585 comments found.
where to find demo theme after installing in wordpress?
Hello
Hello there!
The demo can be installed from the Appearance > Import Demo Data section.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Whizz Support
Kind regards,
John from Fox ThemesSupport Team
Ok thanks..
I recently setup Album Style 2 but there is no gap is showing between the boxes. Also, use your code from Documentation still same issue in Computer screen only
In regards to your query here, kindly get back to us within your ticket.
Kind Regards,
John from Fox Themes
Support Team
<br
I already message but there is no reply from your side
Sorry for the late reply
In this case, I believe we replied to your ticket about this.
Should you have any questions, please do let us know within the ticket
Kind Regards,
John from Fox Themes
Support Team
Thank you so much for the help and support. I just want to say improve time response time and make little easy to setup theme.
Thanks for your feedback.
We will look into these.
Kind Regards,
John from Fox Themes
Support Team
How to setup shop page and where to find ‘Shop Style 1’
Thanks for keeping in touch with us
The shop page is a page generated by WooCommerce. Once you have the WooCommerce plugin installed and setup, the page will be automatically generated.
The “Shop style 1” is a product category (https://whizz.foxthemes.me/product-category/main/?per_row=6). This can be set from the Products > Categories section within your WordPress dashboard and assign products to your category.
I hope this helps.
Kind Regards,
John from Fox Themes
Support Team
Hi there. I’m a bit confused. Your themeforest page says the last update was june of this year (2022). I download the files, but I got a template zip dated november 2021. Also, my site says I have the Whizz 2.3.0 installed, but the version I’m downloading, the zip says 2.2.9. The only new folder and files in the new download package is the Licensing one, but for the theme files it looks exactly the same I got some months ago… So… what happens here? How is that possible that I got the 2.3.0 installed but you can’t download it from Themeforest? How is it that you say the last update on the template is june 2022 but the zip is dated november 2021? Are you planning on updating this template? Thanks
Sorry about the confusion created here
I have notified the lead team about this so that it is rectified.
Kind Regards,
John from Fox Themes
Support Team
Hi there. This is still happening. Same download file that you uploaded in March, but your themeforest page says last update is 13 july. What was updated on july? I’m not seeing anything new. And the WP-Bakery plugin of your theme is 6.7, dated june of 2021. There has been 2 updates since the 6.7, when will we receive it? Also, in the “install required plugins” part, it says that Whizz plugins requires an update (from 1.6.2 to 1.6.3) but when I try to update it, says I have already the latest version. Hope you fix this situations soon
With respect to your query here, I notified the lead team about this and they are working to resolve this matter.
Apologies for the inconvenience caused.
Kind Regards,
John from Fox Themes
Support Team
Hi there. Still the same problem. Is it that hard to change the Last Update date on themeforest or you are just trying to cheat? I opened this thread 3 months ago and still says last update 13 July 2022, but that is not true. Anyway, are you planning on releasing new updates? Last one was on march and some plugins like wp-bakery are getting too old.
Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Whizz Support
Kind Regards,
John from Fox Themes
Support Team
I have done that. Then you told me you are not helping me with the bugs of your template because my support period is over… What a joke!
Is it save to upgrade to WP 6.0 in combination with Whizz?
In relation to your question here, yes you can use Whizz theme in WordPress 6.0.
I hope this helps
Kind Regards,
John from Fox Themes
Support Team
Hey! Thinking of buying this but does this theme work with latest wordpress 5.9? Do I need to buy other plugins for this theme to work as your demo?
Hey there,
With respect to your question here, the theme should work in WordPress 5.9. In regards to the plugins, no you don’t need to buy other plugins.
Kind Regards,
John from Fox Themes
Support Team
hi, could you let me know how to import demo such as Pinterest Portfolio into the website?
With respect to your question here, we have replied to your ticket about this.
Kind Regards,
John from Fox Themes
Support Team
Hi there,
where do I get the new version of WP Bakery Page Builder? It doesn’t show up unter Appereance -> Install Plugins.
Best regards Tobias
Hello there!
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Whizz Support
Kind regards,
John from Fox ThemesSupport Team
Hello, the plugin wpbakery has push a new update on 12.2021 and it seems to bring some display problem to the theme. I wonder whether you guys will update the theme or not? For this plugin seems need to be updated with the theme itself.
Hey there,
With respect to your query here, yes we will be updating the theme.
Kind Regards,
John from Fox Themes
Support Team
Hello, I am interested in buying your theme, but I would like to know all information of how proof galleries are used, as it’s a bit confusing in your demos. I actually can’t find them. Is there a link you can provide that I can find everything related to how your proof galleries work? E.g. If they have a filter (selected/unselected/editor’s choice), if you can choose the resolution in which a client can download their selections, if you can password protect it, if you can use the space bar to select and the keyboard arrows to move backwards and forewords in the images. You advertise that you offer the most sophisticated image proofing system, so I would like to know what I’m getting. I hope I’m not forgetting anything. Lol. Looking forward to your reply.
Ok, so 5 days have passed and I see no reply to my initial comment/question. I’m hoping that I will actually receive a reply within a couple of days. Let’s see.
Hey there,
Here is the demo link: https://whizz-black.foxthemes.me/proof_gallery/proof-gallery/ .
As for proof galleries, we use the PixProof plugin to create the Proof gallery and hence the features to it are limited to the plugin.
I hope this helps.
Kind Regards,
John from Fox Themes
Support Team
Hello, I’ve sent several support tickets…. it’s been more than 10 days and I still haven’t received any responses.
Hey there,
With respect to your query here, we’ve replied to your ticket and indicated why there were delays in your ticket.
Kind Regards,
John from Fox Themes
Support Team
Hi Whizz!
Love your work!! Is it possible to add a Marketplace plugin to this theme to offer photographers the opportunity to upload and sell their own work? If so, do you have any recommendations of Marketplace plugins that you would recommend that would be compatible with Whizz?
Best, Winners!
With respect to your question here, unfortunately there has not been a compatibility test with a Marketplace plugin out there. However, please feel free to try out third-party plugins out there and use the one that works for you
Kind Regards,
John from Fox Themes
Support Team
Hi, what version of WordPress is this theme compatible with please?
Hey there,
With respect to your question here, we have replied this within your ticket. Please check into it
Kind Regards,
John from Fox Themes
Support Team
Hi.. love your theme.. I’ve installed the “Exhibition” theme / template on my site and I’m not able to view it at all on my iPhone? It just keeps trying to load the site and then it just goes blank?
Can you help me fix this issue?
https://AbnftArt.com is my site having the issues.Thanks, Winners!
Hello there!
The page is actually properly loaded on my end: https://prnt.sc/26csmyq .
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Whizz Support
Kind regards,
John from Fox ThemesSupport Team
Thank you, John for your help with this!! I really appreciate this help!
Winners!
Hello, I’ve purchased the theme but cannot install. I get this error “Theme is missing the style.css stylesheet error” Please help.
Hello there!
It seems that you are installing the wrong zip file. Please ensure that you install the installable theme. zip file as outlined here.Should you encounter any challenges, kindly contact our support team for further assistance.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Whizz Support
Kind regards,
John from Fox ThemesSupport Team
Hi. Six days ago I’ve sent you a question through the support section / contact author, but I’ve only received the auto response. The support mail number is #71915. Could you please help me with that?
My question was about the home full gallery in retina, 4k displays or even in browsers like firefox. The images don’t adjust their height to the screen resolution, so there appears blank space at the end, and the only solution is to add more and more images, even when their actual height could fill the screen… I think this is some kind of bug, as the images appears less tall with higher resolutions, forcing you to put more images, when it should have to be the other way around.
Hope you can help me. Thanks
Hey there,
Sorry for the late reply
We were off for the holidays hence the delay.
With respect to your query here, I believe we addressed your ticket about this. This is something that will need to be looked into by the development team.
Kind Regards,
John from Fox Themes
Support Team
Thanks John. Maybe you could configure some auto-responder when on holidays, that way supported users can understand why they are not being answered and wait till you are again available. We are speaking throught email about the issue, yes. Thanks a lot and happy new year.
Thanks for raising this concern
In this case, we actually had one in place. We will check it wasn’t working as expected, for future holidays.
Kind Regards,
John from XTendify
Support Team
Is there any documentation on how to synchronize your photos, collections, keywords and metadata between lightroom and wordpress as hilighted on your product page?
Hey there,
In order to adjust synchronization between WP/LR and Lightroom plugin please do the next steps: 1. Install the WP/LR Sync plugin for both WordPress and Lightroom . 2. Tweak the settings in both plugins. 3. Drag your images to the Photos folder in Lightroom to sync them to your Media Library.
More detail information about adjustments and using WP/LR and Lightroom you can also find here https://graphpaperpress.com/blog/sync-photos- lightroom -wordpress/.
Kind Regards,
John from Fox Themes
Support Team
Thanks for your response. do you know of any sample sites? that are using? you can send to view. Thanks Adam
With respect to your question here, unfortunately we don’t have a collection of sites using Lightroom as it currently stands.
Kind Regards,
John from XTendify
Support Team
hi. is there a link to theme documentation? i’d like to look through it prior to purchase. thank you.
Hey there,
In relation to your question,Here is a link to the documentation.
I hope this helps
Kind Regards,
John from Fox Themes
Support Team
Thanks. It looks like the documentation hasn’t been updated since 2017 judging by the screenshots. Wordpress has changed quite significantly since. Is there updated documentation at all?
Hey there,
With respect to your question here, the link we shared is the current documentation to the theme as for now.
Should you have any specific questions on the theme, please do let us know
Kind Regards,
John from Fox Themes
Support Team
hi. pre-sale question here. can i use this theme on two of my websites when i purchase, or just one? both sites are just showcase of photo work, not e-commerce sites or anything. also, is Elementor supported? thanks!
Hey there,
With respect to your question here, you will need to use one license per product. In regards to Elementor, unfortunately as for now the plugin is not compatible with the theme.
Kind Regards,
John from Fox Themes
Support Team
hello. Pre-sale question. Is there a way to include comments (from the client) in the proof gallery like other themes have? What I also see missing is a menu in the proof gallery showing: chosen + rejected images. Thanks
Hey there,
Unfortunately these features are not available by default. Implementing them would entail some custom work.
Kind Regards,
John from Fox Themes
Support Team
I’m really confused about your theme. Some of the demos, such as “whizz black” , have a proof gallery. However, almost all the others are missing the proof gallery page. Is there a proof gallery option with all the demos?
Hey there,
Sorry for the confusion
In relation to your question here, yes the proof gallery can be applied even on the white demo version. Kindly open a support ticket for further guidance on this.
Kind Regards,
John from Fox Themes
Support Team
Hatred is an almost an instant response for any theme when found using WP-BAKERY. Oh I so-so-so-much hate Bakery for what it is. Such a pain to work using the lamest possible way. Wish you had the required expertise to incorporate the far superior Elementor.
Hello there!
Thanks fr sharing your view here.
Unfortunately at the moment what I can perhaps do is add a feature request to add support for Elementor into the theme
Kind regards,
John from Fox ThemesSupport Team
Had to switch from contactform7 to wpforms in order to make contact form working agian.
had to look up the code to eliminate “youtube-cookies”, since GDPR would else whoop my butt.
but overall decent theme.
Hello there!
The issue with the contact form is now fixed in the latest theme update. Kindly update your theme to the latest version.
Kind regards,
John from Fox ThemesSupport Team
