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Preview and support link broken
Thank you, we’ll check
Is it possible to add more than just 4 services in that section?
I’ve also noticed a problem in the menu. if you have a drop down in the smaller version of the menu after you have scrolled down the page, the choices don’t show in the list until you move your mouse on top of them.
Hello. No, the design does not provide services for more than four. Could you please send a screenshot of what you have in mind?
Can I use a video background?
is a function of the video background for header
Hi, I have downloaded the Wordpress version. I upload it to my Godaddy wordpress hosting. When I activate the site or even preview the live demo, it is pretty much a blank site. It looks nothing like yours.
Any pointers you can give me?
Please read the documentation. It details the process for setting the theme. Documentation located in the archive you downloaded from Theme Forest
Hi, i need put a auto play video in backgroud of first page. Who i can to this?
Hi. You can add your custom code in the file home-page.php
What do I change in home-page.pho ?
i need put the video in the header
And i can’t open a ticket in your suport website. Tell not verified to my purshase code
There is a function that switches layouts header
The function that you tell me don’t apear in my header options.
And i want discut this in a suport ticket but the purshase code isn’t acept…
Are you saying that you choice is not available in Theme Options -> Header -> Choose header layout?
Yes, i don’t have this option, How i send you a image?
Write me an email
Send to which email address?
Write from my profile then I’ll tell you, or use Dropbox for images.
Already ordered the email by the profile for some time. I bought this theme for a micro-site and need it urgently ready …
I can not insert the video, the option does not show, as the pictures on the Ipad. Furthermore I can not even get the support page for my purchase code is not valid.
I reply to a message. Unfortunately due to the time difference, I can not always respond quickly.
Would the header support an animated GIF as opposed to a video or static image?
Hi. Theme does not support GIF
I’ve just got your theme and I can’t get it to work properly. It wants me to select something to appear on the front page instead of having all the sections like your demo. When I do select something, like ‘about page’, it’s just that rather than the whole list of options in your demo. The website I’m practising on is http://myfirstholiday.co.uk/. Be grateful if you could help. Thanks, Vicky.
In the archive, that you downloaded from Theme Forest there is documentation to help you set up the theme
Hi Lesya i purchad your theme Vortex and uploaded it to my wordpress 4.0. However after following the documentations i seem to be missing some features in the theme like the advance section that would in able me to set the service page and the class for the icons. As well when i try to change anything for the different sections in the themes option it doesn’t seem to change at all. I did manage to tweak the header page or section but the other features is not working for. What to do? Any my boss would like to have this site up and running with in 3 weeks/. this is the link https://www.profitnessjunkies.com
Hi. I already answered your e-mails
First thank you for he Theme, I really like it!
However I my contact form isn’t working. At the end of the page I have this message: [contact-form-7 404 “Not Found”]
First of all, I want to thank you for your purchase and kind words.
Please read the documentation. The latest version of the theme has been integrated with the plugin Contact Form 7 and this error occurs because of it lack of
The plugin is activated but this message still appears on the main page….
The formulaire is:
Votre nom (obligatoire)
Votre email (obligatoire)
And the code:
[contact-form-7 id=”222” title=”Formulaire de contact 1”]
The documentation included a link to the plugin page, so you can customize it for yourself http://wordpress.org/plugins/contact-form-7/.
Also check out the code that is generated when you create a contact form. If your form code different from this[contact-form-7 id=”1837” title=”Contact Us”], you can fix it in a file contact.php on line 98
I would like to know how to create a slide gallery when I add some pictures in a page. Currently if I add an some images, when I click on one of them, a new page is opened and I have to go back to return on the page….
I hope I am clear.
To create a gallery you need to get into to edit post. Then click on Add Media -> Create Gallery
Thank you Lesya but what I mean is that when I create a gallery in a page how can I do if I want the images to appear as a slide…
For example in this page: http://www.sawart.org/marwa-adel/
Vortex by default does not support the gallery. Sorry, I was wrong. We will try to make an update for this by the end of next week
Thank you so much!
Any ideas why the contact form doesn’t display over the map?
Also how do I remove the vortex from the header image?
And finally is there a way to remove the button showing in the header image?
The latest version of the theme is integrated with the plugin Contact Form 7. How to work with it, you can see the documentation.
If you do not need a logo and you do not want to upload your own, you can remove it in a file fr_headers/fr_header_image.php on line 10
Button you can delete in the same file on line 14
Hi thank you for this.
I am struggling to find where in the code the header image is pulled from as I can’t seem to change from your image to our own.
You can easy do it throuth theme options panel in settings Header->Background Image
Hi I have tried this, but the old one is still remaining there.
Make sure you save your changes. I have everything working. If you want, you can change this in file style.css on line 172
I just have a couple of questions before we purchase this template.
I have an understanding of WordPress, but I am by no means at developer level. I was wondering how usable this template is for someone who has knowledge of WordPress, but not at a great level.
Also wondered what the support is like for any issues that you may have with changing aspects of the template. Is it an email support and how responsive is this?
Is the template only single use or can is be used on a couple of websites?
Hello. Thanks for your interest.
Since I can not rate your level of expertise WordPress, it’s difficult to say easy change. Each section has its own settings, you can write me an email so I can send you the screenshots, so it will be easier to understand the theme suits you or not. Theme is fully responsive.
Support includes installation guidance, bugs fixing, and general problem solving with features explained on the theme’s official sales page.
One license you can use for one project. For the second you need to buy a license again
Hi thank you for this information. Just had one quick question.
Are you able to add more pages to the template than are currently showing in the live preview above. Is there the ability to choose how that will display in the parallax functionality?
Pages like Home Page available only one… You can add simple page. Example you can see on the Shortcodes Page
Fantastic theme. Just one question about
Can i put some custom descriptions in lightbox photo in portfolio section?
Now i have a caption, under photo window, but it shows only number of photo.
Can i change it?
Thanks for your support
Hi. Thank you for your kind words I really appreciate it
<a href="<?php echo $fullsize; ?>" rel="lightbox[united]" title="<?php the_title(); ?>"></a>
Hi, interested in Vortex but:
is support still provided and is the theme being updated?
Also, is it possible to view a Video slider version (I clicked on the link but it appears to be broken).
Thanks for your interest
Support is provided. This is not a video slider, but the video heder. Everything works as it is necessary
Hey, so theme keeps going to default, especially the theme options, is there a way to stop this?
Hello. Theme working correctly. Do not forget to save your changes
If I make changes to one of the tabs, some text fields in the other tabs restore to defaults. So one has to be on the lookout. Of course I save my changes. But now I have to check each option to see it hasn’t restored to default. That’s how painful the process is. Can I disable/cancel/delete defaults?
Please specify which ones fields
I need to use an older version of jquery in order to get a script on my site working. Specifically, I’d like to disable v1.11.0 and use a different version instead. Can you tell me how I’d do this in your theme?
jQuery installed not in the theme, but in the WordPress system. Also, I can not say that the rest of the scripts will work correctly with an older version
How do I add a widget area to the theme. I’d like to add a widget are on the header, somewhere I can add a newsletter signup link. Thanks
Sorry, adding new features not included in the support. You can read about this here http://codex.wordpress.org/Widgetizing_Themes
I purchased this theme, but the themeforest .ZIP file doesn’t upload to WP.
I zipped the ‘Vortex’ file and uploaded it, but I am just getting a gray box and “Hello World” message. Please help!
Hello. All right. Please read the documentation. It details the process for setting the theme
How do I increase amount of words to include in the services section. The characters are truncated and can’t find a way to adjust them or include a read more…
Hello. You need open file services.php and change parameter on line 29
Great thanks, how do I change the image/video appearing in the service section?
Please read the documentation. It details the process for setting the theme
PreSale question. In the section “About Us”, is it possible to have several people (with pictures etc.), not just one? Thanks!
Hello. Possible to do so, as in this theme Mountain
as I can put an image in the slider ipad?
I can change the order of the sections?
Creating posts for it necessarily specify the type of post to work properly. Inclusion of all posts in one category, and then select it in the settings ‘iPad Slider’.
You can do it manualy in file home-page.php
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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