73 comments found.
Hi, I am very interested in purchasing this theme for customization. I already have a theme installed on my main site, but I would like to use your template as a landing page. I have Elementor installed on my page. Is it possible to extract blocks from this template and use them to build my own templates?
I found this article here. It looks like I could build this offline and export my template as .json file and then import it to my live page. Do you think this would work, or do I have to keep your entire theme installed inactive on my live page?
Please advise if there’s a better method. Fyi I currently do not have Elementor Pro, but I am willing to get it if necessary.
Hi there,
Thanks for taking an interest! First of all, we do recommend all to import the demo on a clean installation. You can for sure import it over your existing content, however then we would recommend you to always make a backup of your existing content as it might happen that your content will get overwritten sometimes.
Also as our demo content is made with page builder and our themes widgets so we cannot guaranty that your previous content is made with the same builder, and you will probably have to adjust your existing content to suit our themes demo content.
You can export the templates but if you are using another theme on your side it will be missing our themes widgets which are the key of the content. So we can suggest you have our theme and its plugins active.
We hope this helped and let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hello,
I would need to make web faster and minimize amount of loading requests.
Now we use Google fonts. If I would use the Custom fonts, will be the theme loaded faster?
Thank you Jiri
Hi there,
When it comes to the speed we can suggest you put a focus on your server and your content optimization as well as TTFB, First Paint and Contentful Paint from the google pages speed that matters, also the Waterfall sections is of great importance where you can see what might be improved and our support team will be happy to help and provide you with more detailed guidance. Also you can check our article here as well as about the recent changes in GTMetrix.
If you need assistance with this you are more than welcome to submit a ticket to our Help Center and one of our support agents will provide you with guidance.
Thanks
Support
Mikado Portfolio part of
Qode Interactive
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Hello ! Just purchased and downloaded the files. I don’t find the documentation…
Hi there,
Thanks for using our theme! You can find the themes documentation here.
We hope this helped and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Mikado Portfolio part of
Qode Interactive
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I want to buy this template, but I would like to know if this include the PSD or if you can provide it? If so, can i use it with Figma??
Hi there,
Thanks for taking an interest!
You can read more about our PSD files here and we do not have Figma files unfortunately.
We hope this helped and let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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hi, are there refunds on the theme? Also, im trying to reach out to support about something, i go to generate an account on your site and never get an email to confirm my login. Also, I try to reset my pass, I never get a link in my email either.
Hi there,
We couldn’t locate any user at our Help Center with this username in order to verify your account manually. Please check the spam messages and if you are still having issues then contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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rtl support?
Hi there,
Please take a look at the following article.
Do let us know if you have additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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I noticed this theme hasn’t been updated since September 07, 2021. Will your theme work with Wordpress 6.0? Do you plan on continuing to update this template in the future or is it being abandoned?
Hi there,
Thanks for writing in!
Please note that our developers are constantly working on updates for all our themes. At the moment we don’t have any ETA when new update will come out but since there have not been any significant changes from WP 5.8. to WP 6.0 you can update your WordPress version without any issue.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hello. Please how can one disable or remove breadcrumbs from single posts?
Hi there,
You can change the Title layout option under Page options or Global core options > Title.
If you need any further assistance, we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
Support
Mikado Portfolio part of
Qode Interactive
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HI… I am trying to activate theme for one of our domain but it says it is registered with another domain. The domain that it was registered for is no longer in use.
When I try to submit the problem it comes up with message as support has expired but this is about de-registration of the code from the theme and not the support over the theme.
You are requested to look into this.
Hi there,
Please contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, is it possible to change design of the forms’ button? Thx Jiri
Hi,
We would appreciate if you could please submit a ticket to our Help Center, explain in more detail how would you like button to be displayed, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
Qode Interactive
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Hello,
I would like to ask for a shortcode list. I need to style some buttons (from text to filled buton) and tab’s clolor.
Would you help? Thank you Jiri
Hi there,
Thanks for writing in! You may find all the shortcodes within our theme documentation.
We hope this helped and if you need any further assistance kindly submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Am I able to add a post type of download, similar to the link post type you have but with a different icon and the url would then download a PDF? Something like the possible, can you point me in the right direction to make that happen. thanks
Hi there,
Thanks for taking an interest! Perhaps you can try to embed your PDF. Please check this tutorial here that can help.
Support
Mikado Portfolio part of
Qode Interactive
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hello,sorry I can’t view the demo web pages. The pages won’t load.
Hello,
We couldn’t reproduce this in our browser. Please try accessing demo directly through this link https://webon.qodeinteractive.com/landing/
If you are still having troubles to access demo please let us know which browser are you using so we can check this. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi WebOn team, Not enjoying the template. It’s not an easy to work on. It’s been 2 weeks and yet my website remotely doesn’t look as good as the template. Extremely disappointed in my choice
Hi there,
We are sorry to hear this, however, you should know that our support team is always available for any theme related questions and assistance so please feel free to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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To add, the creatives in the templates are not configurable differently for Mobile and Web and automatic scaling is breaking the experience.
Hi there,
We do see that you have a request and that it has been responded to, so for any additional assistance feel free to continue the conversation with our support team.
Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, after months not using it I’m finally picking it up. I previous removed the cart and account form the navigation. How can I get it back? I couldn’t find it in the manual. Thank you!
Hi there,
You can add the widgets back from Appearance > WIdgets > Header Widget Area.
We hope this helped and if you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi team, I’m trying to signup to Qode helpcenter for deregister my license because we need to instal in a different domain (we did in a wrong domain by mistake) but Qode website send me message error and I can’t sign up nor reset my password… Could you help me?
Hi there,
You should know that you can deregsiter from our help.
Did you manage?
Support
Mikado Portfolio part of
Qode Interactive
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Hi there, i have a small question. Already use your theme. At the single blog i cannot find out where i can edit the “About Author” title and content. Can you help me 
Hi there,
You will find the widget in Appearance > Widgets > Main SideBar, where you will be able to edit the title to your needs.
If you need any further assistance please feel free to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Thanks a lot
Hi there,
You’re welcome!
Support
Mikado Portfolio part of
Qode Interactive
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I bought this template this morning. OMG after hours, the setting was done but still I could’nt use any of the demo page which was presented. The assets are there, I can use the widgets as part of slider revolution but not the full demo page.
The tutotrial is okayish but to incomplete or with errors (I think it is related to a different product).
I’m starting to give up and I think I will use elementor only. Can I get my money back?
Hi there,
As we do not have enough information in order to help you, and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could please submit a ticket at our Help Center, include your purchase code and URL of your site, and one of our support agents will check this and assist you further.
Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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Prebuying qns : Is it possible to use this theme for 2 other websites that i own? Also this theme does include pages designs as well not just a landing page theme?
Hello,
Thank you for taking an interest!
When you purchase a WordPress theme, it’s important to note that you also receive a license for using the theme – and each installation requires a separate license. Therefore, with the Regular license you purchase with our theme, you can use the said theme only on a single website or a domain. If you wish to use this theme on 2 domains, you’ll have to purchase 2 licenses.
With the demo import, you have an option to import all pages that you can see on our live demo (not just the landing page).
If you have additional questions, let us know!
Support
Mikado Portfolio part of
Qode Interactive
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Hi, thank you for your prompt reply. I see, so that means to get the 2 license, i have to buy the theme twice?
Hi there,
Yes, if you wish to use theme on 2 different websites, you should purchase 2 themes (2 licenses).
Support
Mikado Portfolio part of
Qode Interactive
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Hi, I have a small issue. There is no way to translate the search text in header for searching.
I have translated everything with loco, but the search text next to the icon is not translated, neither is the placeholder text in the search overlay.
How can I translate these?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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