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154 comments found.

Hi, I am in the process of purchasing this theme. I want to keep the forum private, in the sense not even show the post, as soon as a general user clicks on forum link in the menu, it should ask the user to register or login, is this possible with your theme ? Also, is your theme compatible with The events plugin ?

Thank You.

Hi there,

This is a question for bbPress, the plugin which adds forum functionality. As far as I know you cannot require a user to login to view a topic – they only have the option to make a forum private so a logged out user cannot see the forum at all. This is discussed here: https://bbpress.org/forums/topic/bbpress-only-for-logged-in-users/

Hi – I think I am losing my mind possibly – as I cannot replace the logo ( the aqua Vivacity image in the demo ) – which is currently under this url – wp-content/themes/vivacity/lib/images/logo1.png – I am not a developer and am working through the front end only, please please please don’t tell me to go into the backend of the site , I will just fall in a heap and cry – the instructions for changing the logo are great – except for the fact that there is no logo option under the Theme Options >> Customise menu , and the one place I did find where I can place a url for a logo ( from my media uploads ) doesn’t do anything—any tips on how I can take away the Vivacity logo from my otherwise almost complete site header ?

Hi there,

Of course you need to go into the backend to change the theme options. :) This is the same for nearly every theme.

The help file says to change the logo from Theme Options -> Header and find the Custom Logo Image option. Hopefully this will be of help.

Please note if you are looking for anymore theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit

Thanks.

that’s the one – Theme Options -> Header – I have my own logo in there , but it won’t show up on the page …. ?? Is there some other override where the vivacity image might be coming from ?

As I say please open a support ticket at https://ghostpool.ticksy.com and provide me with admin login details and I’ll take a closer look.

Hi, I would like to purchase this theme but how can I import the demo content/demo data in the theme after I installed for example?.. Cause I have been reading comments about this is not possible with in this theme. Is that real?.. Thank you.!

Hi there,

The theme comes with a one click demo importer so you can get the theme looking just like the demo. Where are these comments you’re referring to?

Please I am considering buying your theme but I will like to know if vivacity allow users to add their portfolio from any frontend form or sth like that

Hi there,

Unfortunately the theme does not offer this functionality.

Hi there, the 5th column footer widget is not showing at the right side. Adding content to the 1st column widget wont move it to the right but place content above the 5th. Is this common or a setting I didnt see?

Hi, a single image pretty photo or link to bigger image aint workin either… Can you tell me how to fix? I just installed your latest update.

Hi there, it sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.

If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit

Thanks.

First problem is solved by adding empty widgets..

eedabba

eedabba Purchased

Hi,

I know this is not the place. I’ve been using the theme for close to 2 years. And update about once a month, the most recent update seems to change the style of my header, overrides the custom style of my page title, and changes the color/sizing of my nav links. I’ve looked at the changelog… not sure why this might happen. Any ideas?

Hi there,

The Redux theme options framework has been updated so that’s the only changes that I can think of that would affect these things. However nobody else has reported this.

I can look into this for you but you will need to renew your support by visiting the theme item page and clicking “Renew support” button on the right hand side. For more information please see: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

eedabba

eedabba Purchased

Awesome, thank you for the insight. I appreciate it. Will turn to renewed support if next.

I updated my website today with the new version and the visual composer stopped working. When analyzing by turning off the plugins one by one, I noticed that the vivacity-plugin when off makes the visual composer work again, but deactivates all functionality of the theme.

Can you help me?

Hi there, it sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.

If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit

Thanks.

I started to love this theme, until I noticed the utterly outrageous control over the page scrolling, I find it utterly insane that this is even allowed in the modern world of website design, why the hell have you modified how the page scrolls using the normal scroll method on a desktop, ruined this theme.

Hi there,

The theme uses a smooth scrolling script that alters the scrolling. A lot of themes use this and a lot of users like it. There is an option to disable this of course and just use normal scrolling.

I there, it seems that a lot of the functionality of this theme breaks when using PHP 7. We tried moving a site to a new server with PHP 7 and it was as if the theme couldn’t read the theme settings anymore.

Hi there, it sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.

If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit

Thanks.

Hi there, adding the new update version to my ftp theme map overwrites the theme settings to the standaard settings. Export and import the theme settings after install are not changing anything. I want to keep the old settings…how’s this possible?

Hi there,

I cannot replicate this issue on my installation and nobody else has reported it. The settings are stored in the database and have nothing to do with the theme files you uploaded. Have you edit the theme files in anyway?

I have changed background, fontsize and colours in theme options (Dashboard). After updating the theme al is set to original (like the demo version) and I can start over again….

I can look into this issue for you but your support for this theme has now expired (you received 6 months of free support when you purchased the theme). You will need to renew your support by visiting the theme item page and clicking “Renew support” button on the right hand side. For more information please see: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

We purchased your theme back 2014. How do we get the latest updates? When I open the wp-admin it does not indicate there is an update available. Our Visual Composer is no longer functioning until we get the update.

Hi, I have some questions before buying this theme 1. How often will you update this theme? 2. Once I’ve bought this theme its license is for life, right? 3. if I reflected a failure after 6 months of support no one can help me? 4. I noticed that the loading of the live preview is a bit slow. It will also be the same on my site? Thank you and congratulations for the theme

Not as far I know. What is a “privacy policy advert”?

I was referring to the message that appears to the user to the law regarding the use of cookies

The theme does not have this feature but there are plenty of plugins that add this functionality e.g. https://en-gb.wordpress.org/plugins/uk-cookie-consent/

​hello there is a serious thing missing on my buddypress pages …. specifically the abillity to search the groups or members .no search whatsoever …can you please release an update to include this? its a basic buddypress feature thanks for your amazing work!

Do you have any custom CSS code hiding these boxes?

The fact that they show up on my installation and nobody else has ever reported this suggests it’s not just a theme issue. If you post a link to the members page I’ll take a look, but you’ll likely need to purchase theme support so I can look into this issue for you.

no and like i said i did a plain install of vivacity on a totally separate site no child theme nothing running and the boxes still didn’t show up

No link?

When I tried to change font sizes globally on the site, I receive an error message.

Hi there, it sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.

If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit

Thanks.

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