I had some problems on the website, the customer support was very helpful and available. They helped me to fix everything.

It was better, you just need to wait some days but they answer you and they are really good and professional

The customer support is very helpful and they help you fix issues very quickly.
Great work !

Excelente atención del soporte, solucionaron mi inconveniente en la instalación del Tema, no tardo más de lo normal, recomiendo 100%

- Poor documentation.
- Not ready for development.
- New products module has unbearable slow animation.
- Poorly written UI strings.
- Reply to support questions with non-sense.
- One of the modules had an important bug.
- Contains untranslatable strings.

São bem atenciosos e prestativos. Minha loja estava com erros, que foram resolvidos prontamente pelo suporte. Parabéns, recomendo.

The theme has tons of options and is very versatile to do whatever you want as far as e-commerce goes. The support that Themes Plaza offers is amazing. They always have quick replies and have always fixed and customized everything we have needed without any inconvenience.

good

They are excellent and pretty amazing

Nice theme, customer support is super fast and super efficient!

Thanks a lot for your help!

Good choice if you consider to buy this theme.

Excellent support! Quick to intervene on the different problems of the template. I advice the theme which is really very good!

This is a pluralistic template without flaws.
Detailed instructions, and template add-ons' description.
In addition the support is very fast!
I recommend it!

hello i have a bug with my menu.. can u contact me
baillilaurent@gmail.com

This beautiful high quality theme really love it! They took time and created amazing theme. And customer service are so helpful, and always there to reply my emails A++. Thank you so much am sure be back with more questions.
Highly recommended!

The template is ok, but the customer support is terrible! In the downloaded package, is missing NPM package file package.json what contains all necessary dependencies for a case of customization and rebuilding template. So I have contacted the support and asked them for a list of dependencies or package.json file.
- - - - - - - - -
Me:
"Hello,
my customer bought your template Pos Wenro Responsive Prestashop Theme 1.7 and he wants some customization. I would very appreciate if you could provide the file package.json file of pos_wenro_template_1.0 / theme_wenro11 and theme_wenro13 .
Or give me at least the list of dependencies and devDependencies please from that package.json files.
Thank you
"
---
Customer Suppor:
"Hi, If you customer bought our template. He can log in and download from themeforest"
---
Me:
"Hi. Yes, I bought this on ThemeForest (see my license in the message attachment). But in the downloaded zip file is NO package.json file at all. Please provide package.json file, or list of dependencies and devDependencies. We really need it. (and in the attachment, I put the license)"

- - - - - - - - -
And result? No more respond! They just marked the ticket as closed!!!
So I created a new ticket and asked them again for package.json and one more ticket where I complained why they closed the previous ticket even the problem was not solved - THEY JUST DELETED BOTH TICKETS!

Fast and efficient customer support

Great design, thought out to the smallest detail. The template is easy to customize, very well executed multi-store.
I wish you success and hope for the active development of Wenro!