This author's response time can be up to 2 business days.
I’m creating a single page site (hamburger/off canvas menu) with the menu links pointing to anchors within the page. What i need is whenever the user clicks on a menu item, the off canvas menu to close.
Please contact us directly (firstname.lastname@example.org), we provide support by email.
Hi, i already did but didn’t get an answer. Did you receive my email?
Our team, including technical support, is located in Ukraine. As you may have already learned from the news, the tragedy has come to our country yesterday. We were attacked by the Russian armed forces, more than 17 cities were shelled, and martial law was declared in the country. Peaceful people are dying, including children.
Regardless of the situation, we will try to respond to your tickets, but due to the difficult situation and communication problems, there may be delays.
We look forward to your understanding and support.
Like Themes Team.
I totally understand and hope this madness ends soon!
Hope you are safe!
I have fixed this issue, so you don’t need to bother. For others facing the same problem, i added the navbar-toggle class to every menu item, plus another class to fix the display issues.
Hi, when will WEISBER be compatible to Wordpress 5.9?
The Weisber theme is compatible with WordPress 5.9.
If you have any issues with it please contact us directly (email@example.com), we provide support by email.
Hi Sir, can we put the WA plugin in the bottom right in this template ???
Unfortunately, we have not tested this plugin in our theme. But you can try to check it on a default WordPress theme. If it works with it, then it will work with our theme too.
If you need more information please contact the support team (firstname.lastname@example.org) and we will help you.
Hi! I get the theme since more than 1 year and suddenly the wpBakery plugin does not suppost upgraded..It’s normal?= I thought that the plugin was included forever… Thanks
The latest version of the WPBakery is always downloaded from our CDN with the theme and the support of the theme and bundled plugins is lifetime.
If you have problems with updating please contact the support team (email@example.com) and we will help you.
Hello, Is this compatible with WordPress version 5.8? Thanks in advance!
Yes, it is compatible with the WordPress 5.8 and we always update our themes to support latest WordPress if where are any issues.
Awesome, just made the purchase, Thanks!
Hello, trying to import demo content on WP engine, getting this message “Demo Content Install works only in Staging.” Thanks for the help!
Please, write us directly (firstname.lastname@example.org) and send your WP-admin temporary access (Username, Password and URL), our support team will help you.
I believe this theme is a fail, cant even install demo content on multiple platforms, can I get a refund or credit?
1- Is there option to make menu sticky and add top bar
2- is there option to show offcanvas menu from left side of screen
3- Do you plan onepage design option for this theme
4- Do you plan to add new page styles i mean if there will be different designed pages for each home page styles will be better
1) By default, the sticky menu can be enabled for desktop. If you need to enable it for mobile devices too, we can write additional css code for this case. Also, topbar section can be enabled.
2) Please contact us directly(email@example.com) end describe your request in more details please. Screenshots appreciated.
3) We do not plane to update theme design and add new pages in the near future. Please note that with the theme, you will be able to download all our custom pages and delete pages that you do not need.
4) In our theme, you can create your color schemes that to different page on your site.
Hi, is there a age verification in this Template? Thanks
Unfortunately we do not have it, but you can use any free plugin for age verification.
Hello, good day, I have problems with the template, I did all the steps that it says in the tutorial but it does not install well, I would like to know if you can help me with it.
hi i have a problem.
when clicking on a product, menu etc. black screen appears with X to close and the whole site freezes, does not open pages and products, remains stuck on black screen.
This is after updates.
To see problem (www.weedu.eu) I await your news.
The black screen issue is related to the WordPress 5.6 update, and we have already updated our theme in order to fix this issue and emailed all our users about the update.
Also, you can contact us directly (firstname.lastname@example.org) and send us temporary wp-admin access if you need more help with it.
I want to know if I update to wordpress 5.6 if I really need to update your theme, since I’ve made some personal functions.
How should I update not to lose all this customizations.
Please contact us directly (email@example.com), we provide support by email. Thank you.
Hello, can u please tell me if all the images I imported are free of licence and I can use it free for my future website? Please let me know if there are any limitations. Also question applies for ICONs. thank you
Hello. All images are not included and it is told on a theme’s description page. Images are provided only for demo purpose and if you are planning to use them on your site you must buy license for each one or replace them.
Icons are included.
Feel free to contact us if you need more help.
Thank you, it is clear. Do you offer some packages with images, what you use in your web templates? Or should I go through a photobank? Thanks.
Unfortunately we do not have package with an images, because we do not have a license for reselling them. But if you need any certain images please contact us directly by email (firstname.lastname@example.org) and we will help you with finding them.
I’m currently working on Weisber template.
And most of pictures link were deleted (I created manually the links after).
But some pictures / icons are not available in the librairy and also in the webpages.
COuld you give me an explanation ?
Hello. Please contact us directly (email@example.com), we provide support by email. Thank you.
Do you have new updates for the theme?
I believe is over all, WordPress did an update and the theme settings are acting up.
We glad the problem resolved. Feel free to contact our support by email if you need help in future.
Sorry, but we have not understood your last comment. Have you contacted our support?
Hi, Is this theme compatible with Elementor Plugin? Thank you.
Our content and custom shortcodes compatible with WP Bakery Page Builder only. You can use another builders with our theme, but in this case our content will be not available for you.
Feel free to contact us if you have any questions.
Hi! Congrats again. How can I add a frame or message at home in way to filter the children under 18 age year old?
Hi, is there a place to see the latest update change log? On the Item Details Site of ThemeForest the Change Log details are not up-to-date.
We have not released any major updates which require change logs except WPBakery update.
Feel free to contact us if you need more information.
hi, any code to remove the breadcrumbs from the whole page?
Hi, Great Theme
By any chance of having this in HTML template instead of wordpress ?
Sorry, our templates goes as WordPress theme only, there is no HTML template for it.
If you will choose to use WordPress, our support team will consult you on all questions you have.
Hi, im interested in this theme, but does it work with the latest version of wordpress and woocommerce? Will u update it?
Hello. We always update our themes in case there is compatibility issues with WordPress or Plugins.
If you have any issues with it our developers will gladly help you.
There is no documentation on how to change the image on Zoom Slider?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
Power Elite Author
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work
We'd like to ask you a few questions to help improve ThemeForest.