screenshots about your issue, here https://www.themelooks.com/support/forums/forum/virtusky/wordpress-theme/

Best Regards,

ThemeLooks Team

is there a way to do the following in this theme

1 – turn off the loader/preloader which appears before the content appears

2 – stop all the animations in all pages

3 – fetch price data from API

4 – improve google pagespeed score

5 – force everything in https

6 – replace all themelooks.org assets and load it locally to the same server that i plan to use

thank you for the reply.

Hi There,

Please check out the following answers.

1_ Yes

2_ No

3_ No

4_ Yes

5_ Yes

6_ Yes

Best Regards,

ThemeLooks Team

I NEED HELP I CAN NOT UPLOAD THE DEMO

Hi There,

Please follow the steps from the provided documentation.

If you need more assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/virtusky/wordpress-theme/

Best Regards,

ThemeLooks Team

Hello There ,

I’m looking to purchase your theme but i need to insure from a question .

i was read some of comments around WHMCS relation and as you descriptions you said :
we customizing WHMCS default six template’s header, footer, and color based on our WordPress Theme
My question now is , if i make any changes in my header or footer of the website , what can i do in you customizeble WHMCS template ?

Thanks .

Hi There,

In this issue, you need to customize the header of the WHMCS template too. Otherwise you could use WHMCS Bridge Plugin to integrate the WHMCS into the WordPress.

Best Regards,

ThemeLooks Team

Hi, I was unable to register on the support site. Getting Invalid ID error. My order id is 114173224. I tried using invoice no as well but still same issue. Please let me know how can I register and open a support ticket.

Hi There,

Please check this out to get your purchase code https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Moreover, please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/virtusky/wordpress-theme/

Best Regards,

ThemeLooks Team

Take a look at this https://ibb.co/7bFFzTK why is that first row bold? Your demo theme is like this as well. How to fix this

Hi There,

Our support team wants to visit your website to review the issue.

Could you please provide the example/test page URL of your website to review the issue?

Best Regards,

ThemeLooks Team

I do want to provide an update. It does work. It was not showing in the previewed changes. Even after you save it in the builder and press preview changes it does not show which is odd. But when you look at the live page it does work.

Could you please update the rating and review? as the issue has been fixed.

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