69 comments found.
Hello, in Firefox the pictures in the gallery are not displayed. Please advise how this can be fixed.
Hello,
Please check your ticket in the support center.
Best Regards
Hello! One question about the template. I used the module gallery here: http://kissunderthemoon.digitalsteph.it/ but the pics don’t open in a lightbox. I can only scroll through them without seeing them singularly or bigger. Is there a way to fix this?
Hello,
Yes, that’s correct. Because that module doesn’t have any lightbox feature. It’s not a bug.
If you need something more advanced use a plugin or a shortcode inside a column block.
Best Regards
got it, thanks. I tried to use a few plugins but they don’t seem to work properly in the module. Do you know of any that are compatible?
Hello, every gallery plugin that offers a shortcode should work. Just paste the shortcode inside a column block. I don’t have a specific plugin to suggest.
Hi, a client purchased this theme and I’m working on it. Can’t seem to be able to modify the blocks, when I click on the pencile on the first carousel on the home page I get a grey screen and nothing happens.
Hello,
Please install the Classic Editor plugin: https://wordpress.org/plugins/classic-editor/
Thanks, that worked! 
I have a qiuestion about the carousel on the top of the page. Would it be possible to hide the browsing arrows? I tried putting
.right.carousel-control, .left.carousel-control { display: none;
in the additional css section but it’s not working. Also, I’d like to associate an anchor link to the image in the carousel, is it possible?
You can use something like:
.owl-controls {display: none}
Carousels are for images only.
Thank you, that worked! However, it applied to all carousels on the page. I tried adding a custom id to the single carousel like this:
homepage-carousel .owl-controls {
display: none }
but it doesn’t work. I was also trying to stop the automatic scrolling with
owl.stop
but that doesn’t work either.
Sorry but I don’t offer support for theme customizations. This is something you need to integrate yourself as s developer.
I understand, thanks anyway. Last question: is it possible to add anchor link to the page? I can’t find a module for that.
There’s not a dedicated module but the Column block accepts HTML code, so you can put everything inside that module.
No updates? Has this been abandoned?
Hello,
The theme is not requiring updates, because it has no bugs at the moment. But WP Hotelier was updated a few weeks ago.
Hello,
I am currently building a site for a client using this theme and the plugin Lollum Page Builder is not working properly. The entire window appears obfuscated on new browsers except for Internet Explorer. The changes do not save and the Page Builder does not appears on new pages. As soon as you switch back to WP Editor it is impossible to revert back.
That did the trick. One more issue, the map is not working in your demo and in the site I am working on. Even after updating the Api Key from Google.
Hi,
That’s because you need to create an API key on Google and associate a billing account (with a valid credit card). More info here: https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors
The map is working correctly, you just need to fix your billing account on Google.
Best Regards
Excellent. Is there a way to change the ´Check availability´ to Book Bow from the button on the top bar?
Hi,
That text is defined in the volver_book_button() function in volver/inc/hotelier.php, line 31. That function is pluggable so just override it on your child theme. Copy the whole function without the line 23 and the line 35 and paste it on your child theme. Then change the text on your child theme.
Best Regards
Any updates coming?
Hi,
For the theme no at the moment. But the last update of WP Hotelier was 3 days ago. https://wordpress.org/plugins/wp-hotelier/
Best Regards
This theme seems to completely break with WP Hotelier Version 2.1.0
Hi,
What problem do you have exactly? I’m also the author of WP Hotelier so I’ve tested it of course. The theme is fully compatible.
Is it possible to open slider photo here: http://demo.lollum.com/volver/rooms/presidential-beachfront-villa/ in a lightbox?
Hi,
Yes, there’s a bug. The click should open a lightbox. I will send an update in the next hours to fix the issue.
Best Regards
Update sent.
Many thanks
Hi there,
Question before buying:
The content in the middle frame “THE BEST HOTEL IN VENICE TURN MOMENTS INTO MEMORIES” how customable it is ? Is it possible to put a logo ? img ? or just text ?
Hi,
Just a text. It’s the carousel/gallery description.
Best Regards
Do you have a HTML version of this theme?
Hi,
No only a WordPress version is available.
Best Regards
can everything be translated?
Hi,
Yes, all it can be translated. But if you’re talking about a multilingual site (ie. more than one language), please note that you need WPML. Because WPML is the only multilingual plugin that works out of the box with Easy WP Hotelier (the booking plugin).
Bu if you just need to translate the theme (and the booking plugin) from English to another language you don’t need WPML. You can use Poedit or another plugin.
Best Regards
Hi,
I have a multilingual site with volver and wpml installed. How can I add different translations for the Theme customizer? For example “Footer Setting” > “Site’s footer description”?
Hi,
Please check the WPML documentation: https://wpml.org/documentation/getting-started-guide/string-translation/
Best Regards
Hello, nice theme. But I need to know if the mobile menu can be fixed in the top. Thanks
Hi,
No. The position of the menu is the one you see in the demo.
Best Regards
Pre purchase question: Can the customer book a room and make a partial pay and pay the rest when he checkouts?
Hi,
Yes. You can require a percentage deposit. Then the guest can pay the remainder locally in the hotel structure.
Best Regards
Hi, my Website is in English and I want to translate it into French. When I click on “Check available” I go to the page => “available-rooms” with the code [hotelier_listing] inside. I go to the options Hotelier > Settings > “Hotelier pages” and I put the corresponding page in “Listing page”. I use WPML and I don’t understand how to translate this page ? Because if I duplicate this page in French with the code [hotelier_listing] inside it doesn’t work … I can’t put 2 pages in the option ? Thank’s to help me
Can this theme be used without Hotelier? I want to use another booking plugin.
Hi,
No. The theme works with Easy WP Hotelier only.
Best Regards
Thanks.
presale question : the booking system has this option pay in hotel ? i don want they pay online . i want they submit the reservation then they pay it in hotel
Hi,
Yes, there are two ways:
1. You can set the booking mode to “manual”. In this mode the admin can manually confirm the reservation.
2. Or you can use the “instant” mode but without requiring a deposit. The reservation is confirmed automatically in this case.
More info here: https://docs.wphotelier.com/article/20-room-reservations
Best Regards
Hi!
- Is it possible to have a full WP standard WYSIWYG Editor within the page builder? - How to achieve two empty rows? - Can I somehow add (un)ordered lists?
Hi,
1. Unfortunately not. The page builder is very simple. Anyway you can use other page builders like Visual Composer for example.
2. You can add two full width empty column blocks or two full width “Empty Column”.
3. The column block accepts HTML code. So you can paste your HTML in that block: https://pastebin.com/raw/Nb8mKgxS
Best Regards
Hi, is it possible to provide the exact demo so i can just change the content (or maybe with placehodlers)? It fits exactly and i’m kinda pressed for time.
I know this is probably adressed in the ‘no custom installs’ part but i’m not asking for a custom install but a clone.
Hi,
Yes the demo data is included in the theme’s package. To clone the demo you need to follow this video: https://youtu.be/GWaZ8i-OMpY
Best Regards
Thanks for the amazingly fast response!
Hi guys,
First of all congrats for that impressive theme!
Quick pre-sales questions…
1. Does it have all payments related features and functionalities, such as WooCommerce, API development and sand boxing for different payments gateway such as DirectPay, authorize.net, stripes, PayPal, PayMil… ?
2. Full integration, channels, such as booking.com expedia.com or Jovago.com, tripadvisor.com, hotel.com…
3. In terms of reservations, can we block rooms and dates, and does it comes with an availability chart, so that one can see availability at a glance?
4. For the pricing properties pricing, are seasonality and marginal pricing possible?
5.1. Can it handle multiple properties, with multiple room types?
5.2. If the additional services could be pushed further, with ultimate goal of creating packages, with ground handling, such as airport transfers and excursions?
5.3. More importantly on the additional services, can prices be broken down between the different services?
6. Last but not least, taxonomy change for multiple properties, with different hotels names, rooms type…
Thanks,
Hi,
The plugin used is free and you can try it yourself and view the features here: https://wordpress.org/plugins/wp-hotelier/1. PayPal is available in the core and Stripe as a separate premium add-on (not free).
2. Unfortunately not, no channels support
3. There is an admin calendar page where you can see the reservations (1 week or 2 weeks). You can block some dates with a separate add-on (not free).
4. Seasonal prices available
5.1 The plugin is meant for a classic hotel, not for multiple properties.
5.2 and 5.3 Packages are not available
6. You can change the post type name and the taxonomy (there is a WP filter). But again, the plugin doesn’t work for multiple properties.
Best Regards
Hi There,
I just wanted to know if there was a way that I could change the pricing of the rooms depending on the number of people in your theme? Think air bnb. Is it possible to have a variable price feature? Thanks in advance
Oliver
Hi,
Unfortunately not. You can have variable prices (http://docs.wphotelier.com/article/29-variable-room). But the price is always per room, not per person.
Best Regards
Hi there, thanks for that. May I ask, what the variable can be? i.e is there a workaround that the price could change based on a certain selection in the form? Best,
Hi,
You can see how a variable room works in the link above. You can try the booking plugin yourself, it’s free: https://wordpress.org/plugins/wp-hotelier/
Best Regards
ok great I will investigate. Thanks for your help
