DanyDuchaine

DanyDuchaine supports this item

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290 comments found.

popolis

popolis Purchased

Hi, I would like to know if latest and actual Theme is compatible with Wordpress 4.7.1 Thanks!

Hi,

Yes, there are no known issues. If you do run into anything, let us know and we’ll get that sorted out.

Hi, I am having trouble finding the theme options. I do not have a tab under appearance …. I can’t find it anywhere.. any ideas ?

Haven’t had that issue happen before. Could you please submit a private support ticket at danyduchaine.ticksy.com and include WP admin and FTP information, I’ll get in there and figure out what’s going on.

Mention the issue in the ticket as well.

Hi,

I was not aware that this theme required so much CSS coding.

That does not work for me as I am a novice website designer.

Can I get a refund?

Thanks

Hey, no sorry I only give refunds when the theme is broken or doesn’t work as “advertised”. If you need help wioth the dummy content, simply head up to the support forum and we will help you there : https://danyduchaine.ticksy.com/

How long does it take to get answers on the support forum? I submitted 4 questions over 6 hours ago and have not received any response.

Support is handled once a day and it can take up to 24 hours ( Monday – Friday ) to get a reply. But it’s usually less, 24h only if it’s submitted right after the support round for that day is finished.

It’s just one person handling support, sorry about that, but we can’t afford to hire a support team of 3 members to cover 8 hours each ( 24h, live support ). It’s similar for most of authors on TF, most are just 1 or 2 persons ( developer + designer ).

The next support round was supposed to be in 7 hours from now but I’m currently available to handle it so I’m taking care of it now.

Hi,

I just purchased this theme and I installed it. Only one problem so far… The Dummy.xml doesn’t load well… Maybe it’s not fully compatible with WP 4.7.1 ? Could you please take a look at this ?

Thanks, Adrien

Hi,

That link is a Themeforest item preview URL, it always takes to the homepage, so I’m not quite sure which page exactly from the demo you wanted to link to.

Go directly to the demo ddthemesdemo.com/wave/ and then go to the page you want and you can get the actual URL of the page and send it over.

Hi,

http://ddthemesdemo.com/wave/gallery-view/paintings-2/

The way the visual of the picture looks.. It looks like a carousel. Does the design comes with a grid fonction of it or should I use a plugin for this?

Hi,

No, sorry, there’s no grid functionality for the gallery images on the single gallery page.

As for plugins, there are a lot of plugins for showcasing a gallery of photos, some examples are:

Photo Gallery

NextGen Gallery

Billboz

Billboz Purchased

Hi, I would like to know how to enable the arrows in the galleries on mobile. Thanks

Hi,

You can use this CSS code to show the arrows on mobile:

@media only screen and (max-width: 767px) {
    .carousel-nav {
        display: block;
    }
}

You can add it in WP admin > Appearance > Theme Options > Custom Code.

Billboz

Billboz Purchased

Thanks, This displays them, but on a mobile device when you press the arrows nothing happens.

Hi,

Can you please send over the URL to the website and WP admin information via a private ticket on danyduchaine.ticksy.com and I’ll go in there, figure out what’s going on and sort it out.

Hi – Just bought the theme and like it – but can’t get the homepage slider to work or resemble the demo. Read through the documentation and followed it. Help please

Hi,

Just answered on the email you sent.

Sorry, I just woke up, I answered to the automatic email Envato sent me about the comment, not to your email. Brain hasn’t turned on yet :)

Here’s the answer.

I’m assuming it might be image dimension related. Being a full width ( of the browser window ) slider there’s no exact width for the slider images and the ratio between width and height needs to be a bit bigger ( in favor of height ). On the demo we use images with dimensions of 1732×500 so I’d suggest using that.

But if it’s not the dimensions that are the problem can you please send over the URL to the website, will help me understand what’s happening.

Hi there, Lovely theme.

Is it possible to center the header menu?

Many thanks

Derek McArthur

Hi Derek,

Thank you.

Do you mean having the logo and navigation in separate rows and making them both in the middle ( centered )?

Drop this CSS code in WP admin > Appearance > Customize > Additional CSS:

#logo,
#nav {
    float: none;
    text-align:center;
}

#nav .sf-menu > li {
    float: none;
    display: inline-block;
    margin: 0 10px;
}

Hello, we have problems with the active link. There is no automatic setting of the wordpress navigation classes. Can you give us a hint on how we mark the current page in the menu?

Please answer to marius.schneider@e-site.com

Should be working there as well, but you can use this CSS:

#nav .sf-menu > li.current-menu-item > a,
#nav .sf-menu > li.current_page_item > a {
    /* css rules here */
}

Also, for submenu items it’s this code:

#nav .sub-menu li.current-menu-item > a,
#nav .sub-menu li.current_page_item > a {
    /* css rules here */
}
juan666

juan666 Purchased

I sent you an email with the links to the site, so you can check yourself what i mean. Thanks for your reply.

Just answered.

I don’t know how to use this.

If you’re having trouble setting it up you can send over WP admin info via the contact form on our profile page and we’ll set it up.

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