710 comments found.
Hello. Where did the Social Menu Widget go? It disappeared. I used to have the widget in column 3 and it would display my social media pages but the widget is gone. Do the theme have another way to display social pages?
Hello,
Please open a support ticket here: https://mekshq.com/contact/#support and our team will assist you. Make sure to include your website address and screenshots if possible. Thanks!
Cheers, Meks Team
Will updating the theme change my website’s current design?
Hello,
No, it won’t. Your options and settings are safely stored in the database, and the new version of the theme only affects the theme files. However, we strongly recommend creating a full backup of your website before any major intervention such as WordPress or theme updates, just in case anything goes wrong. This article may help: https://www.wpbeginner.com/beginners-guide/how-to-backup-your-wordpress-site/
Cheers, Meks Team
Hi,
Can you send us exact URL se we can check this on live example and send you the code.
Cheers, Meks Team
Hi,
I see that you are using JW player – can you please contact us via http://mekshq.com/contact/#support – we will need to access your website to add the fixes.
Thanks
Hello,
This graphic theme is superb… But it has extensions that have not been updated for very long time:
Entry Views 1.0.0 > Updated 3389 days ago
Series 2.0.1 > Updated 1716 days ago
Could you tell us when you are going to propose an update?
Best regards
Hi,
These are not our own plugins. Also, they are very simple and very well coded so you shoudn’t worry about the compatibility with the latest WP and PHP versions.
However, these two plugins are completely optional, so you can easily deactivate them if you have any concerns.
Happy to help if you have any questions.
Hi, is possible show video played fill out all area, like when show main picture behind play button?
Hello,
Please open a support ticket here: http://mekshq.com/contact/#support and our team will assist you. Provide as much detail as you can and include a screenshot if possible. Thank you!
Cheers, Meks Team
hi, im interested in the theme. is there an option to use the vlog theme, personal theme magazine theme and podcast theme?
Hello,
I am not sure I understand your question. One theme license is valid for one website. If you plan on creating three websites, you will need three licenses.
Cheers, Meks Team
hi, im referring to the demo examples of the vlog,personal, magazine and podcast. are all demos available under one license?
Hi,
Yes, they are available under one license.
Cheers, Meks Team
Hello, Looking to purchase but I have a presale question. Is it possible to set up a user registration form and enable users to login and submit their own videos and blogs for approval before being published on the site?
Hello,
Such a feature is handled by plugins, so I suggest checking the official WordPress plugin repository: https://wordpress.org/plugins/search/user+submitted+video/
Cheers, Meks Team
I am very interested in your theme. I want to use it to catalogue science videos, and as such the excerpts would order have html formatting in them, for simple mathematical formulae. Is there any easy way to add a child theme to allow html in excerpts, as the theme strips out the tags as it is? As I work in the public sector in the UK we have accessibility regulations as well. Does your theme work well with screen readers?
Hello,
WordPress strips out HTML from excerpts by default, but there are plugins that can override that: https://wordpress.org/plugins/advanced-excerpt/
Regarding the accessibility part we did follow the usual best practice when building the theme, but there are plugins that can aid here as well, in case we’ve missed something: https://wordpress.org/plugins/search/accessibility/
I suggest you create a test website by clicking the green “Try it for free” button on the demo website and test these plugins with the theme. Once you receive an email with the login credentials simply reply to that email and let us know which plugins you would like to try out. Trial users are not allowed to install plugin, due to security reasons, so we’ll do it for you.
Cheers, Meks Team
Thanks for the message. The advanced-excerpt plugin should solve that problem, agreed.
For accessibility, I have already made some mock-ups of pages for my website. One automated checker flagged up: 1) contrast issues with font colours, easily fixed; 2) that the YouTube video thumbnails don’t have alt-texts (they don’t on YouTube either), which hopefully can be automated as I will have something like 10,000 posts, and I don’t want to do that manually. This will just involve some tweaks to the code I think; 3) No descriptions for the search buttons in the code <input name=”s” type=”text” value=”” placeholder=”Type here to search…”> Empty button<button type=”submit” class=”vlog-button-search”> It’s not difficult to tweak it in the php, but for obvious reasons looking at the code in your theme is disabled. I doubt this is a problem. 4) The div “dl-menu” has a lot of empty buttons and links. I’m not sure why there are three copies of the menu in the html, so I cannot work out whether this is something absolutely necessary. 5) As an alert, the heading tags don’t go h1, h2,h3 etc. Some people think this is important, but it can be tweaked to work.
Other automated checkers found that you cannot zoom easily (yes you can, I tried it), and you cannot navigate via the tab key. When my IT department comes back with their checker I can be completely sure.
It’s not as bad as I feared. YouTube also fails these automated checkers: your theme had 13 “errors” on a mockup page, and a normal YouTube video page had 44.
Hello,
Google should practice what they preach I guess 
Please note that any changes to the theme’s code should be done by using the provided child theme, so when you update the parent theme, your changes don’t get overwritten.
Cheers, Meks Team
For anyone else who has this issue with accessibility, tabbed navigiation does seem to work on this theme, there just isn’t a focus outline around the box you are currently focused on when navigating with the keyboard. The plugin WP Accessibility should be able to easily solve that, although I haven’t tested it since I’m still using the trial version.
Hello,
We can install any plugin you would like to test with your trial website, just reply to the email with the test website URL and let us know which plugins you want.
Cheers, Meks Team
Thanks. I sent a message through the website. I think it should work fine though, I am waiting for IT to get back to me and then will go ahead.
Is Vlog ‘one-click’ install for the demos?
Hello,
A setup wizard automatically runs when you install the theme and it lets you choose a demo variation to import.
Cheers, Meks Team
Is there a list of the plug ins used in the vlog demo? Are they pre-installed when the theme is installed? Specifically: Video Importer, Series, Video Thumbnails
Hello,
Yes, the aforementioned setup wizard also installs all the necessary plugins for you.
Cheers, Meks Team
Hello, I like your template
Primary for us are embedded videos from youtube, but we would need to add links to audio versions on podcast platforms. However, we don’t want users to play the audio versions directly on our site, but we do want to link them to specific platforms. Is there a plug-in for this in the template or do we need to manually insert logos with links?
Thank you very much and have a nice day.
Jan
Hi,
Thanks for showing interest in our theme.
You can check Seriously Simple Podcasting WordPress plugin for automatic updates via feed.
Let me know if this helps,
Cheers, Meks Team
Hi Jan,
If you want to add this to your home page you can use custom content to add these types of links to your website home page. Something like custom HTML with CSS will do the trick .
If you want to add these links to a single post you can also do this but with WordPress Blocks.
I hope that this helps.
Cheers, Meks Team
I really like the theme but it needs native support for TikTok like it has for YouTube and Vimeo. Is there a plan to do this for TikTok and when will it be available?
Hello,
Thank you for reaching out. I will forward your suggestion to our developers for further consideration. I’m afraid I can’t make any promises if or when TikTok native support will be added.
Cheers, Meks Team
Is it safe to update WP to the latest version (6.2.x) with this theme?
Hello,
We haven’t had any complaints so far. It is strongly suggested to do a full backup before doing a WordPress update, just in case anything goes wrong. If you decide to update let us know if you run into any issues. Thank you!
Cheers, Meks Team
how to order category and sub category I want the main category first, then the sub category second when showing. My issue is, when I go on categories or posts, that sometimes the order of ‘main category, sub category’ is reversed to -> ‘sub category, main category’.
Hello,
Please open a support ticket here: http://mekshq.com/contact/#support and our team will assist you. Provide as much detail as you can and include a screenshot if possible. Thank you!
Cheers, Meks Team
Hello,
Please reply to the email that you received when you created the test website so we can see your test website URL and take a closer look. Thanks!
Cheers, Meks Team
Hello,
Please use the support contact form: http://mekshq.com/contact/#support and our team will assist you. Thank you!
Cheers, Meks Team
I want to make sure this feature is present or not before purchasing the theme
Hi,
While this feature seems like a good idea, it is more related to theme customization, requiring modifications of original theme files and significant time to integrate. I’m afraid that this usually goes beyond our support scope – you can read our support policy here: http://mekshq.com/support-policy/.
However, if this is something important or urgent for you, we’re cooperating with a dedicated team of developers, and you can reach out to them if you want them to create any feature specifically for your needs
Cheers, Meks Team
I want to communicate with the developer team
Hello,
Please use the support contact form: http://mekshq.com/contact/#support and we will connect you with the developers. Thank you!
Cheers, Meks Team
Great Theme. Ability to integrate video and set layout in different presentation is amazing. I suspect the Watch Later functionality is not saving choice to user profile but rather in a cookie or something like it… Logged in as the same user on different machine, I cannot find my selected video… Or am I wrong ?
Hello,
Yes, you are correct – Watch later saves the videos in a cookie.
Cheers, Meks Team
Thanks for this answer. Such a shame for those switching from pc to mobile… Any option to get this to profile ?
Hello,
There are no such plans at the moment as far as I know, but I can forward your suggestion to our development team for further evaluation.
Cheers, Meks Team
Hello, since your support system does not function properly for some reason and I cannot submit a ticket, I’d like to ask how can I set the TikTok icon to appear when adding a TikTok link to the Social menu? Currently a letter icon appears when I try to apply either TikTok as a name or a note emoji. I’d be grateful if we could fix this since it’s one of the most used video platforms nowadays.
Hello,
I am sorry about the issues you are having with the support form – our team is already looking into this. As for the TikTok icon, it is scheduled to be added in the next update – we are working on a new round of updates for all of our themes, including Vlog.
Cheers, Meks Team
Hi, when will there be an update? It would feel more secure just to get an improved version.
Hello,
A new round of updates for all of our themes is being prepared at the moment, and Vlog is included too.
Cheers, Meks Team
How to use Archive Templates
Hello,
Please use the support contact form: http://mekshq.com/contact/#support and our team will assist you. Thank you!
Cheers, Meks Team
