58 Reviews
Very nice theme
Warning!!!!!
Do Not Buy This Theme! it looks fancy but it is not totally mobile compatible nor even tablet! their widgets are not compatible. I took my worst decision to buy this theme. I am struggling everyday to sort things out. Dont buy it.
Author response
Hi there,
We are sorry to hear that you've got this impression. The theme is working correctly on our end and all of our themes do get strictly tested before they can be released.
We’ve checked and we see that all your tickets have been updated with responses and that our support agents have provided you with instructions. In case you need further assistance please continue the conversation with our support team at the Help Center or contact us through this email, include your purchase code and URL of your site in the email. Thank you.
We hope that you'll reconsider your rating afterward.
Best,
Mikado
The theme is great, although it lacks certain customization options that require manual code exploration (no documentation and unhelpful support). Despite this setback, I managed to modify the code myself after hours of research. I also encountered translation issues that I had to resolve independently. Nevertheless, the theme's overall design is pleasing.
I really wanted to like the theme. But be warned, if you actually want to change the color cheme, these is A LOT of custom css that need to be done and with forced !important tags. Like others have said, many things are written in-line and is not customizable via admin panel. There are various bugs they have not adressed with last 2 updates. There are errors in console if you do not install woocommerce.
Support exists but takes time and they fail to provide solutons at times and simply drag the conversation.
Author response
Hi there,
We are sorry to hear this however we do see that all your request has been responded and that our support team was able to help you, also there was a theme update released so please check if you have the latest version of the theme and its plugins, and if you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
You should know that you can always turn to our support team and submit a ticket to our Help Center where one of our support agents will assist you, since we do see that the theme is working perfectly fine on our installation and there are no errors. So kindly contact our support team about the bug to specify this additionally.
We do hope that this will be resolved and that you will reconsider your rating.
Best,
Mikado
Bad decision I have taken to buy this theme even after reading all the comments. One-click import won't work even if you have the necessary resources.
XML import won't fulfill the job either. Need additional support from the support theme even just to get the primary installation job done.
Still not sure what awaits after installing this theme.
Author response
Hi there,
We are sorry to hear this but do note that a bit demanding resources are needed in order to run a premium theme. Some of those parameters are important only for the demo import. Also, you could try the XML demo import, which is lighter and can be performed with less than required server resources. You can find the instructions for it here.
We do hope that you will submit a ticket to our Help Center where one of our support agents will assist you with any theme related issues.
You can aways read more about the refund policy here but we do hope that you will turn to our support team and that you will reconsider your rating.
Best,
Mikado
Great theme
it took some time to solve the issue, however the support team could fix the issue.
They did a good job
To replace every orange and blue, you must add about 1000 CSS lines.
I would advise against buying it. Even if you know css it's a lot of unnecessary work. The support has not yet responded to my requests. There is no open documentation on these problems and they are not answered openly
Author response
Hi there,
We are sorry to hear this but we cannot agree with you on this one, since you can easily change the Orange color within our theme option by editing the Wilmer Options > General > First Main Color. We do also do see that your request has been answered and if you need any further assistance you are more than welcome to continue the conversation with our support team.
You can always read more about the refund policy here but we do hope that this will be resolved with our team and that you will reconsider your rating.
Best,
Mikado
This is a very difficult theme to use IMO. I have a LOT of web development experience and if I can't figure out how to increase a logo size on a page, something is wrong!
Author response
Hello,
We are sorry to hear that you've got this impression.
We do believe that the theme is well documented, and we do understand that it might be confusing at first but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.
We’ve checked and we see that your ticket has been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center and they will gladly help you.
We hope that you'll reconsider your rating afterwards.
Best,
Mikado
Top quality theme and support
Great Support
Great theme to work with
Despite a very beautiful design, this theme isn't really fully WPML compatible as it pretends. Most custom elementor widgets are not natively translatable and force you to duplicate each and every page for a proper translation...
In addition to this, the theme has a styling panel option, but to really replace each and every orange and blue, you must add about 300 CSS lines...
So great design, great ideas, but poor user experience. Like an unfinished work.
Author response
Hi there,
We are sorry to hear this however the theme is fully translatable, you can read more about it here and if you need assistance and guidance our support team will be happy to help you.
The theme is WPML compatible however you will need to duplicate pages in order to translate them fully, this is eligible for sure.
When it comes to theme options they are working perfectly fine and we are not sure about what exact colors you refer to, but as we already mentioned our support team will check this and help you with any theme-related issues you encounter.
We do hope that you will turn to our team for help by submitting a ticket on our help center.
Best,
Mikado
Great theme and great support. Congratulations..
Awesome theme
