WebberWebber

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3231 comments found.

Hi Kubasto,

It seems that something get wrong in the comments code to make it work with the Thrive Comments plugin from Thrive Themes team.

As Thrive plugins are very popular? Could you see what’s wrong ? I’ve tested my plugin and others themes but the probleme comes from the Website theme and when we activate the plugin for comments it’s impossible to see the send button and writer settings input (email, name and so on…)

Thanks in advance

Hi,
I’ve contacted plugin author. We’ll see.

How do I get a refund for this theme? It really doesn’t do what I need it to do

Have a look at the Refund page.

Is it possible to download an updated version of website which we bought some years ago.

Yes, paste your purchase code in Theme Options > System to get seamless updates, or log-in to your ThemeForest account which was used to purchase the theme and download latest theme version from your Downloads tab.

Hi. I’m getting a blank site with the following error:

PHP Fatal error:  Uncaught Error: Call to undefined function Drone\has_site_icon() in /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/drone/theme.php:2219
Stack trace:
#0 /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/functions.php(1216): Drone\Theme->addThemeFeature('default-site-ic...', 'https://prescot...')
#1 /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/drone/theme.php(801): Website->onSetupTheme()
#2 /srv/www/prescotwebdesign.co.uk/htdocs/wp-includes/plugin.php(496): Drone\Theme->__actionAfterSetupTheme('')
#3 /srv/www/prescotwebdesign.co.uk/htdocs/wp-settings.php(337): do_action('after_setup_the...')
#4 /srv/www/prescotwebdesign.co.uk/htdocs/wp-config.php(90): require_once('/srv/www/presco...')
#5 /srv/www/prescotwebdesign.co.uk/htdocs/wp-load.php(29): require_once('/srv/www/presco...')
#6 /srv/www/prescotwebdesign.co.uk/htdocs/wp-login.php(12): require('/srv/www/presco...')
#7 {main}
  thrown in /srv/www/prescotwebdesign.co.uk/htdocs/wp-content/themes/website/drone/theme.php on line 2219

Hi,
if you need technical support, please renew your support option.
Thank you

Hi – I have a problem with a site that runs the Website theme. The site editor recently updated to the latest WordPress and this caused an error see – https://drive.google.com/file/d/15X8U4BEUzEEiFv_6ANErrZAZqERnj6KJ/view?usp=sharing

As there was no longer access via Wp admin, I disabled the Category Posts plugin via FTP. This brought the site back online, but the layout has now lost its structure. See – https://drive.google.com/file/d/1bqsvWZHcVZeWIXmBgxbHofZfD9hJAq0l/view?usp=sharing

Could you please advise on the next steps to fix this issue?

Thank you

Alistair

Hi – I’ve already tried overwriting with the new theme – that hasn’t worked

Please update the theme anyway, and show me the site then, so we could diagnose the problem. I can see it’s still the old version now.

Just remember to make sure you have at least PHP 5.4 on your server – it’s the minimum requirement. It should be configurable in your hosting settings. All modern hosting servers have PHP 7.0+, which I recommend, anyway.

Hi! Is there instruction or some guide how to include additional share button for VK (vkontakte) website? I really need this feauture, could you help me?

Hi,
please write the comment from the account you’ve used to buy the theme. We provide support to direct buyers only.
Thank you

Hi

I have some products on my website which are just available Tuesday to Saturday until 3 pm. How can I “blocked” if somebody want to order at 4 pm for example. He could see a message that says “it’s to late to order, order before 3 pm”.

Thanks

Hi,
please write the comment from the account you’ve used to buy the theme. We provide support to direct buyers only.
Than you

My support is done since 1 month thats why I write my request here

As I mentioned before, we provide support to direct buyers only. I hope you understand.

nblake

nblake Purchased

Hello,

I am using the Formidable plugin and I cannot get check boxes or radio buttons to show. It seems like it might be incompatible with the Website theme. Is this true?

Hi,
I’m not familiar with this plugin. We will have to test it.

I updated today. I got an internal error. (Contacted my host first.) Now it says “Parse error: syntax error, unexpected ‘[’, expecting ‘)’ in /hermes/bosnacweb02/bosnacweb02bi/b1606/ipg.themirror/wordpress/wp-content/themes/website/drone/drone.php on line 51” Please advise

I sent it Thanks

Thanks for your help

I’m glad the problem is solved.

1) can u sell products? 2) will there be more updates? 3)

Hi,
i’m on a trip and I don’t have acces to my developer computer right now, so I can’t answer your question. I’ll answer as soon as possible.

ok thanlks. also can i embed youtube?

1. Yes, if you use plugin lik WooCommerce, but the theme is not designed for it, so there might be some issues
2. Yes, with bug fixes if there are found any. We don’t plan to add new major features.
3. Sure, you can embed YouTube videos.
Sorry for delay

can you embed youtube? vimeo? sell products?

Yes, Vimeo as well.

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