62 Reviews

for Customer Support

The theme is beautiful and the customer service is quick and helpful.

for Other

This theme is easy to use and offers a lot of possibilities. The customer support answer quickly and accurately. Nothing bad to say!

for Customer Support

I can't in good faith leave a good review. Customer support is slow and not attentive to issues. When I am receiving a warning message on the home page and it is the first thing you see and support says it is a Wordpress error and not a theme error even though the error points to the theme, I can't use this theme. I had to go back to an old website template. Sad.

fuelthemes

Author response

You attached this image, which is not related to the theme: https://ticksy_attachments.s3.amazonaws.com/Screen%20Shot%202017-02-16%20at%204.49.26%20PM_182.png (Image Upload Screen).

for Customizability

Over the past 10 years I have installed and configured over 50 websites. This "Werkstaat" theme is the best theme I have ever purchased.

The hundreds of variables and level of custumabilty makes him one of the best theme I can across in a long time. There is No limit to what you can do with this theme from e-shop, to company, to individual website and blogs.

The layouts are fully responsive, pixel perfect and smart. It takes 1 or 2 days to get accustomed to the very powerfull integrated visual composer, however when understood this implementated tool if so powerful.

You can also edit your content in the real environment, which is great. I am really happy "Werkstaat" theme. Thank you for your great work guys.

(there is few details that could be improved : It is SEO ready, eventhough if you use some text, you might want to prefer the visual composer instead of the theme "excerpt" in portfolio description for SEO to work properly with Yoast plugin )
Marc

for Customer Support

I'm really disappointed with the "Support". The instructions are confusing and the only way to get help is by submitting a ticket that takes over 3 days to receive a response. I've submitted three questions and I don't feel that any of them have been answered properly. It seems like these don't care about their customers and I'm feeling disappointed in my purchase.

fuelthemes

Author response

Hi there, looks like every one of your tickets are answered, but please do not confuse care with making customizations for you. If something is not a feature of the theme, we cannot help you add it.

for Other

Easy to use, great design, good support. One of the best theme. Thx

for Design Quality

Great theme with a clean, flexible and modular design. The theme is very well integrated with Visual Composer which makes it a breeze to use and configure. Well done to the team which also provides great support and regular updates.

for Customer Support

Updates, Updates & Updates. But not just fixes and compatibility adjustments: Real new stuff. Like templates, Features and more. Excited to see what the next update will bring.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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