56 comments found.
We are also getting the same error while importing the demo. What is the resolution?
{status for new AJAX request!: 25.432064056396”}
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Its been 2 days now and i haven’t got any response from the support about bugs/import errors and theme outdated. Are you even looking at it or alive? Not sure how its even rated 5.. Horrible support… Let me also put a word across everyone related to this…
Hi IDE host, we apologize for taking a bit longer. Our WordPress team is releasing a new update by the end of the day. Can you please re-download the theme then so that you have the most updated version of Vizion. Our dev team is interacting with you at our support portal. 
Hi i am puzzled as buying themes here there is always the not working of something surprise. We bought this template and noticing when we install the Data Analytics one that it shows a purple page then every other link is linked to the MARKETING DEMO What kind of non sense is this. We also notice its the same thing on your demo. Please tell us how to rectify this. We buy a template to fast track our efforts not to spend time and money trying to figure why it doesn’t work out of the box.
Cheers
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i just bougth the theme and there are too many errors with missing plugin, i managed to fix it, but now the demo import for health care doesn’t work properly. i opened a ticket but didn’t get any reply!!!! i love your themes and thought of buying another one, but the lack of slow support make me question buying this them at first!
Hi,
Thanks for coming onboard.
As it was weekend our team couldn’t check the ticket.
We will be operational within 2 hours from now.
Allows our team to check your ticket and provide necessary help.
Rest assured, you are in good hands
well, apparently not really. the guy who looked at my ticket didn’t even bother to connect to the website and check what is wrong. I want a refund, this is very dissapointing
Hi Abby, We understand your disappointment. We have replied your ticket.
I didn’t get any help with my inquiry. I want my money back before I’m contacting themeforest
Hi
Greetings!
Alright. We have conveyed your comment to our support team.
Please stay with us while he reviews it and follow-up with you.
Thank you!
Hi, Just bought this theme and can’t activate it after submitting my license code.
Getting this error : Response Error, contact with the author or update the plugin or theme
I tried activating on multiple URLs on multiple servers and it never would connect. Really bummed now, since this theme is DOA until support arrives. Tickets submitted in their own system too.
Hi Tpain501, let our team make it work for you. Please go ahead and submit a support ticket at https://iqonic.desky.support/ with as much information as relevant and we should fix this for you. Thank you!
Hi, These pictures are included ? About the healthcare theme the red line in the home page is no longer available is this a bug or did you removed this feature
No. Images are only for references and are NOT to be used for end projects. in Healthcare, Red line is removed as it was erratic.
Hello team, I hope my message finds you well.
I’m trying to import demo data, however the plugin “vizion Extensions” shows errors when activated.
When the plugin is deactivated, the errors do not show.
However, I do need the plugin to import data files, so if I may please ask you for help, I would greatly appreciate it.
Hi We would need to check your demo link and the error. Can you submit a ticket at https://iqonic.desky.support
how to change https://prnt.sc/ty5uiy “read more “can not find its
Hi. Thats part of the theme code files. Its not customizable.
in which php file? so i can change its manually
vizion/template-parts/post/content.php
Search for the text in the above file and edit it
Is it not possible to edit header text colors? I don’t see any option other than messing around in CSS which entirely defeats the purpose of a theme.
Vision AI module in WP bakery doesn’t work correctly. Buggy Mess.
This theme is a joke, Poor customization options, Buggy, Poor documentation, grammatical errors everywhere. AVOID.
Hi Syndicate_x, Sorry to hear that theme is not fitting your needs. It would great if you can let us know the concerns and needs. and allow our support team to get it sorted. Please submit a ticket at https://iqonic.desky.support
Im not wasting my time with your crappy ticket system. Just answer my question. Can you not edit the styles included for the header images? Where can I change the images?
Dear User, We can clearly understand that the theme is not fitting your needs. If it is such a unfit theme then we recommend you to go for a better theme the meets your requirement and expectations.
Regarding Support, we only provide support via our Support portal. There are no exceptions. Share your ticket number if you have submitted a ticket.
Just to answer your question here is how to change the header image : https://prnt.sc/uhf677
Hello, I have bought the Theme including the Plugin bundle (WPBakery + Revolution Slider). Where can I find the license code/information on how to activate the plugins? In my wordpress system I am not able to update these plugins anymore. Thank you in advance.
Hi
I was thinking about to buy this template and I surprisingly found lot of negative Comments . Please let me know should i go for this or the developers still trying to find the errors and trying to fix it.
hank you in advance.
Hi Anisheappen, We are coming up with Elementor Version of this theme with many more features. This will solve all minor issues with WP backery version. Once Elementor Version is released, All future updates will be done in elementor only.
So if its urgent, you can skip this. Else Elementor version will be worth it.
You talk a lot about Artificial Intelligence but what does that exactly mean??? Will the site built it self? Will it adapt for each visitor? Please, explain.
No, AI is the domain for which we have created this theme.
Hello,
I have a problem with your options. When I change the theme options I get this message … always.
Notice: Uninitialized string offset: 0 in /homepages/22/d844243068/htdocs/wp-content/themes/vizion/inc/custom/vizion-breadcrumbs.php on line 445i try to open a ticket in the https://iqonic.desky.support/support/create but they said my Purchase code is invalid or this is the good purchase code.
Please help me.
Ritabarbe.be
Hi,
Sorry for the inconvenience.
Please email us at hello@iqonic.design with your purchase code.
Our support team will help you get it fixed.
Thank You!
Can we use javascript d3.js library on this template
We havent tried it before,. But ideal if d3 is used properly it shouldn’t give any issues.
After all my comment .. i am sorry
I was upset that I wasn’t getting help, and I did. thank you
because i wan very Customer service who helped me solve the issue on the theme … easily responds and really helps.
Thank you
Hi!
Thank you for the clarification
We are glad to have our premium item owner.
Cheers!
Hello Sir,
I would like to purchase your product however I am not seeing the admin panel?
Best regards
