Reviews for Weltgeist - Viral Magazine Theme

Reviews for Weltgeist - Viral Magazine Theme

Cart 305 sales
Well Documented

10 Reviews

for Other

Website is not compatible with WP. Overpriced and doesn't function properly.

Author response

Hello,

Weltgeist is a WordPress theme which can be used only on a WordPress installation. To install the theme and import demo content please follow instructions from the documentation in this link. You can also find many great articles here, and video tutorials that might help you on the way developing your website.

If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article - How To Submit A Ticket.

Best,
Edge

for Design Quality

Good-looking Theme, it's a bit slow but with a bit of Performance boosting Plugins it gets good load times

for Customizability

I totally agree with yungkazi's review and that's why I'm giving the same 3 stars. I spoke with the author a day after purchase for a refund since I knew that my concerns weren't a technical issue which envato would deny. I figured to try and reach out to author before I called it a loss. I think they did an awesome job at the design, very unique fresh and new. But if you're thinking of full customization with Elementor, it may be more difficult than you think.

Documentation only referenced other themes and for me wasn't as thorough as other themes I've had. This made me think of the importance they have for this specific theme and future updates. I stopped using the theme because it wasn't right for me, though It could be for others who want a good template but was definitely not a FULL Elementor theme. What I suggest is go to there website and find their support documents and see what they have other wise you may having to submit frequent tickets and help.

I really do love the design and it has so much potential. I hope they focus more on this theme and keep updating it because to me this theme is more unique than the others they have. lastly customer support was quick and they offered to help but even if they offered o hold my hand through my whole build, I wouldn't ask that of any company. I never got my refund which is ok with me. They must need my money more than I do.

Author response

Hello there,

We are sorry that you've got this impression.

We do believe that the theme is well documented, and we do understand that it might be confusing sometimes but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

We are constantly working on updating all our themes and we do plan on updating this theme in the future. Also, the theme is fully compatible with free Elementor version which is used for creating demo content.

Please know that our support team is at your disposal, and you are more than welcome to submit a request at our help center, and they will gladly help you to set up your website within our theme.

Best,
Edge

for Customizability

The theme looked great at first, and I've purchased many WordPress themes before. I've never come across any that are so focused around Elementor and had so many confusing widget details. I've read the documentation multiple times and played around with the template for more than 10+ hours. It is had to figure out and workaround. My staff who are writers have never come across any such complicated dashboard to make simple articles. If you can get past that aspect and the mobile version then the theme is okay at best.

Author response

Hi there,

Sorry to hear this, however we do believe that our theme is well documented covering all the basic information on theme option, and we do understand that it might be confusing sometimes but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website. Do note that the video tutorials might not be explicit for Weltgeist however most of them can be applied to Weltgeist theme as well.

Also, Commercial themes on Theme Forest often offer the framework of their own option, and they offer a lot of options, functionalities, and custom elements, and the learning curve can be steep sometimes, especially when you are facing some new theme for the first time.

The important part is that besides the tutorials, documentation, and articles we do have an outstanding support team that is always eager to help all our customers. At the moment we could not locate any request from your Envato username and would appreciate it if you can submit a request at our help center where you can get help for sure as our team will be able to check your settings and provide you with guidance.

Best,
Edge

for Design Quality

Great Theme! Need to add some features but the design is very beatifull. Also the support is very helpfull. Thank You

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