Author response

Sorry you had issues installing the theme. Don't worry though as I can assure you it does indeed work, we have 4,000+ installs of this theme.

Make sure to unzip your initial download. Inside you will find the Help/Documentation, photoshop files, and WordPress theme file (White-Rock-Theme.zip).

If you need help, we have a support forum. Go ahead and open a support ticket and we can help you out: http://support.progressionstudios.com

Note: I see you left a 1 star review. It would be great if you could update your rating as the theme install does work.

Author response

Sorry you had trouble customizing the theme. Please do reach out to us in our support forum if you have any questions. We are happy to help out and answer any questions: http://support.progressionstudios.com

Author response

Sorry to hear had trouble using the theme. That being said I am confident we can help you out. Please do reach out to us with any questions you have. You can ask or questions via our support forum http://support.progressionstudios.com or e-mail: http://progressionstudios.com/contact-us/

Note: The live preview data can be imported easily. Check out the documentation under "Importing Live Preview data". It only takes a few minutes and then your website will match the live preview!

Author response

Sorry you are unhappy with support. Have you tried posting in our forums (I didn't find any user with "bibiD" in our forums)? Please note you have 6 months of support built-in to your purchase. Feel free to register/ask for help in the forums if you haven't as we are happy to help: http://support.progression-studios.com

Please send me an e-mail via my profile page contact form if you had a different username in the forums and had unsatisfactory forum responses. We pride ourselves in quality themes and support so I am always concerned if we get any support complaints: http://themeforest.net/user/progressionstudios#from