301 comments found.
Hello, I’m interested in purchasing this theme, but I have a few questions: 1) Is there a “dark mode” so we can make the background black? 2) is it possible to have the landing page be one of the product pages? (bypassing all shop pages and just have the store be one product page + cart, etc.?) 3) How customizable is the header? Can we remove search? Any filter, etc? Thank you.
Hello,
Thank you for reaching us!
1. There isn’t a pre-made dark demo, however colors in the theme are customizable and you can adjust them to suit your needs.
2. Once you import our demo content you will get all the pages and settings which you can adjust to your needs. After that can navigate to Settings > Reading and set your page of choice as your homepage (please see screenshot). You can delete pages you don’t plan on using.
3. Please check the documentation in this link. Search is added as widget and you can find more info about widgets and widget areas in the documentation.
Do let us know if you have any additional questions.
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Thanks for the response! Regarding making the home page (Static page) setting as the product page – we’ve tried 2 other themes who’ve said the same thing, but the product pages were NOT eligible to be set as the Home Page for some reason. Are you 100% sure that we can indeed make a product page the Home Page?
Hi,
The default shop page (set as shop page in WooCommerce > Settings > Products) can be set as a homepage (please see screenshot). Also, other regular pages with Products list shortcodes can be set as homepage.
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Hi guys! Is your last version works with PHP8? because I have a client with the template 1.7 that not run with php8. thank you
Hello,
Thank you for reaching us!
You can check the latest version of the theme in the change log, however we haven’t tested it with PHP 8 yet. Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however once it is updated changes added in the update will be listed in the change log.
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is this WordPress 6 compatible? We see theme has not been updated for 1 year. Is any update coming soon?
Hi,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
If you are running latest WordPress version please use this plugin.
Newer WordPress versions introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Hi there I need to display a banner or description on a category page and I need a different one for each category – I’m finding a few plugins that I have tried won’t work for me – I’m just wondering if this is achievable with this Theme? thanks very much
Hi there,
Category description for product list is not displayed in our themes. If you want to change this, you’d have to custom – code your template files. You need to include this hook
do_action( 'woocommerce_archive_description' );inside overriden woocommerce files in theme installation directory.
If you’re not able to do this yourself, please open a ticket in our forum and our agents will help you out. It’s important to note that this is a custom – coding task and we help users with default theme options only. Our agents will only guide you to the file that needs to be changed, but everything else is up to you. Thank you for understanding.
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Hi I was just wondering how I would change the wooCommerce shop layout from one column to two columns on mobile please. Thanks very much!
Hello,
Such an option, unfortunately, does not exist within the theme, however, it can be achieved with custom css. Please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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As of version 2 of the theme update, WPBakery Page Builder does not work with the Edge elements. When I update the theme the pages show the code instead of the text that is in each Edge Element
Hi there,
Thank you for reaching us!
Please check if you’ve updated theme and bundled plugins to the latest version listed in change log. It is also important to update bundled plugins, especially Edge Core plugin.
To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins.
After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
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Thank you for update theme
Hi there,
You’re welcome.
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Hi! I would like to buy this theme, but is it compatible with latest WP and Woocommerce?
Hi there,
Thank you for taking interest in our theme.
Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the versions of WordPress up to 5.7 and you can always check the article in this link.
We haven’t tested our theme with WP 5.8 yet. It would be best to wait until we release an official update, but you can also try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
If you have any additional questions please let us know.
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Hi, I have a problem with the photo quality.
I uploaded demo content, and the photos in the product gallery are not high quality.
I uploaded my photos, the problem is not solved.
The quality of uploaded photos decreases after loading, except for the first photo in the product card.
- The first photo in the gallery is of normal quality. - all subsequent photos – poor quality, pixels.
How do I solve this problem?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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I did not buy here, I do not have a purchase code.
But I bought officially, can you help me?
photo problem! your theme is not working correctly.
Hi there,
We are exclusive authors on themeforest and our themes can only be purchased through Envato, and to validate your purchase you do need to have purchase code. In your case if you managed to get the theme from somewhere else possible the theme is not complete and we cannot guaranty for this purchase.
Thanks for understanding.
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Hi there,
You can remove the related products by adding this code to Appearance > Customize > Additional CSS
.edgtf-woo-single-page .related.products {
display: none;
}If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hello friends, after I upgraded to wordpress 5.5. I get this notification:
/wp-content/themes/walker/framework/admin/skins/edge/assets/js/edgtf-ui/edgtf-ui.js: jQuery.fn.load() is deprecated Please make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.
Will you update to resolve this?
Hi there,
Thank you for writing in.
This is just a warning, it doesn’t affect your site at all.
We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.
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i need the update of plugin wpbakery for my theme
Hi there,
Thanks for writing in! If you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions.
Thanks.
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Hi There – when is the next update for the theme “Walker” planned ? Right now WooCommerce is at 4.4.1 – and the theme needs a few small updates to the fully compatible. Thanks.
Hi there,
Thanks for writing in! Please note that Due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help. Thanks
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walker/woocommerce/cart/cart-totals.php, walker/woocommerce/cart/cart.php version 3.7.0 is out of date. The core version is 3.8.0, walker/woocommerce/cart/cross-sells.php, walker/woocommerce/content-product.php, walker/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0, walker/product-searchform.php, walker/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0, walker/woocommerce/single-product/up-sells.php
This issues from my woocommerce
Hi there, Thanks for writing in! Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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When are you releasing the update with woo commerce 4.0 support ?
Hello,
thanks for reaching us.
Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding and let us know if you have any additional questions.
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Dear sirs,
We have finally purchased your theme. It is nice theme. We need some support please. Thank you
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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Hi,
Yes we did but no answer at all. Now we are using our website under a subdomain and we want to change our domain name for main one. What should we do?
Thank you
Hi again,
Please provide your request ID here so we can check the status.
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32395
Hi again,
Agent has been informed, your request will be answered as soon as possible.
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Hello,
Pop up Sign in / Register form is not working
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
Thanks.
Support
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Hi,
Having a problem with payment, need your help please
Thanks
Hi there,
What kind of problem are you having?
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Payment unsuccessful – there was a problem processing your credit card. For security reasons we may need you to re-enter your Visa or MasterCard details before trying again, or you may need to try an alternative payment method.
Hi again,
Is this an issue on Walker or while trying to purchase our theme?
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Hi, Yes I am going to purchase the theme. My bank says everything is fine…but no luck at all
Hi again,
This is not really up to us, you can try again and if you don’t succeed, please contact Envato about this, since they handle the purchases.
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Hi does this theme support videos in products? If yes how do they look like in pages? I want to buy this theme but my shop will have products that are video for download and I need to know if this type of display is supported.
Hi there,
Displaying videos in the products is not possible, unless you enable WPBakery for products and display the video inside the content with the video element.
If there’s anything else, feel free to ask!
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How can I show Filter and Pagination on shop page with right sitebar?
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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I’have problem with description on product page, I have a ticket open from 3 days but no one ask me: let me know (tiket id:#26795).
Hi there,
Support agent has been informed, your request will be answered as soon as possible.
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Hello, i no longer have support, but the edge instagram widget stopped working :/ i reinstalled the plugin, reconnect my acount, and nothing.. any ideas? thanks!!
Hi there,
Please read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002329117-What-To-Do-If-Your-Instagram-Account-Is-Connected-But-Not-Displaying
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