132 comments found.
Hi, I really need to know how to change the sticky menu background color. I went to Theme Options > header settings > Header Scroll Background Color, it was blue, changed in white. It is always blue!! please can you help me? thanks
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Please provide licence code of my theme
Hi,
Please read more this article: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Thank yoU!
Hi,
I am not getting licence for this theme. I never used this theme. Please provide us asap. My e-mail address is kumar.amit4118@gmail.com
Regards, Amit Kumar
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi guys, good job for the theme. unfortnately I couldn’t manage to import the demo data. I’m facing this error : Fatal error: Cannot redeclare wordpress_importer_init() (previously declared in /home/customer/www/actoba.com/public_html/wp-content/plugins/wordpress-importer/wordpress-importer.php:51) in /home/customer/www/actoba.com/public_html/wp-content/plugins/ot-themes-one-click-import/importer/wordpress-importer.php on line 1218
All the best Max
Hi,
Please don’t installation the both plugins, use One Click Import Demo Content plugin only, deactive WordPress Importer plugin.
Thank you!
Solved ! it works like a charm thanks and beautiful landing pages
Thank you so much!
Hi, we have a problem with a booking form and the plugin author says the theme is generating a javascript error at one stage of the booking process. The booking form is at https://www.byronbayplatinumtransfers.com.au/ and the response from the plugin developer is:
The problem is that your theme (Wealth) returns an JS error once I click on “Choose a vehicle” nimb.ws/25pg3n button:
The javascript error is: Uncaught TypeError: a is undefined | jQuery 18 | www.byronbayplatinumtransfe…
Can you take a look at this please?
Thanks
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, the theme is not mobile / responsive, please helt. https://sjukvardsforsakring.nu/
Hi,
Please try deactivating the Life Speed plugin.
Hi, I still doesn’t center the text en elements. Im using iPhone https://sjukvardsforsakring.nu/
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi again, I have problems with submitting a ticket, could you please help me here?
Hi,
I am not able to save theme options. While I try to do so, I get an error – there is a critical error on this website.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I have a problem with a button, isn’t responsive.. can you fix that?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi my friend, nice to meet you. I just buoght your theme “welth”.
Can i importa demo website?
thx!
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi there. I just installed your Wealth wordpress theme. How can I import the Meeting Room demo content? Thank you.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi. I can’t seem to install this theme to wordpress. Please help. Thank you.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I am very interested in your product but I am concerned about your response time for support?
What are you average response times?
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I am very interested in this template: http://demo.vegatheme.com/wealth/diet-product/
but I had a few questions before I purchase.
1. I would need the exact size and resolution for each image 2. Do you assist with doing custom work on the template at an reasonable rate if needed?
Please let me know as soon as possible.
Thanks
Hi,
We’ll provide support for you after buy.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I am interested in buying the wealth theme. I am wondering if the price is a one-time $60 or every time I create a website and want to use the theme I have to pay $60. Thanks
Hi,
Yes, every time you create a website and want to use the theme You have to pay $60.
Thank you for interest to our theme!
Hey I have some problems with the instillation of some plugins. Afte I try to install them all it shows this error.
Its a german store. So the language is german. Hope you can get the error anyways.
“Installing Plugin WPBakery Visual Composer (1/8) Herunterladen des Installationspakets von http://oceanthemes.net/plugins-required/js_composer.zip … An error occurred while installing WPBakery Visual Composer: Download fehlgeschlagen. Forbidden.
Installing Plugin OT Holiday (2/8) Herunterladen des Installationspakets von http://oceanthemes.net/plugins-required/wealth/ot_holiday.zip … An error occurred while installing OT Holiday: Download fehlgeschlagen. Forbidden.
Installing Plugin OT One Click Import Demo (3/8) Herunterladen des Installationspakets von http://oceanthemes.net/plugins-required/wealth/ot-themes-one-click-import.zip … An error occurred while installing OT One Click Import Demo: Download fehlgeschlagen. Forbidden.
Installing Plugin OT Portfolios (4/8) Herunterladen des Installationspakets von http://oceanthemes.net/plugins-required/wealth/ot_portfolio.zip … An error occurred while installing OT Portfolios: Download fehlgeschlagen. Forbidden.
Installing Plugin OT Room (5/8) Herunterladen des Installationspakets von http://oceanthemes.net/plugins-required/wealth/ot_room.zip … An error occurred while installing OT Room: Download fehlgeschlagen. Forbidden.
Installing Plugin OT Services (6/8) Herunterladen des Installationspakets von http://oceanthemes.net/plugins-required/wealth/ot_service.zip … An error occurred while installing OT Services: Download fehlgeschlagen. Forbidden.
Installing Plugin OT Team (7/8) Herunterladen des Installationspakets von http://oceanthemes.net/plugins-required/wealth/ot_team.zip … An error occurred while installing OT Team: Download fehlgeschlagen. Forbidden.
Installing Plugin OT Testimonial (8/8) Herunterladen des Installationspakets von http://oceanthemes.net/plugins-required/wealth/ot_testimonial.zip … An error occurred while installing OT Testimonial: Download fehlgeschlagen. Forbidden.”
Hope you can help me.
Hi, please try click to these links then download and install.
We’ll check and fix this problem.
Thanks.
Hey the problem is still there did you found a solution?
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I have two customizations I want to make, but haven’t been able to make it happen.
The first is to add a few pixels of padding to the shading underneath the text in my hero image (using the meeting room design). Where exactly do I need to go to make this happen? I’ve tried changing code in a few different spots as well as in the UI, but nothing changes visually.
The second item is with CF7 – I need to add a background to the error messages on the form and have the form redirect to a thank you page on a successful submit. I’ve found documentation on what code needs to be added, but none of it explains where the code should be placed.
Any help would be appreciated. Thanks!
Hi,
We’ll support your problems.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
We’ll support your problems.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi mobile or responsive theme point on the left of smartphone how do solve it? http://demo.vegatheme.com/wealth/broker/
Hi,
We’ll support your problems.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I want to use the theme which is for the skin
http://demo.vegatheme.com/wealth/skin/I thought that was part of the license which I purchased. I got a travel one which I don’t want.
Hi,
We’ll support your problems.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you