bitfade

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728 comments found.

Hi, Love the theme!!! I have a question about the project sliders. When I click on a project a gallery slider pops up. The slider is just a thin line and you can barely see the images. I did the redirect in my hosting panel to www and it still didn’t fix it. I also emptied my cache it still didn’t fix it. I really need these galleries to work to showcase my work. Is there anything else I can do to fix this?

Awesome!! Thank you so much for the support. My last question deals with the contact form. I have sent multiple test emails from the contact form on the website but have not received any messages in my business email account. Is there a solution for this? Thanks

Awesome!! Thank you so much for the support. My last question deals with the contact form. I have sent multiple test emails from the contact form on the website but have not received any messages in my business email account. Is there a solution for this? Thanks

you could try to talk to your host. Maybe they’ve some restriction on the php mail() function due to anti-spam measures. Alternatively install and configure an stmp plugin.

hey guys,

Trying to code the projects to go to external urls but cant seem to find this file

-Then go to your theme’s main folder and open file view-portfolio-preview.php. In that file find this line:—-

...In order to change it, I have tried to register and sort it on the official support forum, but it wont seem to let me post.

If you could point me to that file, I can do all the rest.

Please tell me Im not being too stupid here. :)

Cheers.:M

HI,

i need to remake this site: http://www.debarbas.com/

i’m thinking about buying your visia wordpress onepage, i’m a designer so i don’t have programing experience with this theme can i remake the site i’m showing you?

thanks!!

Hi, No I don’t think so. To make that site using this theme you would need to do a significant amount of customization, so if you have no experience with WP coding, then you’ll need to hire a WordPress developer to help you with it.

ok, thank you!

Before I Buy – Is the main slider built within the theme or is it a additional plugin? If it’s a plugin, what is the name?

Hi, No its part of the theme, meaning its integrated, not easy to just remove. Having said that it a pre-made third party component. I believe its the earlier version of this one: http://vegas.jaysalvat.com/

Redbak

Redbak Purchased

Hi,

Purchased the theme and liking it so far but have an issue…

The site we’re building in a test area of our own website is located here: http://redbak.co.uk/northpark/

When viewing the homepage on Firefox (other browsers appear to be fine), scroll down to the “Services” row. As you can see, the background image is taking the top half of the images in our “top” slider and half of the image from our “Services” row.

Could you advise on how to fix this issue?

Thanks, Josh

Hello Josh,

please try adding this to Custom JS field in Theme Options panel:
jQuery( function( $ ) {

$( window ).on( 'load', function() {

$( window ).trigger( 'resize' );

});

});<pre>

Let me know if that helped.</pre>

Hi guys, I tried to contact you through your account page but with no luck. Is there any email I could contact you on I have a business propositions I would like to discuss :)

Kind regards, Kuba

I like the Visia theme but your customer support is nonexistent. Asked for your help on your Pixelentity forum and no reply. Glad I didn’t fall for the extended support option.

Hi, Our support has been intermittent over the holiday period as stated on the notice in the forums. Things are back to normal today so we’ll be working through the small queue. Feel free to post the link to your forum thread here and I’ll prioritize it. Thanks

Hi, I think I deleted a default page some time ago, and I would like to use it. How can I add it back?

In my case, I do not have a “Staff” and “Testimonials” page. I do not see it in my pages tab, and I’d like to make a page with the respective settings that are within these pages.

Hi,

Your comment is not showing a “purchased” badge. Support of this nature is reserved for confirmed customers only. If you have purchased this theme using a different account please login using that account before posting a request for support. Alternatively you can use your purchase code to register at our support forums where you can open a new thread about your issue.

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