15 comments found.
I am using this theme for a client. And the experience is terrible. Things that really bother me: 1. How to change the ”TOPLIST OF THE WEEK BLOCK” hover color 2. Why cant you click on other images on the product page? Why bother adding additional images if you can’t see them. 3. ”TOPLIST OF THE WEEK BLOCK” bottom products. In hover mode they get cropped by the section below. So the hover effect is of no use. 4. Why can’t I change the home banner and shopping cart colour? 5. Terrible mobile design. Especially the homepage with the caroussel.
We checked your account don’t purchase our theme!
For all your questions, please submit into https://kalathemes.zendesk.com/
Thank you.
I don’t need to. My client did and I had to create the webshop with the Theme.
So, please tell your client open the conversation https://kalathemes.zendesk.com/ to request support. Thank you.
Hi I purchased and implemented this item via envato elements. I hav an issue with thumbnail click and currency change. Where should i raise the ticket.
We are so sorry, the Envato Element don’t include support, you can read https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements . Only the purchase from HERE with Regular/Extended license will include support. Thank you.
Can I get an email to contact you plz ?
Could you please open a conversation at https://shopifysupport.kayako.com/ the Customer support staff will check and help you more. Thank you very much.
if i buy this template, will i get the photos and images ?
This theme have some sample data such as banners. But it will not include products images data or collection/blogs data.
Pre-purchase question – does your newsletter popup support active campaign integration?
Hi boozebaron,
Yes, it’s. Currently this popup used subscribe from Mailchimp.
Regards,
Hi there,
Do you have a wordpress version of this theme that can be used without shopify?
thanks
Hi Gryphin,
Currently we don’t have the plan to build this design for Wordpess 
You can refer other our WP theme at http://themeforest.net/user/tvlgiao/portfolio?utf8=%E2%9C%93&term=wordpress
Regards,
I really like this theme but have a couple of questions…
1. I see that the menu has the ability to extend to a sub-child collection from a Parent. Will the menu on the theme work well with 50 or so child collections (with a few sub-child menus)? I plan on having two main Parent Collections with the rest coming down from there. Will the 50 or so expand horizontally or will they stretch straight down?
2. Can you please tell me if there is a set size for product images, as I will need to use several different sizes.
3. Can the top menu (which will show the collections, home, etc..) be ‘stuck’ to the top, so that if the customer scrolls down they will still have that at the top of the page?
Thank you in advance!
Hi yelamark,
Thanks for contacting us.
1. 50 is huge to show as sample menu style ( as in our demo is Shop menu), it will nice when you use Mega menu style (as in our demo is Templates menu), it can show 3 columns list collection.
2. If your product have several different sizes, it will show not nice. For example, 1 product have long image, 1 product have short image, it will not nice when near. So, we suggest all image should have the same size (square or rectangle).
3. Yes, it’s possible.
Regards,
Hi,
This theme contain HTML template files?
I just need of HTML files… Is it possible?
Thanks,
Hi marlonfreire,
Sorry, we don’t have HTML version of this theme.
Regards
When I’m on mobile i lose the second level of drop downs in the menu. is there a way to have them activated when used in mobile format?
Hi VPRS,
We have to customize the source code. Please open a ticket here http://codespotsupport.com/others/ Send us a customization request and your website admin account. Our support team will do it for you.
Regards
Hi, i have set my currency to inr in my shop. But in the product added to cart pop -up and the mini cart, the prices and total ( all currency fields) its still showing $ next to the amount. Please fix.
Hi arpitkr,
We will check it and reply to you ASAP.
Thank you for your report.
Regards
Hi man, this ticket is now open for a week, please fix. now the product added to cart and mini shop cart dont show. Please have a look
Hi , If i go to product detail of ” PRODUCT A”. and then do a quick view for ” PRODUCT B” in related products. Upon mouse hover of the image for “PRODUCT B”, the zoom image of “PRODUCT A” is shown. Please fix
Hi man,
We will fix it and release a new version now.
Regards
Hi, i need a sticky header ( global menu), is it not a part of the vanila set up?
Hi arpikr,
We will add the sticky menu feature in the next update on next week.
Regards
before i buy that them, there is 2 things i want to see if you can fix. on the homepage in google chrome: scroll down few sections then wait, after the slider will move himself the page will popups few times , there is something you can fix?
also the scroll , how can i remove the scroll script/css from the theme? thanks.
btw. GREAT JOB!!!
Hi arichen27,
1) Sorry, I can not fix it, I think it is normal, we need some time to load the slider and popop newsletter.
2) We will add a option to disable it on admin now.
You can purchase this theme now and open a ticket here http://codespotsupport.com/others/ Our support team will help you disable the scroll effect.
Regards
Really lovely well done GLWS
Thank you!
Amazing Work! Good luck with sales
Thank you!
