Hello again. Please remove the last dot(.) and access the URL. Here it is again:

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

thank you sir, I don’t know where i go and put that code cuz i not really know about coding,can you guys do it for me or show me where exacly to paste this code,thank you

i add this code via plugin ’’ Add Custom Codes ’’ and its showing on some of movie rating of users what thay comment on movie and putet rating not what i say ’’ Movie Rating ’’ what i type rating number in wp,this > https://yourimageshare.com/ib/glOtJ8KRnh from this your code,its showing me users what they comment on some of movie with rating: https://yourimageshare.com/ib/CL2lqXNEf1

Hello there,

Thank you for purchasing our theme and for reaching us. Please add the below code to achieve your requirement

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Thank you very much for your reply, Another question is

Can the content reviewed by users be placed on top of the “Add a review”? Instead of appearing below. Thank you!

Hello there,

Thank you for getting back and apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, A

Hello there,

Thank you for your interest in our theme. The theme uses WordPress’s core embed feature for our videos. If you are able to embed a video in posts then you should be able to show them using our theme.

Hope this answers your question. Let us know if you have any other questions.

Thanks, S

I looked through the documentation and couldn’t find a similar setting. How easy is it to make?

Hello there,

Thank you for getting back. There is no particular settings to disable movies and videos. You have to add custom code in your child theme to remove movies and videos.

Thanks, N

Hope this helps.

Thanks, N

Hello there,

Thank you for your interest in our theme. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

Please email our support https://themeforest.net/item/vodi-video-bootstrap-html-template-for-movies-tv-shows/28423581/support and we’ll setup a trial for you.

Thanks, S

Hello there,

Thank you for your interest in our theme. By default there is a menu under my account section. If you wish to add more menu item under my account section you have to add custom code for that .Please note that while customisations are outside of support scope ( Ref: https://themeforest.net/page/item_support_policy ), we do help all our customers with customisation requests that do not consume much time and based on our availability. Sometimes it also happens that we are unavailable for custom requests or the custom request would take much time. Please be aware of this clause.

Kindest Regards, N

Hello there,

Thank you for purchasing our theme and for reaching us. The home page v3 is part of main demo. You can import the main demo as documented here: https://docs.madrasthemes.com/vodi/topics/getting-started-2/demo-content/one-click-demo-import-recommended/ and then use Home v3.

You can also build the home using Gutenberg blocks manually as documented here: https://docs.madrasthemes.com/vodi/topics/set-up-pages/home-v3/home-v3-via-gutenberg/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Thank you for purchasing our theme and for reaching us. Can you please let us know what are issues you are facing related to our theme?

Thanks, S

Hello there,

Thank you for purchasing our theme and for reaching us. A theme is a collection of multiple template files. The template structure follows the standard WordPress template hierarchy. https://developer.wordpress.org/themes/basics/template-hierarchy/

Can you please let us know what exactly you are trying to achieve and we’ll provide you with specific answers. You can email our support from here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

What i mean is that I am finding it very difficult to find the template file for the pages especially the ‘movies’, ‘person’,’ TV Shows’, and ‘Videos’ single page, the only template file I have been able to locate so far is the page template file i.e. ‘page.php’. I already sent an email at noon

Hello there,

Thank you for purchasing our theme and for reaching us. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

We responded to your ticket please check that https://madrasthemes.freshdesk.com/a/tickets/86345 and let us know if you have any other questions or need further help.

Thanks, N

Hello there,

Thank you for purchasing our theme and for reaching us. I am not sure if I understand your question correctly. Can you please help me understand your question with a screenshot ?

Kindest Regards, MadrasThemes

The seatch engine work only for 1 page like example if Movie not possible all page is included

Hello there,

Thank you for getting back. Please email our support from here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support with the screenshot of the issue. We’ll look into it and respond you as soon as possible.

Thanks, N

Hello there,

Thank you for reaching us. I understand that your friend has some custom requirements. Please note while customisation requests are outside of support scope, we’ll try our best to help by guidance. You may ask your friend to reach our support regarding this.

Thanks.

Hello there,

Thank you for purchasing our theme and for reaching us. you can achieve your requirement only through custom coding. Please note that while customisations are outside of support scope ( Ref: https://themeforest.net/page/item_support_policy ), we do help all our customers with customisation requests that do not consume much time and based on our availability. Sometimes it also happens that we are unavailable for custom requests or the custom request would take much time. Please be aware of this clause.

Thanks, N

Hello there,

We are sorry about the issue that you are facing. Please email our support with the details of your website and screenshots if any, we’ll look into it and shall resolve your issue as soon as possible.

Kindest Regards, MadrasThemes

Hello there,

Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to ThemeForest customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

If you are Elements customer, please note Elements subscription does not include theme support.

Thanks, S

Hello there,

Thank you for purchasing our theme and for reaching us. We currently do not have Elementor compatibility. Our theme is compatible with Gutenberg only.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, N

Hello there,

Thank you for your interest in our theme. Can you please help us understand which video you are mentioning ?

Thanks, N

Hello there,

Thank you for your interest in our theme.

Users can upload new video, but they can not publish them on website. Only administrator have access to publish.

Please Follow our documentation to upload video: https://docs.madrasthemes.com/masvideos/topics/getting-started/set-up-videos/adding-and-managing-videos/

Hope this helps. Regards, N

Thanks, N. ) Just wanted to know when we click on the upload video (See the screenshot: https://prnt.sc/31rJRAgjE4Q9) as a guest user then it going to a login page to login or register but if we want to make the upload form public so that anyone can upload the video using the upload video form without registration/login. Is there any way? what is the process. See the link https://urbannow.media/submitvideos/ I want to make the video form public.

Regards

Hello there,

Thank you for getting back.

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to ThemeForest customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

If you are Elements customer, please note Elements subscription does not include theme support.

Thanks, N

Thank you fo purchasing our theme and for reaching us. To answer your questions:

1. Here is the custom code to disable playlist feature: https://gist.github.com/yousufansa/36c1ac2ed9225388c39e4719c7b17767 Please copy functions.php into your child theme’s functions.php and copy style.css into Appearance > Customize > Additional CSS .

2. Please add this custom code for tabs priority : https://gist.github.com/YahyaTec/6ac195596e6499bb0b57a592e7a1f88f

Hope this helps,

Thanks, Y

Hello there,

Thank you for your interest in our theme and apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

We are sorry, Unfortunately there is no option to switch dark and light mode.

Hope this clarifies.

Thanks, Y

Hello there,

Thank you for purchasing our theme and for reaching us.

Hope this answers your question. Let us know if you have any other questions.

Thanks, N