23 comments found.
Hello good job. I downloaded this theme from Envato Elements, and I have a question. How do I edit the color of the triangles in the background? Not just the headers. Thank you
Hello!
Unfortunately, we don’t support item that is downloaded from Envato Elements. You have to purchase the item from Themeforest if you need any support from developers.
Best Regards.
OK thanks anyway. I hope that in the next update the background can be modified. Best Regards.
Hi there,
I don’t know why support is not replying towards my question
Let me know how would I do customization in this theme please see attached below there is humberg icon where Once I click image is opened which I want to change details
https://paste.pics/56a3aa7a8b87a1dbb040d21726495539 https://paste.pics/bd4d8774fb072ec0982c322c11665628let me know how would I able to customization. I can there is no such code exist.
Do I have to change from code if that so let me know the way
thanks
I downloaded this theme from Elements, i want to add snapchat icon on footer icon list i know basic coding tried editing /in/viaco_funcions.php in twitter icon field i replaced <##i class=”fn-icon-twitter”><##/i> with <##img src=”https://img.icons8.com/ios-filled/50/000000/snapchat—v1.png”/##> its not working
Hi.
Because your URL is expired. Try to visit your link and make sure that it is working properly:
https://ibb.co/kcN9kbTBest Regards
i will install theam but loarding only https://ravindu.co/
Hi.
Please edit your page with Elementor and change its colors.
Best Regards
I downloaded this theme via elements but it handles non standard aspect ratio pictures horrible, how can i fix this on the portfolio single page? Aspect ratio taken as a vertical smartphone wont be displayed properly
Hi.
Any URL to your website?
Best Regards
juliarotgans.com if you search on the work page you see that different aspect ratios come out worse.
Go to Vivaco -> Theme Options -> Portfolio -> Image Size for Portfolio Single Page and choose Full size to fix it
Pls can you refund us because I have requested our refund 6days
I am trying to edit the elements (Menu color, disable search, logo opacity) in the header, but unable to access the panel through Elementor (purchased through my account on Envato Elements<FWIW)
I downloaded this theme from Elements, but the xml files for the demo are missing. It does state in the page on Elements & on the documentation file that the demo is provided. Am I missing something?
Hi.
Thank you for using our theme.
Go to Appearance -> Import Demo Data
Best Regards
This theme I have struggled to import the demo data and you even stop responding to my email. What is the way forward? There is no problem with the hosting platform
Hi.
Send your dashboard credentials to frenifyteam@gmail.com
We will try to fix this issue.
Best Regards
Look I have sent you and you even uninstall the WP and reinstall which you did not provide with the credentials so what is the way forward?
Please let me know I dont want to wait for you for nothing
Support Link?
Hi.
Thank you for purchasing our theme.
https://themeforest.net/user/frenifyOR
frenifyteam@gmail.comBest Regards
Hello, ive just buyed this theme. XML is missing in the folders. Can you send a google drive or any othe drive where i can download the missing content.
Best regards
Hi.
Thank you for purchasing our theme.
Please see this video tutorial about how to import a demo content:
https://youtu.be/JOTrbx4QBt0Best Regards
Thanks very much, already did! it worked flawless. Best regards
You are welcome.
If you like our theme and support. Please, don’t forget to rate the theme here: https://themeforest.net/downloads .
5 Stars will motivate us to keep improve our support and the theme.
looks PRETTY COOL!
Thank you 
Hello, how to edit this part, the header into the inner pages
https://prnt.sc/12rten7im using some of your templates, but i need to change this part to another colors and feel
amazing theme by the way
Hi.
Thank you for purchasing our theme.
Use Custom CSS in Theme Options for that:
.vivaco_fn_pagetitle{background-color: #eee;}
For example.
What about right icon colors: go to Theme Options -> Main Colors -> Page Triangle Color and change its value
Best Regards
I am trying to import 01. Creative Agency I am having Error: error (503) my website: marketist.pk
Please help. Thanks
Hi.
Please check your server settings
upload_max_filesize (256M)
max_input_time (300)
memory_limit (256M)
max_execution_time (300)
post_max_size (512M)
Best Regards
I have updated that, error has gone but still I cannot import the demo data? :/
Import is completing but data is not reflecting on any page. 
Send your dashboard credentials to our email: frenifyteam@gmail.com
We will check it ou
I am adding you as admin on this email. Please have a look, please do not delete any data.. any data. Thanks
Ok. I’m waiting for the credentials.
frenifyteam@gmail.comI have added you as an admin
You must have received email. Thanks
yes?
Got it. I’m working on it.
Just import pages, do not set up menu, I shall do it myself.
Do not delete anything. Thanks
Did you see homepage?
Yes, thanks for that, will you import about and contact too? Thanks
Yes. Just a moment
Dont delete my pages, please I have mentioned this like every time.
Please….....
Ok
Do not delete any data , I will edit everything myself you just import the data on new pages, Thanks
Confirm me when done. Thanks
Ok
Contact is ready.
About is ready.
All done.
Wonderful. Thanks
You are welcome
Thanks
Try to disable all your third party plugins.
How can I edit that section which is on extreme right when click hamburger? Thanks
Does it support Woocommerce ?
Hi.
Thank you for your interest.
Unfortunataly, the theme doesn’t suppor WooCommercet yet. We are working on it.
Best Regards
When i try to import demo data, it shows CURL 7 Error, and i cant import it. Please Help me
Hi.
Replied via email.
Best Regards
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