Discussion on Wavo - Creative Portfolio & Agency Theme

Discussion on Wavo - Creative Portfolio & Agency Theme

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159 comments found.

Hi, I need to get this theme https://ninetheme.com/themes/wavo/ (home light 1) but I am unable to do it.

Hi there,

Thanks for reaching out.

Once you import the Main Demo, which has 19 homepages including the home light, you can select any of those homepages as your fronpage: https://prnt.sc/lU3PKQFo5-J6

If any help is neeed with the demo installation, please feel free to submit a ticket our support desk and our team will gladly install any demo you want.

Thanks

Good morning team! Can i ask a fast question on Wavo theme? Is there a way to add cart icon on default side header next to hamburger menu button ? Thanks

Hi,

Regarding the cart icon, yes you should use the header top type. There is no option to add a cart icon next to the hamburger menu type.

Please clear out your browser caches becuase the changelog was actually updated. Regarding the Wavo elementor addon, we’ll release another quick update today and you’ll update them both without any problems.

Thanks

Thanks team you are amazing !

Hey,

We thank you :)

Have a nice day! :)

I am facing an issue “Your server does not match the recommended settings. Import the BASIC Demo only, or adjust your settings” I have change the server requirements as per the requirements but still facing the same issue.

how I can install it with out facing the same issue

thank you for that replay

this is my first and last time to purchase the theme from you.

Hello,

You’re welcome.

Apologises if that makes you down or caused any unexpected situation. I’m just trying to make it clear.

Also, this is envato support policy in case you wonder: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support

Have a nice day!

your apologizes will not fix my problem. it is clear that just sell and squeeze the customers as much possible you can.

How can I migrate license key to new website? I have changed my business name so do domain url. I can’t activate the theme when I’m trying to proceed with current code.

Hello,

Done, please give another try now.In the meanwhile, please feel free to submit a ticket on our support desk and our team will gladly help you out with your issues.

Have a nice day! :)

Hello, i have a pre-sale question, is it possible to build a full width video scroll page in autoplay? i want to do something like this site: www.rumbofilms.com I also want the thumbnails of the portfolio to be videos that plays at hover, is it possible? Thank you very much

Good Day, Please kindly note that i want to change my license. Client is moving to a new domain.

Hello,

Thanks for reaching out.

Done. In the meanwhile, if you need help, please submit a ticket on our support desk and our team will gladly help you out with your issues.

Have a nice day! :)

This template is not included in the themplate and this is the reson with i wanted to buy this template https://ninetheme.com/themes/wavo/home/home-1-dark-version/

Hi there,

Thanks for reaching out.

Sure. Once you import the Main Demo, which contains 19 homepage incuding home-dark-1, you can select any of them as your homepage from Dashboard > Settings > Reading.

If help is needed, please feel free to submit a ticket to our Help Center and our dedicated support team will help you out.

Have a nice weekend! :)

HI, Do i need to buy additional plugins to have the theme work same as the demos? And is the demo content available for import?

Hi there,

No, you don’t need to anything else to get the same demodata. Yes, the theme has wizard demo installer and you’ll get the any demo you want without anything extra is needed.

Thanks

hi, is there a way for the header parent menu nav to be clickable if has a child menus.

Hi there,

That is not possible. The parent menu item is not clickable as a link because that is how things are done with the bootstrap framework. The reason for this is that bootstrap dropdowns don’t pop open on hover as most people are used to, but on click. This is so that the menus system is usable on mobile devices such as tablets and cellphones. If you change this you will not be able to access sub-menu items on a mobile device.

Thanks

We’re moving from the staging domain to the production one and I’m unable to activate due to license being attached to the test domain. Can you help?

Hey,

Done, please check it again.

Have a nice day! :)

Hi, the https://ninetheme.com/themes/wavo2/home-video-hero/ template is not in the demo import ?

Hi there,

Thanks for reaching out.

All of the demos are actually included into the demodata. I see that your support is expired. Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our support account and our team will import it for you.

Have a nice day! :)

Hi, before I buy this theme. I need to use onepage site: is it possible to insert contacts in onepage site and other elements or is it fixed/only images? Thanks a lot :)

Hi there,

First off, thank you for your interest :)

Yes, you can use any elements you want to in the onepage site as well. There is no any restriction in this regard.

Thanks

I need to unregister this theme purchase code. Please help

Hi there,

Thanks for reaching out.

Purchase code is unregistered as requested.

Have a nice weekend! :)

thanks and it worked…

Hey,

You’re welcome.

Enjoy your weekend! :)

Helo, I have installed a demo, and when I want to open one page to change info it says ‘your site does not have a default kit’. What does it means? Does not the demo have those kits? thaks

Hi there,

Thanks for reaching out.

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and our dedicated support team will help you out.

You can submit a ticket to Our Support Desk

Thanks

I have the same question with preloader, where can I see the solutions?

Hi there,

Thanks for reaching out.

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and our dedicated support team will help you out.

Thanks

Hello team hope you are all fine after updatting theme to last version and wp to 6.1 the preloader of website is broken is this a theme issue or something?

Hello again team where can i email here https://themeforest.net/user/ninetheme-support or here https://themeforest.net/user/ninetheme because they are different profiles. Which is safe ?

Hello,

Both links are safe and belong to us but you can post a mail to the follwing link:

https://themeforest.net/user/ninetheme-support

Thanks

Done i sent you thanks!

I just attempted to send a support request but since my purchase was over a year ago, the system blocks me. Tying to disconnect my theme form a domain that I no longer have and it says I have to buy another license. Not a good way to do business, INHO!

Hi,

Sure thing. I just disconnected it from our system so that you can use it on your new domain without any problem. So, please give another try again. It should be working now :)

Thanks

Fantastic! Thanks for your time and understanding!

Hey,

You’re welcome and glad to see that it’s sorted out.

Have a nice day! :)

Hi, Due to a server crash I have to install again my website. Do I need to purchase support to reset my theme activation or you can do it easily for me ? Tks for your answer.

Best regards

Hi,

You are not in the api registration list, you can try on another domain. If you use it in 2 separate domains, your license is automatically blocked and you cannot use it again.

Best Regards

Thank’s for your return. I tried again on the last domain and it’s Ok. Activation and the hand on deactivation. Yes sure activation is allowed on a single domain. Cool. Have a nice Sunday Best regard

Hi,

Glad that is sorted out. Please also feel free to get in touch with our support team if help is needed with this theme. Our team is always ready to help and guide you.

Have a nice day! :)

maxo465

maxo465 Purchased

Hi, I bought this theme, created a test site with the provided license key but changed hosting providers so now I can no longer create a website with this license key. Even the original test site is deleted so I have no websites using this license key.

Hi there,

First off, thank you for purchasing.

You need to disconnect your lisense from your previous site before using on new one. Please submit a ticket on our support desk and our team will gladly help you out with your issues.

Cheers!

Ninetheme

maxo465

maxo465 Purchased

I cant even access the previous site because that whole hosting account was deleted including all the sites there.

Hello,

We just disconnected it from your previous site so you can use it on your new site without any problem now. Also, in case help is needed, please feel free to open a ticket on our support desk and our team is always ready to help you.

Thanks

Hi there, a pre-sale question: I´d like to design a index with an autoplay video in the background, is it posible? Thanks.

Hi there,  


Thanks for purchasing. Please submit a ticket on our support desk provided here:  https://ninetheme.com/support/ Our support team will help you out with all of your issues.

Yes possible, you can use video background in any section with autoplay options

Regards

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