SoloPine

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860 comments found.

alux

alux Purchased

Hi, I hope this message finds you well. I updated the theme but the Visual Composer is not loading the 5.1 version. What can I do? It gets the pre-packed VC plugin, which has the version 5.0. Could you please help me?

Hi Alux,

We’ll be updating Willow soon with the 5.1 version of VC. You won’t be able to update the plugin since it comes pre package with the theme. If you need the new version 5.1 immediately and can’t wait for the Willow update, then please send us an email via our profile page.

Cheers

alux

alux Purchased

Hi, thank you for your message. I’m not an expert so I thought some things like the google background map and the header stopped working because the theme needed to be updated. What do you recommend me to do? Cheers!

If you could send us an email via our profile page: https://themeforest.net/user/solopine and include your site url and wp-admin info we can take a better look at your issues.

Cheers!

Hi, guys! Have some problems with the row background overlay. I’ve Installed the latest version of the theme on a clean WordPress 4.7.3 + Demo Content. The problem I am having is that when i try to modify row settings, specifically Background Overlay (none, black overlay, dotted overlay), after saving the options nothing happens. When I go to the row settings again – this parameter is off.

What can I do to solve this problem? Is it related to theme or Visual Composer? It’s very crucial for my project.

Looking forward for your reply.

Replied to your ticket :-)

Thank you very much, everything is fine now. Looking forward for the future updates. ;)

Cheers!

lanared

lanared Purchased

Hi, My Visual Composer hasn’t been updated in over 2 weeks, which means that I haven’t been able to work on most of my sites pages. Will the update be coming soon? Or is there anything that I can manually do to update? Thanks!

Hi there,

We’ll be updating to the latest VC asap. Otherwise feel free to send us an email via our profile page https://themeforest.net/user/solopine and we can send you the new VC immediately.

Solopine, hello again.

Have some other issue, looking forward for your advice. I am currently working on portfolio pages and using a VC method for page design.

The problem is, that there are no margins on portfolio pages and rows like on the main page, every row is stretched by default for both ajax and non-ajax view options.

If I put margins manually through row design options, it becomes to look very shitty on mobile devices, especially if ajax method is being used.

Noticed this issue both on my installation and on your demos. For example: http://solopine.com/willow/portfolio/instantsnapper-iphone-app/

The stretching and width isn’t proper on the content section, i need these rows to be the same width and stretching as footer.

What can I do to make it look proper as on the main page?

Hi again,

Thanks for finding this issue. We’ll make sure to fix it in the next update. I sent you an email and went in and fixed the issue for you immediately.

Cheers!

joyue

joyue Purchased

Hi there,

I just purchased and downloaded the theme – also followed the instruction to install the demo content, but it doesn’t let me scroll pass the first page and this pops up: Fatal error: Call to undefined function vc_map_get_attributes() in /home/joyue/blackbook-asia.com/wp-content/themes/willow/vc_templates/vc_row.php on line 32

Can you let me know if its something that I would need to change on my end?

Thank you!

joyue

joyue Purchased

Alright, I deleted the theme altogether and re-added and now it works. HOWEVER, when I upload the demo content – there are no media files in there at all? So that means the demo site can only be uploaded without the image assets, correct?

Thank you!

Hi there,

Happy to hear you were able to get it sorted! :-)

Yes, as noted on Willow’s item page, the demo website images are not included in the demo content. However we’ve created a list of free stock photo sources that we’ve used in the theme here: http://solopine.com/tired-of-soulless-stock-photos/

Now that you’ve purchased the theme, if you find yourself with any questions please head on over to our support site at https://solopine.ticksy.com and open up a new support ticket. We’d be happy to help! :-)

Cheers!






HI EVERYONE



Ensuring you’re happy with your Solo Pine theme is of the utmost importance to us. If you have a question, please note the below options:


Already purchased the theme? Please visit our Solo Pine Support Site

Pre-purchase question? Feel free to leave a comment here!

...........................................................................................................

Be sure to check out our FAQ DATABASE for tutorials, tricks, & common fixes!

Cheers! :-)
The Solo Pine Team






HI EVERYONE



Ensuring you’re happy with your Solo Pine theme is of the utmost importance to us. If you have a question, please note the below options:


Already purchased the theme? Please visit our Solo Pine Support Site

Pre-purchase question? Feel free to leave a comment here!

...........................................................................................................

Be sure to check out our FAQ DATABASE for tutorials, tricks, & common fixes!

Cheers! :-)
The Solo Pine Team






HI EVERYONE



Ensuring you’re happy with your Solo Pine theme is of the utmost importance to us. If you have a question, please note the below options:


Already purchased the theme? Please visit our Solo Pine Support Site

Pre-purchase question? Feel free to leave a comment here!

...........................................................................................................

Be sure to check out our FAQ DATABASE for tutorials, tricks, & common fixes!

Cheers! :-)
The Solo Pine Team

Hello dear Willow team,

Is it possible to create a normal page with the template without parallax, where other pages of the blog hold this effect? Or is it only possible to create an entire page, with each section in the header being linked (in parallax design)?

Best regards

Hi there,

You can create as many pages as you’d like and choose whether you want to use the parallax feature on a page per page basis.

Cheers!

zulmix

zulmix Purchased

Hi i have a little problem here, i just have update my wordpress version to 4.7.5, but when i opened my page, the visual composser isn’t responding, and show message “Hola! Please activate your copy of Visual Composer to receive automatic updates.” how can i fix this ? thank’s

zulmix

zulmix Purchased

so ? what must i do when the Visual Composer isn’t responding, because i can’t edit my page ?

You can open a ticket or send us an email via our profile page (https://themeforest.net/user/solopine) and include your site URL and wp-admin info so we can take a better look at it.

Cheers

Thanks for a great theme. Is there a way to have a second portfolio grid with entirely separate items from my first portfolio? I’d like to create a page with a portfolio of other work, vs my featured work on the main portfolio page (filters won’t suffice as the other work needs to be hidden from the main page). But I only see the option to ‘add portfolio grid’ when bringing in widgets… unless there is a workaround?

Hi there,

Have you tried using the “Only shows specified categories” setting in the portfolio grid options? Here you should be able to type in the slug of the categories you want to display.

Cheers!

I’m having constant issues with the portfolio on the Willow theme. Sometimes it doesn’t load all the images, other times when you select a different category they flash and then disappear. And sometimes when users select a different category it simply jumps to the top of the page. It’s janky! I’m about to delete the theme and start over with something else, but please let me know what to do. The url is: https://www.askadvertising.com/

Hi there,

I took a look at your site and can see you have a javascript conflict which are most likely causing the issue.

If you could send us an email via our contact form on our profile page and include your wp-admin info we can take a better look at where this javascript error is coming from.

Cheers!

Hi, how is it possible to hide the main menù? i need to do one page website but without menu.. i can’t see any option to make it invisible

Hi there,

You can add the following to your custom css:

#header { display: none; }

Cheers

thank you so much. and what if want to change menu color from White to black?

You would need to add:

.header-section { background:#000; } .header-section .header-separator { border-left:1px solid #333; } .navbar-default .navbar-nav>li>a { color:#fff; }

Is it possible to disable Google Fonts from the theme entirely?

Hi there, you can import your own fonts using a plugin such as https://wordpress.org/plugins/use-any-font/

But you also want to remove the section under Theme Options > Styles > Typography ?

Hi there, thanks for your reply! Actually I was optimizing for pagespeed, and wanted to remove Google fonts entirely. What I did was under Typography, I picked one of the basic font sets, and it seemed to have worked!

Thanks though!

Cheers!

How to remove the date from blog? thank you

Hi there,

You can add the following to your custom css:

.content-post .post-meta li { display:none; }
juaesga

juaesga Purchased

Hello… Thanks for this wonderful theme….

Please could you tell me how can I remove the picture of the post author in the top of each Blog Entry?

Hi there!

You can add the following to your custom css:

.content-post .post-author { display:none; }

Cheers!

juaesga

juaesga Purchased

Thank so much :)

Cheers!

When installing a child-theme I get the following error:

Incomplete themes: Template not available. Themes must have an index.php template-file. Child themes must have a template header inside the style.css stylesheet.

My style.css stylesheet inside my child-theme has the follow header:

/* Theme Name: Willow Child theme Theme URI: http://solopine.com/themes/willow/ Description: Willow – Creative One Page Parallax Theme Author: Solo Pine Design Author URI: http://solopine.com/ Version: 1.8.0 Text domain: willow License: GNU General Public License License URI: license.txt Tags: one-column, two-columns, right-sidebar, custom-menu, editor-style, featured-images, microformats, translation-ready */

When I copy the index.php file from the parent-theme to the child-theme folder: everything looks like it is working fine. But this ain’t a proper way for installing a child-theme, don’t you think? Hope you know what the problem is here…

Looking forward to your reply.

Ruud van Bergen

Hi there,

It looks like you’re missing the Template attribute in your child style.css file. It would look like this:

Template: willow

To see a child theme style.css file example, check out https://codex.wordpress.org/Child_Themes

If you’re still having issues, please send us an email via our profile page and attach your child theme folder and we can take a better look at it.

Cheers

How to change the color of the contact form text because the background color of the text fields is white the text is white. Need to change background to black and leave text white. Please state Exactly where these codes need to be placed

thank you

Thank you very much. I should have mention i have contact us page that is white back ground that is now black with you change.

mcj3media com/contact-us white background

mcj3media com footer black background

I have Created two (2) contact 7 one for the footer and contact page

You can change the above code to:

#footer textarea.wpcf7-form-control.wpcf7-textarea { background: #222; border: none; }

thank you

How can i add/change the portfolio section. I would like to add video pics to its main body not just the the sidebar

Hi there,

Do you mind sending us an email via our profile page and include your site url and screenshots of what you want?

Cheers

brunetms

brunetms Purchased

Hi! I have a paid version of VC, which I updated the other day. This caused a fatal error within the theme and nothing was showing up on the page. I was told to update the theme which caused the site to revert to an old version from 2 years ago and the loss of our custom css. Our developer was able to revert most of the css but now VC is not allowing us to make changes. I don’t know if this is a VC problem or a theme problem? HELP!

Hi there,

Do you mind sending us an email via our profile page and include your site url and wp-admin info so we can take a better look at this?

Cheers

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