WebberWebber

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3226 comments found.

Hi Kubasto,

It seems that something get wrong in the comments code to make it work with the Thrive Comments plugin from Thrive Themes team.

As Thrive plugins are very popular? Could you see what’s wrong ? I’ve tested my plugin and others themes but the probleme comes from the Website theme and when we activate the plugin for comments it’s impossible to see the send button and writer settings input (email, name and so on…)

Thanks in advance

Hi,
I’ve contacted plugin author. We’ll see.

How do I get a refund for this theme? It really doesn’t do what I need it to do

Have a look at the Refund page.

Is it possible to download an updated version of website which we bought some years ago.

Yes, paste your purchase code in Theme Options > System to get seamless updates, or log-in to your ThemeForest account which was used to purchase the theme and download latest theme version from your Downloads tab.

Rattigan

Rattigan Purchased

Hi. I’m getting a blank site with the following error:

PHP Fatal error:  Uncaught Error: Call to undefined function Drone\has_site_icon() in /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/drone/theme.php:2219
Stack trace:
#0 /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/functions.php(1216): Drone\Theme->addThemeFeature('default-site-ic...', 'https://prescot...')
#1 /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/drone/theme.php(801): Website->onSetupTheme()
#2 /srv/www/prescotwebdesign.co.uk/htdocs/wp-includes/plugin.php(496): Drone\Theme->__actionAfterSetupTheme('')
#3 /srv/www/prescotwebdesign.co.uk/htdocs/wp-settings.php(337): do_action('after_setup_the...')
#4 /srv/www/prescotwebdesign.co.uk/htdocs/wp-config.php(90): require_once('/srv/www/presco...')
#5 /srv/www/prescotwebdesign.co.uk/htdocs/wp-load.php(29): require_once('/srv/www/presco...')
#6 /srv/www/prescotwebdesign.co.uk/htdocs/wp-login.php(12): require('/srv/www/presco...')
#7 {main}
  thrown in /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/drone/theme.php on line 2219

Hi,
if you need technical support, please renew your support option.
Thank you

Ali_Bongo

Ali_Bongo Purchased

Hi – I have a problem with a site that runs the Website theme. The site editor recently updated to the latest WordPress and this caused an error see – https://drive.google.com/file/d/15X8U4BEUzEEiFv_6ANErrZAZqERnj6KJ/view?usp=sharing

As there was no longer access via Wp admin, I disabled the Category Posts plugin via FTP. This brought the site back online, but the layout has now lost its structure. See – https://drive.google.com/file/d/1bqsvWZHcVZeWIXmBgxbHofZfD9hJAq0l/view?usp=sharing

Could you please advise on the next steps to fix this issue?

Thank you

Alistair

Hi,
you can grant me an access to your admin area, so I could take a look at this. You can contact us directly using contact form on our profile page.

Hi! Is there instruction or some guide how to include additional share button for VK (vkontakte) website? I really need this feauture, could you help me?

Hi,
please write the comment from the account you’ve used to buy the theme. We provide support to direct buyers only.
Thank you

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