Can you please tell me how to rearrange the order of pages on One Page Layout?
What if i want to change them around?
when I open the home page in editor its empty.
when i change order in the individual page, it does not respond to that order
Hey, Please try deactivating third party plugins as they might be causing the menu order to not take effect.
I have removed all plugins and it still seems to not react to the order. Maybe in doing it wrong? The only way to change placement of pages on the one page template is to change the order in each page?
Also what if I wanted to remove some pages. How would go about that? Delete them? because unpublishing them doesnt work.
Please help. I cant rearrange the content of my front page on a onepage layout.
Ohh I see whats going on now. The menu section controls the order of the page layout. That seems very confusing. But i got it now
Good to hear, Cheers .
Do you have a specific support adress for webpaint. I have problems with vimeo videos that don’t look responsive in my portfolio article. Please help. Thanks Regards. BD
Hey, All support is provided via email . Please provide your admin login details so we can have a look.
Thank you, could you please give me a private email adress to send you admin login details. thanks
You can send it via the contact form on our profile.
When I try to click “author” or “tags” in the blog, I get “404” error.
Can you please provide the site url so we can have a look? .
Can you please tell me how to disable the rollover links for the “Services” section? I don’t want these to be links and I don’t want them to highlight on mouse-over. I don’t want them to do anything. This is my second request for an answer to this problem.
Hey, i cant see your other request ?. Can you provide the page url . Also this is not a problem with the Theme. Rather your Customization Request.
I am talking about the Webpaint theme. How do i disable the “Services” from highlighting and being links? I have seen other people ask about this, some over a year ago. My theme is updated. How do you disable the links and mouse-over highlight?
I’m talking about the six icons and text areas below the main slider at the top. I don’t want any highlighting or linking, but there is no setting to undo this—it is in the theme.
Add this to custom css :
Thank you so much—that did the trick!
pre-sales… is the demo content xml available in the download ?
should have searched previous comments first.. sorry.
I see that it is included.
Hi. Can you please give me the zip file that allows me to have shortcodes built into the panel?
I have downloaded your theme right before you provided the update for the shortcodes. But right now I have made so many changes to the theme that I cannot redownload the new version. But Im having a hard time not having the short codes.
We would suggest using a program like winmerge.org to compare the two folder and then make the relevant changes .
Is it possible to make the thumbnails of the portfolio display in random order?
Hey, You will have to edit the theme shortcodes in “webpaint/function/theme_shrotcodes.php” and add in the ‘orderby’ => ‘rand’ argument to the WP_Query. See screenshot for ref: http://prntscr.com/63qoy3 .
thank you so much!!!
Page options (hide intro, background etc) have stopped displaying in my page editor… ? Help?
Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .
thank you this worked!
Testimonials not working properly. Instead of displaying one testimonial at a time, it display a few all at once.
I am using WP 4.1.1 and it said your theme is compatible up to WP 4.1. Would WP 4.1.1 cause this issue?
If yes, do you have a patch for this?
Thank you kindly.
I figured out what was wrong. If you use the SAME name to reference multiple quotes, than it mess up the script.
So if I used 2 quotes from the author John Doe within the [testimonials] shortcode, it will mess the script up. I need to use something like “John Doe” and “John Doe2” (for the author) for it to work.
I CAN NOT use “John Doe” and “John Doe” as the author field, even though “John Doe” has provided 2 different quotes.
Hope that clarify this issue.
Is it possible to change the parallaxblock height? I need to have less high parallaxblock.
After updating to WordPress 4.2.1 (needed for security), the slider and my news ticker are not functioning in Internet Explorer. Work fine in Chrome and Firefox though.
Any help appreciated.
I’ve also sent the above through the support form. I notice you haven’t replied to comments for two months, so I hope this isn’t a bad sign.
Thanks for the info, we will look into it shortly and release a theme update .
Thanks. Hope to see the new release shortly.
WordPress has just auto-updated to 4.2.2 and all suddenly fixed in IE. Just wanted to let you know.
This theme performs very poorly. Even viewing their demo on my iPhone the width is not fixed, I can zoom out and half the page is grey.
I could go on with more issues but it looks like there is no support here.
Too bad, wish I could get my money back on this one
Seems like the server is attacked. We will look into it shortly and release a theme update as well.
Hi, my final attempt at support from you (or others if you’re reading this)
1.) images disappear after they load on iPhone. they load fine initially but after a second it just shows a blank image box. why? how do I fix this?
2.) making a page, there’s an extra .light-wrapper mysteriously added at the bottom after my content just before the footer. I can’t remove it in custom css because it will remove the content above it because its also a .light-wrapper why? how do I fix this?
- iPhone 4
- iOS 7
- tested on both Safari and Chrome. Images go blank on both browsers after page loads.
1) .light-wrapper still there. need this removed.
2) solved, plugin conflict.
Thanks for the info , will release an update shortly.
Thanks, I have a live site could you provide the code to fix this so my site doesn’t have this added light-wrapper at the bottom.
Please and thank you
Please provide the site url .
its the [blackblock] short code that’s doing it.
This is my last item on the page, I notice when I view the source this shows up:
<div class="clear" />
<div class="clear" />
yes remove the code and it should fix it.
I cant remove the code, it’s inline on the page source AFTER the page is published.
blackblocks are the problem, check this out:
See screenshot: http://i.imgur.com/8HssEWE.png you have to remove the code from the relevant file. I have noted to remove it in the next update.
what are you wanting me to remove?
Line 1410 and Line 1425?
Those are comments. I don’t understand what that will do?
See screenshot of before : http://i.imgur.com/hgx3NX4.png
ok, but you’re just pointing at lines, you need to be specific please.
can you SELECT / HIGHLIGHT the lines that need to be removed and screenshot that
You could say: REMOVE LINE 1413
REMOVE LINES 1413 to LINE 1432
just type out what lines you want me to delete. do you understand that?
see the highlighted lines : http://i.imgur.com/0yGfYaA.png
Thanks, that works. Please fix for the update.
Also, thanks for your help fixing this I do appreciate it.
Actually, no now its not working.
You even cropped out the line numbers on that last screenshot.
Are you trolling me?
Can you email me the login details so i can sort this for you ?.
Just to confirm, here’s the code you said to remove:
Yes make sure you are not removing the ending single quote .
yeah i did exactly as highlighted, it seems that this edit page was open in another tab while I was checking so it might have been auto updating or something, but it seems to be working now. thanks for your patience with this and I’m happy I could help improve the theme.
Also remove it from the darkblock shortcode function as well ie above the blackblock shortcode
yep, saw that too. thanks
How to show sidebar at blog post?
Hey guys- First of all, have been digging this theme, it has worked very well for us. The only thing I would like to see is the ability to do a full width image (not parallax) as a background to a content box, is this possible? I tried using background-image instead of a color for some of the full width blocks in the CSS but this didnt work. Any ideas?
Could you provide the page url ?.
Got it sorted, thanks anyway
Hey, I am attempting to put the parallax block directly under the header with no slider, when I do this the content of the whole page disappears. Can you please help?
Could you please email us the login credentials with the site url as well so we can have a look.
Heya, for auto youtube embeds how do we change the default size and formatting?
We are having layout issues with auto youtube embeds on our site, the width is not respecting the layout size.
Hi, just to let you know, the Footer with Widgets demo page is looking a bit funny.
I am trying to use Showcase Portfolio for my website its working fine.currently i have added the 12 portfolio but now i am unable to add more portfolio. so kindly provide help.
I am trying to add a blog to the one pager. I know it’s possible but I can’t figure it out. I have emailed you guys once already to a previously provided email and also messaged elemis and have gotten no replies. Please help…
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