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i am trying to install the required plugins for the website and when i try to install AccessPress Social Counter plugin it says: “Something went wrong with the plugin API.” What is the solution for it?
Hello, Dear Customer! Thank you for your message. Sure, please download plugin here: https://webdesign-finder.com/docs/accesspress-social-counter.zip Currently this plugin under WordPress pending review because of update. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Does this template support multiple languages?
Hello, Dear Customer. Yes, our theme compatible with such plugins as Translatepress and Polylang. If you have further questions – please ask us. Best Regards!
Hello, I am using werfy theme, on my website ptownwatersports.com.
I don’t find any way to change the text or link of the “Book a Lesson” button in the services in the homepage. Can you please show me how to do that? Cause in documention there is nothing
Hello, Dear Customer! We’ve replied you in the ticket # https://mwtemplates.ticksy.com/ticket/3064335/ Please check. Best Regards!
Hi Suport team,
The theme is taking long time to load, Do you have any suggestion? how can we improve the speed of it?
Hello, Dear Customer! Here is the simple and powerful recipe to increase your website speed:
1. Use WP Fastest Cache plugin with the following settings: https://prnt.sc/slnb98
2. Connect WP Fastest Cache with CDN Cloudflare network: https://prnt.sc/slnc5v
These steps will significantly increase website’s speed and performance. Best Regards!
Thanks a lot.
You are welcome!
Hi! I just wanted to know how could I translate/ change the text “booking a lesson” from services carousel there is no option and how could I translate “Continue Shopping” button from cart. Can’t find it anywhere in WPML or Loco.
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Hi, I need to fix two items:
1 I have to modify the Button name in the Services Carousel widget that appear in home page. How can I do it?
2 In the same widget Services appear with category labels that are linked to category pages but I don’t want that users look at these pages, is it possible to hide them?
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com with the description of your issue and we will assist you with great pleasure. Also, attach several screenshots of your request. Best Regards!
Hi, I can’t change datas in footers’ widgets because it doesn’t save for Json error. How can I fix this problem? Thansk
Hello, Dear Customer! To fix this issue – please install the following plugin: https://wordpress.org/plugins/classic-widgets/ Best Regards!
Hi, today I bought your theme (this is the purchase code 23c47995-186b-483d-bfca-a63bb91c0a4b) and I installed a plugin to manage the “team” in a different way from the available tool that I’ll use for the internal team.
It seems that the theme doesn’t “accept” this plugin (its name is DV Team) that I used properly in another website and where it works.
Now I’d like to know the problem depends from your theme and if it’s possible to fix this problem or if you know other plugin that I can use instead of DV Team.
For example should I install SiteOrigin Page Builder in your theme to manage only this feature in a specific page?
Thank in advance for your support
Hello, Dear Lorenzo! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Hi, I changed the plugin and the new one works. Thank you
Thank you for informing us about this result. Just in case we want to ask you, what plugin do you use now?
Thanks for Your help
Hello, Dear Customer! We can install for you theme with demo. We just need some details from you. Please check the ticket # https://mwtemplates.ticksy.com//ticket/2878418/ Best Regards!
Hello. I buy this theme now. And i have a problem. When i can import demo content i have info “A content install is currently running” and nothing to do. Stopt, nothink. No progress bar, no any infos, no aby percent. Thanks!
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.Best Regards!
When i trying to add Theme – Facebook widget, I have “Facebook in Social Extension not configured” problem.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
“The purchase code provided was not properly validated. It could be an invalid purchase code, or the connection to Envato was lost. Double check your purchase code and try again.” :/
Hello, Dear Customer! In this case please email us at email@example.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
I wrote … still nothing.
Hello, Dear Customer! We have found your letter. Our team will reply to you as soon as possible. Best Regards!
and still … nothing :/
Hello, Dear Customer!
We apologize for any inconvenience! Just in case we re-publish our instructions here.
Please click WP Dashboard => Access Press Social Counter: http://prntscr.com/15s762c Input here your keys: http://prntscr.com/15s7fdp and save changes.
Then check the results at the front-end. Here is the video tutorial about how to use this plugin: https://youtu.be/96E67Z6AKM8
As more easy way try this plugin: https://wordpress.org/plugins/facebook-pagelike-widget/
But all Facebook plugins require your application ID.
If you have further questions – please ask us. Best Regards!
i need to know if it supports elementor
Hello, Dear Customer. The native page builder for this theme is the Unyson: https://drive.google.com/file/d/1GmC2CFXsx_vuRufzgEG0NISgFPTVsG22/ Additionally, you may use Elementor, but we recommend to use it only for creating the new pages. Do not mix it with Unyson on the same pages. Best Regards!
Hi, I have a pre-buy question. Can I add video background instead of the images at the slider? Thank you in advance!
Hello, Dear Customer! Sure, it’s possible to upload the video in slider: http://prntscr.com/11st87u If you have further questions – please ask us. Best Regards!
I have one question: how can I chanege the blog subtitles in post, I mean the buttons “read more”, “post”, “simple post” and “leave a comment”, “send” in post.
Hello, Dear Customer!
Please install this plugin: https://wordpress.org/plugins/string-locator/
Then click WP Dashboard => Tools => String Locator => and perform a of search necessary phrase in theme: http://nimb.ws/iovwRM
The save words in appropriate sting and save changes: http://nimb.ws/KLoHTu
You will receive this result: http://nimb.ws/HyN83l
Hi, I like this theme
I have to ask you if it is compatible with WPML for the languages translate. Thank you very much for your answer
Hello, Dear Customer. Thanks for your question. As we know, our theme hasn’t any incompatibilities with WPML. But to avoid any issues we recommend you yo use this plugin: https://wordpress.org/plugins/translatepress-multilingual/ Best Regards!
Hi, I bought the Werfy theme a while and noticed an issue with regards to the product lightbox. Whenever the user opens the lightbox, and clicks the next arrow, instead of going to the next image the lightbox is closed. This issue also happens on the demo environment. Do you please have a fix for this? Thanks.
where can I added the buttons from the service ? actually there is “Booking a lesson”
Hello, Dear Customer! In this case – please click in page builder an appropriate service: http://prntscr.com/100mc4x then activate options for a button, choose an appropriate style and save changes: http://prntscr.com/100mdoa Then check the result at front-end: http://prntscr.com/100meef Best Regards!
I have problem with theme installation.
1. WP-SCSS when I try to activate it – WP goes in debug mode
2. I can’t find the demo import tool?
Hello, Dear Customer! To install demo – please read this article: https://mwtemplates.ticksy.com/article/12433/ To fix the issue with WP-SCSS: https://mwtemplates.ticksy.com/article/15922/ If these steps will not help you – please submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
hello does the theme work with elementor?
Hello, Dear Friend!Our theme supports Elementor page builder, but please do not use it with the pages, which were created in Unyson page builder.
Mixing several page builders on the same page may lead to unexpected issues.The best way to use Elementor with our theme – is to use it for new pages.Best Regards!
is it possible to try the demo of this Verfy theme? I would be happy to buy it if I like it after installation on my wordpress site, but would not keeping it in the “other installed themes” regards Piotr
Hello, Dear Friend!You can get acquainted with the preview on the following link:http://preview.themeforest.net/item/werfy-water-sports-wordpress-theme/full_screen_preview/25741730?_ga=2.124237770.1198266031.1607330904-1539562915.1587984460Here you can find the sections, type of colours, whole view of the website and etc.Best Regards!
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