SoloPine

SoloPine supports this item

Supported

819 comments found.






HI EVERYONE



Ensuring you’re happy with your Solo Pine theme is of the utmost importance to us. If you have a question, please note the below options:


Already purchased the theme? Please visit our Solo Pine Support Site

Pre-purchase question? Feel free to leave a comment here!

...........................................................................................................

Be sure to check out our FAQ DATABASE for tutorials, tricks, & common fixes!

Cheers! :-)
The Solo Pine Team

Hi Solopine,

I have problem with the Google Map not appearing at all. It says “This page didn’t load google map correctly” Please check javacript”

You have any idea?

Hi there,

Could you please submit a ticket to our support site or use our contact form on our profile page: https://themeforest.net/user/solopine and include your site url and wp-admin info so we can have a better look at it? Cheers

this sucks i have to buy license

Contact us through our profile page https://themeforest.net/user/solopine, and we can take a better look at your site.

Hello, I wanted to know if it possible to add another section on the theme without creating a page. I would like to add our process section on my website. Also, any plans of adding woo commerce to this theme.

Cheers,

Tosin

Hi Tosin,

Would this section be displayed on your main page? If so, sure you can simply create a new section with Visual Composer :-)

Unfortunately we don’t have any current plans on adding WooCommerce compatibility to Willow.

Cheers!

​Hello,

The mobile menu bar is visible on smartphones en tablet portrait. What do i have to change to make it visible on a tablet landscape size?

Thanks in advance.

Hi there,

Unfortunately we don’t currently have an option for changing the menu bar to the mobile menu in tablet landscape view.

Hi, how can I make the twiter share display like facebook and google+? It is supposed to work on the theme options but It’s not working… Any help? I read on the comments that and I’m not the first person to this is happening, how did you solve them the problem?

Thanks a lot

Hi there,

Unfortunately Twitter removed the counter from their API a while ago. For more info you can check out https://blog.twitter.com/2015/hard-decisions-for-a-sustainable-platform

Cheers

Hi Solopine,

Hope you can help me out a bit. After updating of the theme I got these message:

Warning: get_class() called without object from outside a class in /home/deb21546n5/domains/laurentzdesign.nl/public_html/wp-content/themes/willow/includes/class-tgm-plugin-activation.php on line 1909

Warning: call_user_func() expects parameter 1 to be a valid callback, first array member is not a valid class name or object in /home/deb21546n5/domains/laurentzdesign.nl/public_html/wp-content/themes/willow/includes/class-tgm-plugin-activation.php on line 1909

Warning: Cannot modify header information – headers already sent by (output started at /home/deb21546n5/domains/laurentzdesign.nl/public_html/wp-content/themes/willow/includes/class-tgm-plugin-activation.php:1909) in /home/deb21546n5/domains/laurentzdesign.nl/public_html/wp-includes/option.php on line 823

Warning: Cannot modify header information – headers already sent by (output started at /home/deb21546n5/domains/laurentzdesign.nl/public_html/wp-content/themes/willow/includes/class-tgm-plugin-activation.php:1909) in /home/deb21546n5/domains/laurentzdesign.nl/public_html/wp-includes/option.php on line 824

Do you have any idea how to resolve?

Please let me know!

Greets, Mathijs

I tried deactivating the plugins. And it seems dat Vafpress portfolio gives a fatal error. Not able to re-activate.

Call to protected TGM_Plugin_Activation::__construct() from context ‘VP_Portfolio’ in /home/deb21546n5/domains/laurentzdesign.nl/public_html/wp-content/plugins/vafpress-portfolio/libs/class-tgm-plugin-activation.php on line 964

Hi there,

Could you please send us an email through the contact form on our profile page and include your site url and wp-admin info so we can take a better look at it?

Thanks!

Hello,

I am encountering the same issue than a few people here, my Google Map isn’t displaying anymore at the bottom of my website.

I know my support has expired but I have been using your theme for a while now and never had problem with it. Buying the support renewal just for this is a bit tricky for me, any chance you can help me with it please?

Thank you, Regards,

Violaine.

Hi Volaine,

Google Maps recently started requiring an API key in order to showcase your maps. We’ve written a little guide here, to get your key and map showing: https://solopine.ticksy.com/article/8917/

Hi, the new visual composer video background is not working with this theme. Can you help us please?

Hi there,

Thanks for your patience!

While we designed Willow, it was a different team that developed the theme. We’ve reached out to the developers a number of days ago regarding the Video Background. They’re currently working on it and will send us the updated theme shortly.

When the Willow update is available for download, we’ll be sure to note it on the theme’s page here ( https://themeforest.net/item/willow-a-one-page-multipurpose-theme/7718163 ).

Cheers!

Could you please tell us when this new updates of Willow will be ready? you didnt get updates sinces august? We need the visual composer to be working fine with this theme, and is not working with the last features of Visual Composer, for example Youtube Video Background is not working. Help please!...

Hi again, we’re currently testing the new version and hope to submit it soon. Feel free to email us via our profile page and we can send you the update immediately






HI EVERYONE



Ensuring you’re happy with your Solo Pine theme is of the utmost importance to us. If you have a question, please note the below options:


Already purchased the theme? Please visit our Solo Pine Support Site

Pre-purchase question? Feel free to leave a comment here!

...........................................................................................................

Be sure to check out our FAQ DATABASE for tutorials, tricks, & common fixes!

Cheers! :-)
The Solo Pine Team






HI EVERYONE



Ensuring you’re happy with your Solo Pine theme is of the utmost importance to us. If you have a question, please note the below options:


Already purchased the theme? Please visit our Solo Pine Support Site

Pre-purchase question? Feel free to leave a comment here!

...........................................................................................................

Be sure to check out our FAQ DATABASE for tutorials, tricks, & common fixes!

Cheers! :-)
The Solo Pine Team






HI EVERYONE



Ensuring you’re happy with your Solo Pine theme is of the utmost importance to us. If you have a question, please note the below options:


Already purchased the theme? Please visit our Solo Pine Support Site

Pre-purchase question? Feel free to leave a comment here!

...........................................................................................................

Be sure to check out our FAQ DATABASE for tutorials, tricks, & common fixes!

Cheers! :-)
The Solo Pine Team

Hi

How do you delete the ‘load more’ button under portfolio. I selected false pagination but nothing happened.

Thanks

Hi there,

Thanks for noticing this. We’ll make sure to fix it in the next update. To fix it immediately, you can go to the willow folder > /vc_templates/vc_willow_portfolio_grid.php and on line 9, you’ll see:

‘pagination’ => ‘true’,

you can set this to:

‘pagination’ => ‘false’,

Cheers

Hi, it looks like the page width is wider on the demo theme, portfolio items appear to be larger as well as portfolio grid on home page. How to replicate?

How do I do custom portfolio layouts?

website is

http://www.kovstruct.nathanspaull.com/

Thanks.

Hi there,

Could you please try adding the following to your custom CSS:

.container { padding:0; }

Regarding custom portfolio layouts, you’ll first need to go to Visual Composer > General Settings > Role Manager > Under “Post Types” set it to “Custom” > then check “Portfolio” and save the changes. Now when you go to add/edit a portfolio, check the box called “Enable Custom Layout”.

If you’re still having issues then please submit a ticket to our support site http://solopine.ticksy.com

Cheers!

How can I hide the navigation bar on one page?

Hi there,

Can you please share the page URL you’d like to hide the navigation bar on?

Cheers!

Hi I want to put a background image on the footer how do i do that?

Hi Joe,

To set a background image on your footer you can use:

.footer-group-section { background-image:url(http://link-to-bg-image-here); }

Regarding your other comment about this we can’t find any record of support tickets with your envato username. If you have any other Willow questions please open up a ticket on our support site http://solopine.ticksy.com If you don’t hear from us within 1 business day please reach out.

Hi, ¿Any news for making this theme really compatible with Visual Composer VIDEO BACKGROUND (VIA YOUTUBE) feature? This is still not working! Please let us know.

+Thanks

Hi Nomads, the Willow developers are still working on implementing the latest native VC features into the theme’s custom row settings. I will keep you updated.

Hi,

Is there a way of putting a section onto all of the portfolio pages without creating them from scratch? I would like video services section underneath all portfolio pages – http://www.newfruit.co.uk/#services

Many thanks!

You can change the height by adjusting the padding with the following CSS:

.copyright-section { padding:60px 0; }

The above is what it’s currently set to. So you can reduce the 60px to make it smaller.

Cheers

Thats amazing thanks! Is there a way of only having the page preloader only come up when the user first goes to the website? Rather than on every time you click on a internal link

Hi again,

You’ll need to go to header.php and on line 71 you’ll see:

<?php $preloader_class = ''; if ( willow_option( 'enable_preloader', 1 ) ) $preloader_class .= 'js-preloader'; ?>

Add a conditional statement around this code telling it to only run it if you’re on the homepage:

<?php if(is_front_page()) : ?> <?php $preloader_class = ''; if ( willow_option( 'enable_preloader', 1 ) ) $preloader_class .= 'js-preloader'; ?> <?php endif; ?>

For further questions please submit a ticket to our support site http://solopine.ticksy.com :-)

Cheers!

I can’t see my social icon on my page please help. www.lifeway.com.fj

Ops manage to find it under theme options – social network. Thanks again

Hi there,

Happy you were able to resolve it :-)

If you find yourself with any other Willow-related questions, please head on over to our support site at https://solopine.ticksy.com and open up a new support ticket. We’d be happy to help you there!

Cheers!

Hi SoloPine, I just got a problem for the Hero Slide. I set a hero slide for my homepage, however the slide I see on my desktop and my iPhone is different, how can I solve this? thanks!

Hi Brian,

It sounds like you may need to clear any cache tools you have operating on your WP, desktop browser, and mobile browser.

If this doesn’t do the trick, please head on over to our support site at https://solopine.ticksy.com and open up a new support ticket. We’d be happy to take a closer look.

Cheers!

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