Web Themes & Templates

Discussion on VoteStart - Political Campaign Theme

Mikado-Themes supports this item

Supported

32 comments found.

umsuka

umsuka Purchased

Hi

I sent a support ticket 5 hours ago on your website

Hi there,

Please note that our support team’s response time is within 24h and they do their best to handle all requests. We are sure that one of our support agents will answer your ticket as soon as possible. You can also provide us with your ticket ID so we can take a closer look.

Thank you for your patiance.



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umsuka

umsuka Purchased

Come on guys its been 11 hours already and no response

Hello,

Sorry, but we couldn’t locate your request on our helpcenter. Please send us your ticket ID and we will speed things up.

Note that our usual response time is 24 hours on workdays.

Thank you for your patience.



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Hello! Thanks for the theme. I have a few questions.

- How to translate these words (screenshot)? https://yadi.sk/i/LJXUlEU39f7_bA

- How to change color and hover color these buttons (screenshot)? https://yadi.sk/i/bbcCdDCQnvMcGg https://yadi.sk/i/SryozC100bxw5g - How to change color these elements (screenshot)? https://yadi.sk/i/OJiBBsPqlvTtCg https://yadi.sk/i/e82r9ob9Tcfd7w https://yadi.sk/i/4bTM8pn3cRZbEQ

Тhank you in advance!

Hi there,

You can translate any of the themes labels according to our tutorial here.

As for the color change you can either change it within our themes options VoteStart Options > General > First main color or the button shortcode on the page.

You can also check our themes documentation here.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Thanks

Hi there,

Glad we could help! If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hello, I just bought the template, but I think I have a problem with wp bakery. We do, I can’t change a page.

The plugin is installed and activated.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you. This way our support team can check this on your end and help you.

Thanks.



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Hi. I looked at the instructions for installing the site. I actually like a mix and match of pages from different demos. Is there an ability to import all the demos at one time? Great job and thanks.

Hi there,

Thanks for taking an interest! Yes, and it is the only way. So once you import the demo content you will get access to all your pages and settings from our demo website that you later can combine, edit and customize to your needs.

Do let us know if you have any additional questions anytime.



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ohder

ohder Purchased

Hello, While installing the theme, I get the following error. Can you help me? Sincerely. ** The link you followed has expired. Please try again.

Hi there,

Thanks for writing in! Please read our article about the issue here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Nevermind, I found it! Thanks

Hi there,

Please note that once you install the theme you do have an option to import the demo content which will give you access to all the pages and settings you can see on our demo website. It is then up to you to choose your Home page such as Fullscreen slider demo. You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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The nav on mobile seems to be broken, is there any plan on updating this?

https://votestart.qodeinteractive.com/

Hi there,

Thanks for writing in and reporting this to us. It will for sure be fixed in the future theme update and if you need immediate assistance you can always send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will check this on your end.

Thanks.



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Is it compatible with woocommerce 4.4.1?

Hi there,

Thanks for taking an interest! Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding.

Do let us know if you have any additional questions.



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Hi have there been any reported issues with Wordpress 5.5+. I’ve had issues with WP 5.5 breaking sites and I’m not interested in going through hell with a new install. Thanks.

Ignore. I just read your above response.

Hi there,

Alright, if there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.



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presale : i want vote not collect money just people will subscribe and vote for him/her if someone got alot of subscribe will win i don’t need collect money instead donate will be vote now or subscribe and this support fb /google signup??

Hi there,

Thanks for taking an interest! The theme does not have this feature as it is about donating and collecting a fund for something. Sorry about that.

Do let us know if you have any additional questions.



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Hello,

The popup to open the videos does not work well in the mobile version. It happens even in your live demo. I have already opened a ticket but nobody gives me any solution. Could you please help me?

Thanks in advance.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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I sent ticket number #76993 last week…

Hi there,

Once we check we can see that your request has been handled, so if you need any further assistance please continue the conversation with our support team.



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Hello,

How can I edit this template with Elementor? It is almost impossible

Hi there,

Thanks for taking an interest! The theme comes with the WPBakery plugin included which is more than enough to achieve anything you do see on our demo website and at the moment it is not Elementor supported.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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So dificult to work, not recommendet at all this theme

Hi there,

Sorry to hear this however please note that if you need assistance and help you are more than welcome to submit a request at our help center and our support team will be happy to help.

Thanks.



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