DanyDuchaine

DanyDuchaine supports this item

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150 comments found.

Hi,

Is there a way to set the header to have a background image instead of a colour? I only have verrry basic coding knowledge so hoping you can tell me where I need to edit the code for this. Thanks!

2nd question – when using a blog I can edit everything with Live Composer except when I click a tag or category it takes me to a list of posts with the same, but there is no live composer Activate button to edit the colour scheme etc. any idea if I can modify this with LC or not?

Hi,

Unfortunately, it seems your support period has expired ( the “supported” badge missing ).

I’m sorry about that, it is against the Themeforest rules for authors to offer support to customers with expired support. We could get in trouble if we did which would be bad for both customers and us.

If you need support please purchase a support pack and we’d be happy to help out.

Again, I’m sorry, but we have to follow the Themeforest rules.

May 5th, 2016 – UPDATE

- Fixes issues with WordPress 4.5
- Revolution Slider updated

Hi Dany, Having a minor issue since the Wordpress 4.5.2 Update. Once Wordpress was updated I can not seem to change the background image of Module Rows. Once I click the “Upload Image” button under “BG Image – Custom… nothing happens.

I’ve done this on a few different test environments to verify that its the WordPress update. Is there any fix to this?

-Ian

Hi Ian,

We released an update back on May 5th that fixes that issue. So, just update the theme and the issue will be gone.

jjjas

jjjas Purchased

Hello, Please see image http://www.screencast.com/t/JHPkrCuo97uV The problem is, we can’t update theme as this current theme is modified by your team (it was a paid support, great support though :)) .. If it is related to updating theme.. what should we do? – it is NOT child theme… Thanks for your help.

Hi,

Unfortunately, it seems your support period has expired ( the “supported” badge missing ).

I’m sorry about that, it is against the Themeforest rules for authors to offer support to customers with expired support. We could get in trouble if we did which would be bad for both customers and us.

If you need support please purchase a support pack and we’d be happy to help out.

Again, I’m sorry, but we have to follow the Themeforest rules.

I just installed the theme and I’m having an issue with the header and menu fonts and colors. Every time I change them under

Header Bar – Navigation within Appearances- Customize,

I never see it change

Hi,

Sorry for the wait, weekend got in the way.

Do you perhaps have a caching plugin installed, if you do that might be the reason the changes do not apply. In which case clear the cache in the plugin settings.

If not, then please send over your WP admin and FTP info via the contact form on our profile page and I’ll get in there and figure out what’s going on.

Include this in the message as well, for reference:
http://themeforest.net/comments/13581321

The weekend got in my way too. I ended up fixing the problem, thanks for your support and offer to fix it yourself on the backend.

Happy to hear it’s sorted out. If there’s anything else let me know.

Is the version of Revolution Slider not able to be updated to the latest version? I correctly enter my API Keys and User information in the correct section but I keep getting a message that that must be set…

Hi,

The “automatic updates” are only available for those who purchase Revolution Slider directly, not as part of a theme.

Will update the theme package with the latest version of Revolution Slider this week, but send over a message via the contact form on our profile page and I’ll send it over earlier so you don’t have to wait for the official update.

That’s great news, thanks!

Just sent over the latest version.

exobooth

exobooth Purchased

Is there any way to import the dummy content to get things started? I’ve checked but I don’t see a one click install for this.

exobooth

exobooth Purchased

How do we install the demo content from the xml file then? I’ve never done that before.

exobooth

exobooth Purchased

Ya we tried to import this using the wordpress import tool and just got a bunch of failed messages. We need the demo content to get us rolling as we often use this to mold many pages from the demo items we see.

Hi,

Can you send over your WP admin info via the contact form on our profile page and I’ll set up the demo content.

I’m having a problem with rows and revolution slider in Internet Explorer, they overlap. I could send you a screenshot, any idea how to fix this problem?

Hi,

Can you send over the URL to the page with the issue? Screenshot will help me see what is going on but need the URL to figure out why it’s happening.

Hello! I am using your theme (which is very user-friendly and effective by the way!) but I only want 1 image in the slider and I don’t want it to show the selector button below it or auto-slide to the same image a second time.

Is there an easy way I can change this? I tried a few different things in the slider settings but nothing worked. I feel like it’s a simple button click but if you could point me in the right direction that would be much appreciated.

Thank you!

Hi,

If it’s just an image you don’t need the slider. Remove that module and add the “Image” module instead and set that image in it.

Hi, I tried that, however I want the image to span the full site width like the slider does. With just an image module this doesn’t seem to be possible, so any further help would be great. Thanks

Sorry another quick question! the search bar doesn’t seem to be responsive, forexample I added a margin/padding above the header navigation and now the search bar is overlapping the naivgation. Do you have a suggestion to fix this? The padding helps align the navigation with my logo so I don’t want to remove it, if anything, is there an easy way to remove the search bar?

Hi,

Can you send over the URL of your website, seeing the issue will help me understand what is going on.

Hi,

Here is the url: http://www.unfoldingauthenticity.com/

(look at it on a smaller screen size to see the overlap (I see the problem when viewing the site from the “customize” screen on my laptop, because it makes the site smaller to fit within the window. On a large screen it’s fine. Thanks!

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