43 comments found.
How to remove shopping cart icon from mobile?
Hello, thank you for contacting!
Desired result requires theme customization, please contact our support team at https://cmsmasters.net/support and our support agents will provide you with the custom code for the purpose.
Thank you.
Hello from cmsmasters team!
We are glad to inform that Wellness Spa theme is now updated to version 1.1.6 – this update addresses issues caused by recent WordPress versions and includes the required plugin updates, along with other minor theme fixes. Please go ahead to download and update the theme on your website.
When doing this, please make sure to update the theme plugins and clear your browser cache after the theme update.
Should you need any assistance with updating the theme, please feel free to contact our support team at https://cmsmasters.net/support
Thank you.
I can see the theme was updated recently, on the 17th of August. Where is the changelog so I can see what was changed? I’ve looked here and on the documentation site but can’t find a changelog.
Hi, thanks for contacting!
The changelog is available at the end of the product’s page: https://www.screencast.com/t/SZFymjwJs2 , here is the direct link: http://cmsmasters.net/files/changelogs/wellness-spa-changelog.txt
The latest update includes the fix for the theme compatibility with WordPress newest 5.5 version.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
About the Gallery, why you dont have the option for a slider?
Seems that people have to close each photo and open the next one? right?
its possible to find a gallery plugin that do that but would be nicer if your gallery already had it.
Hello, thanks for contacting!
Here you can see how a gallery can look and function.
Speaking about plugins – plugins the theme is compatible with are listed on the theme page on Themeforest. We didn’t test third-party plugins functioning with the theme and thus can’t guarantee their compatibility with the theme. There are tons of different plugins available and we cannot ensure compatibility with the theme for all of them. Appreciate your understanding.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/supportThank you.
thank you, gallery is a detail anyway, nice theme, will probably order it.
You are always welcome!:)
Please don’t hesitate to contact our support team in a case of need.
Have a great weekend!:)
Does this theme offers a one click demo import to have the website ready as it is shown in the live preview?
Want to be sure as i did not see it mentioned in the details of the themes? thanks
ok never mind, its on the photo but maybe you should point it out in the detailed description, thats a big selling point.
Hello, thanks for contacting!
Yes, the theme comes with content importer plugin so that you can save a lot of time and easily make your site look like our demo.
Please feel free to ask any further questions should you have any, we’ll be happy to answer them!
Thank you!
Hi, the them does not work with the latest wordpress version. Can you please comment on this. See http://formosasalon.nl
Hi, thanks for contacting!
As I can see from your site, the default Twenty Nineteen theme is activated at the moment: https://www.screencast.com/t/25PI46nCF .
Please activate the Wellness SPA theme and all required plugins. If you update the WordPress to 5.0 please install and activate the Classic Editor plugin. After that there will be an opportunity to edit pages using CMSMasters Content Composer plugin.
Should you need any help with the theme, please contact our support at http://cmsmasters.net/support . Thank you!
Thanks for the very quick reply. I have found out now that it is the layer slider plugin which causes the problem. If I deactivate the layer slider plugin the site is working, but without the slider. This theme comes packed with layer slider, doesn’t it need an upgrade?
Thanks for your reply!
The Layer slider plugin should function correctly, and we have not received any similar reports so far, that’s why we would appreciate if you submit us a ticket at http://cmsmasters.net/support so that we could take a look at the issue from your end. Thank you!
I have installed a newer version of layer slider which I had from one of my other themes, and the slider is working now. So it is definitely a problem with the old version of the slider..
Glad to hear everything is finally fine, please feel free to contact our support to get the latest slider version. Thank you!
Can you tell me where the requirements are located to run this theme? All of a sudden, I can’t pick out the colors under theme settings.
Hello, thanks for contacting!
Please make sure to use the latest theme version (1.1.1). The issue you have is caused by the WordPress 4.9 version, and there is a need to update the theme, please download the newest archive from the Themeforest.
The easiest way to update the theme is to rename the old theme as wellness-spa-old in your wp-content/themes folder. Then you will be able to upload the new theme wellness-spa.zip via the WordPress admin panel and activate it.
After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins. Please note that you might need to clear your browser’s cache in order to see the changes.
If you still experience any problems, please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
Is this theme now compatible with Wordpress 4.9? Thanks
Hi, thanks for the question!
Yes, the theme is compatible with the latest WordPress version and functions correctly.
Please don’t hesitate to ask further questions. Thank you!
Hello there, before I purchase a theme I need to know the EXACT differences of functionality between the “Healthy Living – Nutrition, Weight Loss and Wellness” theme and the “Wellness Spa” thank you
Hello, thanks for contacting!
These themes are built on the same framework and they are very similar in functionality, so you can just choose a design that suits you better.
Please check this video demonstrating how easily shortcodes can be managed. It’s taken for another product from our portfolio, but general idea for Healthy Living and Wellness Spa themes is the same. You can find more videos under Features menu item. Hope they will be helpful.
Please don’t hesitate to ask further questions. Thank you!
Hi!
We had bought this theme with the “Bihari75” username.
We would really need Your update to use theme with latest wordpress. Please update theme here in themeforest, we can’t use it now. (Visual editor not apperaing) thanks!
Hi, thanks for contacting!
The latest theme update is available on the Themeforest, please download it and update your theme to avoid issues in its functioning.
The easiest way to update the theme is to rename the old theme as wellness-spa-old in your wp-content/themes folder. Then you will be able to upload the new theme wellness-spa.zip via the WordPress admin panel and activate it.
You can also update the theme via FTP by copying all files from the unzipped wellness-spa folder to your existing wp-content/themes/wellness-spa folder, so that the new files will overwrite the old ones.
Please do not worry about the changes you have made through WordPress admin panel, they won’t be affected by the theme update. But in the case if you edited the theme files directly, I can recommend you to make the theme backup and to copy all changes to the new theme version.
Kindly let us know if you have any questions or any assistance is required. Thank you!
I am having trouble with Layer Slider, from the theme Wellness SPA – Resort, SPA & Beauty Salon, is giving this message: “It seems there is a server issue that prevented LayerSlider from saving your work. Please, try to temporary disable themes/plugins, or contact with your hosting provider. Your HTTP server thrown the following error: not found.”
Hello, thanks for contacting!
We received your request, its number is #29822, our support agent Kate has responded to it, so please check your inbox and Spam folder.
Kindly let us know if the reply is received. Thank you!
Hi, I import demo and my footer is not like yours, I think that happened after last wp update. Thanks
https://s29.postimg.org/6r4cxk8jb/Untitled_1.pngHi, thanks for contacting!
Please note that this part is created with the help of the Heading, Image, Button and Text block shortcodes.
In fact it is rather hard to say what can be causing such a problem without seeing the website and investigating the issue from your end. We’d really appreciate if you submitted us a ticket here so that we could take a look at the issue from your end.Just please make sure to add all the needed credentials to your ticket.
Thank you!
Thank you for reply, I submitt ticket,
Regards!
We received your request, its number is #29222, our support agent Alex has responded to it, so please check your inbox and Spam folder.
Kindly let us know if the reply is received. Thank you!
CMS-Website has been down for two days. Are they gone? No Live Preview available.
Thanks for contacting!
We were experiencing a server issue, it is now eliminated. All websites should be accessible now. Excuse us for an inconvenience, and thank you for understanding!
Hi, I tried to go to your support but the site isn’t working. After the WP update, I’m also experiencing problems with the theme; the profiles are getting a 404 error even though they’re there.
Thanks for contacting!
We were experiencing a temporary server issue this is why it was not possible to submit a ticket when you tried. Right now the issue is fixed and the support form works. Please submit us a ticket to receive a quick fix for WP update, while a theme update is on-the-go and should be available for download shortly. Appreciate your patience.
Thank you!
How do I change the font color on the Top Line navigation?
Thanks for contacting!
Please check out a Theme Settings – Colors – Header Top tab, you can manage top line navigation colors there.
Thank you!
INstalled 4.7 ver of Wordpress and it caused problems with the editor. Is there a quick fix for this? Due to deliver project in 5 days.
Also the visual content composer gallery no longer works. I am afraid to downgrade the WP installation to 4.5 as WP states it would be unsafe.
Hello, thanks for contacting!
These errors are caused by the latest WordPress version, an update for full compatibility with Wordpress 4.7 will be uploaded shortly, and will be available for download as soon as it passes approval from Themeforest reviewers. Meanwhile you can receive the update by contacting our support – please submit us a ticket and our support agents will provide you a fix for this issue.
We highly appreciate your patience. Thank you!
Having trouble figuring out how to place different images across the tops of each secondary page as is found in the demo. I’ve read all of the documentation and have experimented with several things, but nothing works.
Hello, thanks for asking!
To add the background image to the heading of the page you need to edit the page, scroll down to the Theme Options – Heading tab and add the Heading Background Image.
Please don’t hesitate to ask further questions. Thank you!
Hi Cms Master! I just want to code html, css, javascript only. You can sell to me? I am willing to pay the same prices there. Thank you!
Hi, thanks for contacting!
As much as we’d love to help, we don’t have an HTML version of Wellness SPA as a separate product. Appreciate your understanding.
Let us know if you have further questions, thank you!
hi, what i can’t import slider demo content? when i upload json file, after RevSlider showing error.
Hi, thanks for contacting!
We don’t have Revolution slider on our main home page, that’s why it wasn’t included in the theme package. In case you’d like to import a simple slider like on our demo slider shortcode page, just please send us a message here and we’ll provide you with the import file.
Thank you!
Hi,
Google map is not showing. Kindly assist.
Thanks.
http://prntscr.com/cf2ot3 http://prntscr.com/cf2ouvHi, thanks for contacting our team!
Please send us a request here to receive theme update, which eliminates the issue. Our developers added a field where Google Maps API key should be inserted and after that message won’t be shown, such possibility will be available after update.
Thank you!
