33 comments found.
Hello good morning several days ago I bought the wefinance template and it does not allow to install the demo for this function set_time_limit php function please support me thanks
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011508 our support team will help you ASAP.
Thank you very much!
Hi
Don’t buy this theme!!!!!!!
I lost my project due to the absurd amount of bugs.
I opened several tickets and they were answered, but due to the delay I lost the customer.
I don’t recommend this theme because you will have a lot of headache to get it working.
Hi, Please give your ticket ID. We will check the issue.
Hi, i want to know if the theme supports viedeo headers.
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit/#100011508 our support team will help you ASAP. Thank you very much!
Hi for some reason a post with one line title get stuck in floating besides a post that have a two line title in the post grid masonry style.
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit/#100011508 our support team will help you ASAP.
Thank you very much!
Preview page is offline by the way. Just giving you the heads up..
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100011508 our support team will help you ASAP.
Thank you very much!
How can I remove the hidden side menu from header
Hi,
We got problem in old support forum, so we lost your ticket. Please submit new ticket here – https://themekalia.ticksy.com/submit/#100011508 our support team will help you ASAP.
Thank you very much!
Hi there, is been 2 weeks claiming refund, kindly initial the refund.
Hi, I would like to purchase your template. But I need to use images from Demo. Is it included into zip package ? Thank in advance Slava
Hi,
Images not included. We will send you images.
Thanks
Can I use it on production web site ? Is it allowed by license ?
Hello
I want full refund for this purchase – I have wasted lot of time in setting this up and waiting for your support team to respond.
You can check the messages for proof there are lot of issues with the theme and it is not compatible with most plug-ins.
Please process full refund immediately.
Thanks
HI, Please give the support ticket ID. We will check the issue.
Please provide full refund you can check the ticket yourself using my details
There was another link used for support where I got responses but then it stopped coming nothing was mentioned there about another support link
Ticket # 1642
Hi,
We got problem in old support forum, so we lost your ticket. Please submit new ticket here – https://themekalia.ticksy.com/submit/#100011508 our support team will help you ASAP.
Thank you very much!
I am not interested please do not drag this anymore I want my full refund
I am still waiting
in single product page the sidebar is not removing evenly selecting the no sidebar please resolve the issue
Hi,
Please submit ticket here – http://themekalia.com/support/ So that our Support team will reply you ASAP.
Thanks
hi there can you please tell me can i use full width menu in this theme if yes how can i do it?
Hi,
Please submit ticket here – http://themekalia.com/support/ So that our Support team will reply you ASAP.
Thanks
Where can I find the PSD Files? They are not in the downloaded folder.
Hi,
Give your mail id. We will send you PSD files
Thanks
mail is jr@kessler.at
Hi,
Check your mail
Thanks
I’ve nothing received. Could you please try again with jenny.rieger@icloud.com?
Hi,
Please check your mail id
Thanks
Hi ThemeKalia,
We installed the plugin Job Board and everything seems to be working properly. The only problem we are having is that we are not able to add a heading image. How can we achieve this?
Thanks a lot.
Hi,
Thanks for your valuable purchase. We are Happy to help you.
Please submit a ticket in our support site https://templatepath.ticksy.com/submit/#100006491 . So that our team with reply you ASAP.
Note : Right Now, all support will be conducted through Forum
Thanks
Thanks a lot, we figure it out.
We have another question. How do we enable that the content in front of the slider be displayed on mobile?
Thanks a lot!
Hi,
Please submit a ticket in our support site https://templatepath.ticksy.com/submit/#100006491 . So that our team with reply you ASAP.
Note : Right Now, all support will be conducted through Forum
Thanks
Hello I’m trying to import the demo but it is always loading and never finish to import
Flag Hi,
Thanks for your valuable purchase. We are Happy to help you.
Please submit a ticket in our support site by selecting the right category ” We Finance – WordPress Theme ” https://templatepath.ticksy.com/submit/ . So that our team with reply you ASAP.
Note : Right Now, all support will be conducted through Forum
Thanks
We have several issues with your theme. We have opened tickets on your support portal and none of our issues have been solved. Please help!
Hi,
Sorry for the inconvenience. Please give your ticket id, so that i will ask our support staff reply ASAP
Thanks, waiting for ticket id
1046704
Ticket 1046704
Hi,
Our developer are reviewing your ticket. Hope you receive answer shortly
Thanks
I’m having trouble installing the theme, We finance! Not with me do the up load for wordpress!
Hi,
Thanks for your valuable purchase. We are Happy to help you.
Please submit a ticket in our support site by selecting the right category ” We Finance – WordPress Theme ” https://templatepath.ticksy.com/submit/ . So that our team with reply you ASAP.
Note : Right Now, all support will be conducted through Forum
Thanks
Hi ThemeKalia,
How do we disable the Shopping Cart from the Header and how do we change the theme colors?
Thanks.
Hi,
Thanks for your valuable purchase. We are Happy to help you.
Please submit a ticket in our support site by selecting the right category ” We Finance – WordPress Theme ” https://templatepath.ticksy.com/submit/ . So that our team with reply you ASAP.
Note : Right Now, all support will be conducted through Forum
Thanks
Very nice theme! Good luck with sales!
Thanks you
Hi ThemeKalia, Are those images ready to use without buy anything again?
Hi,
Images are not included in package. We can send u image download link
Thanks
Hello. i would like to know how to customize the color of the theme, i dont want it to be blue. Couldnt find it in customizer or theme options. Im sure there is a way to customize it for such good theme. And also i want to remove the sticky menu. kindly let me know both.
Hi,
Please create a ticket in our support forum – https://templatepath.ticksy.com/submit/ and please submit your issues. So that our team with reply you ASAP.
Thanks, Themekalia
Hi, Purchased the theme. How can I download the demo content and replicate the website..
Hi,
Please create a ticket in our support forum – https://templatepath.ticksy.com/submit/ and please submit your issues. So that our team with reply you ASAP.
Thanks, Themekalia