It seems that something get wrong in the comments code to make it work with the Thrive Comments plugin from Thrive Themes team.
As Thrive plugins are very popular? Could you see what’s wrong ?
I’ve tested my plugin and others themes but the probleme comes from the Website theme and when we activate the plugin for comments it’s impossible to see the send button and writer settings input (email, name and so on…)
Thanks in advance
I’ve contacted plugin author. We’ll see.
How do I get a refund for this theme? It really doesn’t do what I need it to do
Have a look at the Refund page.
Is it possible to download an updated version of website which we bought some years ago.
Yes, paste your purchase code in Theme Options > System to get seamless updates, or log-in to your ThemeForest account which was used to purchase the theme and download latest theme version from your Downloads tab.
Hi. I’m getting a blank site with the following error:
PHP Fatal error: Uncaught Error: Call to undefined function Drone\has_site_icon() in /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/drone/theme.php:2219
#0 /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/functions.php(1216): Drone\Theme->addThemeFeature('default-site-ic...', 'https://prescot...')
#1 /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/drone/theme.php(801): Website->onSetupTheme()
#2 /srv/www/prescotwebdesign.co.uk/htdocs/wp-includes/plugin.php(496): Drone\Theme->__actionAfterSetupTheme('')
#3 /srv/www/prescotwebdesign.co.uk/htdocs/wp-settings.php(337): do_action('after_setup_the...')
#4 /srv/www/prescotwebdesign.co.uk/htdocs/wp-config.php(90): require_once('/srv/www/presco...')
#5 /srv/www/prescotwebdesign.co.uk/htdocs/wp-load.php(29): require_once('/srv/www/presco...')
#6 /srv/www/prescotwebdesign.co.uk/htdocs/wp-login.php(12): require('/srv/www/presco...')
thrown in /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/drone/theme.php on line 2219
Hi,if you need technical support, please renew your support option.
Hi – I have a problem with a site that runs the Website theme. The site editor recently updated to the latest WordPress and this caused an error see – https://drive.google.com/file/d/15X8U4BEUzEEiFv_6ANErrZAZqERnj6KJ/view?usp=sharing
As there was no longer access via Wp admin, I disabled the Category Posts plugin via FTP. This brought the site back online, but the layout has now lost its structure. See – https://drive.google.com/file/d/1bqsvWZHcVZeWIXmBgxbHofZfD9hJAq0l/view?usp=sharing
Could you please advise on the next steps to fix this issue?
you can grant me an access to your admin area, so I could take a look at this. You can contact us directly using contact form on our profile page.
Hi – I have sent you the log in but haven’t had a reply – could you respond as it is quite urgent. Thanks
I’ve responded twice already. Please check your spam folder.
I can’t find it – could you email me again?
The answer was:
You’re using very, very old theme version. If you update the theme the problem should disappear. Actually, the problem is not caused by the version you use, but the part related to it doesn’t exist in the current version any more.
You can download recent theme version from your Downloads tab on ThemeForest.
Hi – I’ve already tried overwriting with the new theme – that hasn’t worked
Please update the theme anyway, and show me the site then, so we could diagnose the problem. I can see it’s still the old version now.
Just remember to make sure you have at least PHP 5.4 on your server – it’s the minimum requirement. It should be configurable in your hosting settings. All modern hosting servers have PHP 7.0+, which I recommend, anyway.
Hi! Is there instruction or some guide how to include additional share button for VK (vkontakte) website? I really need this feauture, could you help me?
please write the comment from the account you’ve used to buy the theme. We provide support to direct buyers only.
I have some products on my website which are just available Tuesday to Saturday until 3 pm.
How can I “blocked” if somebody want to order at 4 pm for example. He could see a message that says “it’s to late to order, order before 3 pm”.
Hi,please write the comment from the account you’ve used to buy the theme. We provide support to direct buyers only.
My support is done since 1 month thats why I write my request here
As I mentioned before, we provide support to direct buyers only. I hope you understand.
I am using the Formidable plugin and I cannot get check boxes or radio buttons to show. It seems like it might be incompatible with the Website theme. Is this true?
I’m not familiar with this plugin. We will have to test it.
I updated today.
I got an internal error.
(Contacted my host first.)
Now it says
“Parse error: syntax error, unexpected ‘[’, expecting ‘)’ in /hermes/bosnacweb02/bosnacweb02bi/b1606/ipg.themirror/wordpress/wp-content/themes/website/drone/drone.php on line 51”
if you need technical support, please renew your support option.
All I did was push the update button. Could you tell me, is there a known issue or is it just my site?
First thing to check is if your hosting provides PHP at least version 5.3. More info.
I have php 5.3
Do you mean you switched to new PHP now and it’s solved, or you already did have PHP 5.3 and the problem still exist?
The theme has been changed to twenty seventeen for now. If I preview “Website” it says “Warning: version_compare() expects parameter 1 to be string, array given in /hermes/bosnacweb02/bosnacweb02bi/b1606/ipg.themirror/wordpress/wp-content/themes/website old/drone/droneoptions.class.php on line 2 Fatal error: Class ‘WebsiteWidgetSearch’ not found in /hermes/bosnacweb02/bosnacweb02bi/b1606/ipg.themirror/wordpress/wp-includes/class-wp-widget-factory.php on line 100”
I already had 5.3
I’m sorry, It should be 5.4, not 5.3. Although, I recommend PHP7, if you have such option.
Ok v7 now
Now the preview:
“Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.”
Can you grant me an access to your admin area nad FTP, so I could take a closer look at this? You can contact us directly using contact form on our profile page.
I sent it
Thanks for your help
I’m glad the problem is solved.
1) can u sell products? 2) will there be more updates? 3)
i’m on a trip and I don’t have acces to my developer computer right now, so I can’t answer your question. I’ll answer as soon as possible.
ok thanlks. also can i embed youtube?
1. Yes, if you use plugin lik WooCommerce, but the theme is not designed for it, so there might be some issues
2. Yes, with bug fixes if there are found any. We don’t plan to add new major features.
3. Sure, you can embed YouTube videos.
Sorry for delay
can you embed youtube? vimeo? sell products?
Yes, Vimeo as well.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50
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